Skuad Reviews

“Easy use with quick, helpful answers

Pros

The platform ia really easy to use and the help-request feature works wonderfully. Also it is easy to move around and whenever I reach out the team replies quickly and provides genuinely helpful answers.

Cons

Regarding PF benefits, I am not happy with the fixed 180 as; it would feel fairer to me if it were set at 12% of the basic salary instead.

“Well organized for time off

Pros

It is really well organized and I can easily request time off or access documents without any hassle.

Cons

Sometimes the platform glitches and the timing shown for requests is off. Payday also does not always fall on the same date each month which is a bit annoying.

“no payroll issues

Pros

I like the service, the team and their solution. Plus I have never had issues with payroll or government contributions and support is always responsive.

Cons

Honestly, I do not have any major complaints as I have seen a lot of improvements. But it would help if payslips included more details like the company name and hire date.

“Great interface with timely responses

Pros

Skuad's interface is great for managing and tracking most employee-related tasks and I always get timely responses from support.

Cons

At the beginning of the year, I notice the holiday calendar can take a while to become available for me. Otherwise I have not run into any other issues.

“User-friendly and easy to navigate

Pros

The user interface is is really user friendly and easy to navigate.

Cons

I have not come across anything I dislike about it so far.

“simplifies global payroll and hiring

Pros

One thing I really value about it is how well it handles hiring and paying people in different countries as it makes global payroll much simpler. Also the platform is easy to use and their support team is always quick and helpful.

Cons

In the beginning I found it a bit tricky to navigate especially when learning how some features worked. That made the learning curve a little steep. But after using it for a while, I got used to it and now it runs smoothly.

“Clean layout with instant updates

Pros

It is really easy to use, with a clean, well-organized layout and live updates that appear instantly.

Cons

To be frank, I cannot point to any real downsides right now as my overall experience has been pretty good so far.

“Tracks leave with easy expenses

Pros

I like how easily I can track and manage both my paid and unpaid leave. Another thing I really like is the ability to add expenses and invoice them to my employer.

Cons

What bothers me is that customer support is unavailable over the weekend, so when I have a question on Saturday I am likely stuck waiting until Monday morning for someone to handle it properly.

“Easy setup

Pros

Setting up in a new country was incredibly easy. Though I was intimidated at first but every time I had questions, they responded right away and cleared things up.

Cons

My biggest worry was the setup process itself as I felt uneasy at first about how things were structured but after a single conversation all of my doubts vanished quickly.

“Amazing experience !!!!

Pros

The user experience is amazing and I like that it shows real commitment to its vendors.

Cons

Honestly I have all my job details, payment records and every bit of personal information housed in it so no cons to share.

“clear communication

Pros

Overall the product is easy to use. Also the help is prompt, issues are resolved quickly and communication is clear and simple.

Cons

That said I have noticed the advantages are fewer than competitors. Also my health insurance renewals dragged on for too long despite repeated follow-ups.

“Poor email response times

Pros

The interface is really easy to use, which made training our team fast and simple.

Cons

Email communication can be frustrating since I often have to send several messages before getting a proper response.

“Excellent solution for worldwide team building

Pros

The customer support is excellent. Unlike other companies where service drops after payment, this team stayed highly responsive. Somya gave me detailed information and answered questions even outside business hours. Aditi's post-onboarding support was amazing, every query was resolved right away, and I never had platform issues. We had a tight deadline and they got us onboarded in under a week.

Cons

I've been with them for nearly a year now and haven't run into any real issues.

“Good experience

Pros

I find it really easy to use. Most of the features I need are right there, and whenever I reach out to support, they get back to me within a few hours.

Cons

I can't find any major issues with this platform.

“Poor service all around

Pros

Honestly, it's hard to find positives here.

Cons

It lacks transparency around benefit and social security expense details, making it almost impossible to verify charges. They tried to bill inflated amounts multiple times. Support is painfully slow, sometimes taking weeks to reply. They ignored our signed agreement for $200 per person and suddenly demanded $400. Invoicing is a nightmare and incorrect exchange rates, delayed bills, and major payroll calculation errors. When our contract ended, final invoices were full of mistakes, and fixing them took months. We lost money due to their poor management, and they even blamed us for delays, threatened legal action, and refused to review their own errors.

“Smooth setup and user friendly start

Pros

I find it easy to use, and the interface is super interactive for everyday tasks.

Cons

It's hard to find anything wrong, everything works as expected.