
Runa Reviews
Total 5 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars40%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Claudia
Human Resources, 1-10 employees
More than a year
“Great HR software
Pros
Runa's been a real help when it comes to handling payroll. It's made HR stuff a lot easier to manage, plus the whole thing around benefits and employee perks is super simple to stay on top of.
Cons
What's been kinda frustrating is that the customer support people outside the chat keep changing. So when something comes up, I don't always know who to reach out to. It just makes it confusing and takes longer to get stuff solved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Luis
Financial Services, 101-500 employees
More than a year
“Needs better vacation tracking
Pros
It is super easy to use. The calendar helped us keep track of who was out on vacation which made scheduling a lot smoother for everyone.
Cons
We tried setting up the vacation tracking but couldn't really get it working right. It just didn't fit the way we handle time off and felt messy, so we ended up doing it some other way.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Jose Luis
Management Consulting, 1-10 employees
More than a year
“Excellent software
Pros
It's been really easy to do all the payroll calculations and stamping, it works great. I also love that we can send money to any bank account without worrying about where it's from, that's a big plus.
Cons
I'm not really into how the attendance part works. I don't trust that everyone's gonna use their code like they're supposed to. I'd rather have a tablet set up at the entrance where people can check in, kinda like the old punch clocks. Also think they could do better with the reports. Stuff like turnover, evaluations, or general tracking just isn't that strong right now.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
10
Functionality
9
Juan Carlos
Computer & Network Security, 1-10 employees
More than a year
“Helpful just not smooth
Pros
It's a pretty great payroll platform. I like having all our events and stuff in one place on the calendar. Payslips get sent out automatically and employees can check and update their own info which saves us time.
Cons
I don't get any alerts when something needs to be approved. So I end up missing stuff unless I check manually which gets annoying. The way it looks and works just isn't that easy to get around. It's not very smooth or clear, so it takes me longer to figure things out than it should.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Claudia Maria
Facilities Services, 101-500 employees
More than a year
“Super user friendly
Pros
This is the system we use at my current job and it's been really user friendly. We use it for payroll, final paychecks and severance and it handles it all without much trouble.
Cons
For me, everything runs pretty well. I don't really struggle with anything. The only thing I'd change is being able to set up auto pay from the bank, that'd save me the step of remembering every time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9