
Sling Software Reviews
Total 17 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars41%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Koko
Sports, 11-50 employees
Less than a year
“Ideal for small business owners
Pros
The app looked pretty simple on desktop but was also pretty easy to use for messaging. Plus I liked that you could set up repeating shifts and start group chats easily.
Cons
I think the app could use some updates to improve usability like letting employees suggest shift changes with manager approval, adding form options and stuff like that.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
6
Functionality
6
Suhail
Apparel & Fashion, 500+ employees
Less than a year
“Helped a lot during QA checks
Pros
I enjoy using Sling's shift planning tools as it helps me manage my QA team across Suho Garmindo's production areas and gives me a clear view of who is on shift.
Cons
Some of the automation tools are missing in the free plan so I often end up spending extra time fixing schedules manually when last-minute changes come up.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Violet
Libraries, 11-50 employees
Less than 6 months
“Happy with how it works
Pros
So far I have loved the color tags, how easy it is to use and how helpful their support is. Plus we are still learning more of what it can do and I am excited to keep using it.
Cons
It would be great if I could rename PTO types like sick or sick child. Also the PTO hours are not counted in the paid hours total so I have to run a separate report to calculate everything.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Alec
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Makes scheduling way easier
Pros
It is very simple to manage different schedules and team calendars. Plus I like that I can switch between desktop and mobile versions without any trouble.
Cons
This is more of a user issue but still I would like to share that my team uses a bunch of calendars, so if you are not careful it is easy to get mixed up between schedules.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelsey
Hospitality, 11-50 employees
Less than a year
“So glad this is free to use
Pros
What stood out for me was how user friendly it was. The color layout made everything easier to read and I liked being able to set up schedules for multiple locations.
Cons
One thing that annoyed me was whenever I moved a shift it would automatically get unpublished again.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Tracy
Non-Profit Organization Management, 51-100 employees
Less than a year
“One of the best schedulers I have tried
Pros
I use Sling to organize schedules for both my front desk and pool staff. Also it has worked great so far and is quite user-friendly that even my older employees had no trouble learning it. Plus I very much like that it works on both the app and the website.
Cons
Well I wish the free plan did not cap at 50 users. I have already hit my limit and can't add more. I am trying out the business premium trial and love the geofencing and clock-in features but it's annoying that if someone clocks out by mistake, they cannot fix it or clock back in until their next shift. Plus I feel like it should work like the clock-in edit feature.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Kali
Veterinary, 11-50 employees
More than a year
“Does the job just fine
Pros
Love how I can use colors to label staff, shuffle shifts easily and print out a full month's worth of scheduling with no problem at all.
Cons
I have not been able to set admin roles, the rotating shift matrix is tricky and there is no way to include our shorter workdays in the regular schedule setup.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
7
Andrea
Medical Practice, 11-50 employees
Less than a year
“My favorites for sure
Pros
It runs perfectly for me. Honestly it is an awesome tool for managing staffing needs.
Cons
The thing that is frustrating is that the app does not show what location an employee is working at.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Carson
Construction, 1-10 employees
Less than a year
“I like it!
Pros
Sling makes planning shifts and handling tim -off requests pretty easy for both our managers and employees.
Cons
It feels a bit limited. Also I noticed that there is no built-in training or tutorials inside the app.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Camille
Executive Office, 500+ employees
Less than a year
“Meets expectations
Pros
I really liked how simple it was to check my shifts and message the team whenever I needed to.
Cons
This might depend on how each team uses Sling but I found it tricky sometimes to request time off or trade shifts with coworkers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rumela
Hospital & Health Care, 51-100 employees
Less than a year
“Basic but gets the job done
Pros
It is easy to figure out. Also I can see all upcoming shifts, clock in and out smoothly and adjust hours if needed. It even shows weekly totals which helps with accurate invoicing.
Cons
Nothing really bothered me. I did not use the chat much but I did notice that when someone reported being sick, it created a bunch of separate chat threads as it'd be better if that went into one conversation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Great fit for smaller companies
Pros
I like that I can schedule multiple roles and that it is quite user friendly overall.
Cons
It is pretty expensive compared to other tools and I think it is missing a few features. Also I wish I could turn off certain things like letting staff post their own shifts.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
7
Functionality
5
Rich
Health, Wellness and Fitness, 51-100 employees
More than a year
“Our NGO loves this software
Pros
We have been using Sling for our NGO, Care Alliance and it has been amazing. Their team is quite supportive too and actually adds new features when we suggest them like the conflict alerts. And big thanks to Sling for building such great software.
Cons
Nothing stands out as a downside but I do wish it could connect with Xero for bookings or accounting that would be a nice bonus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
shauna
Health, Wellness and Fitness, 500+ employees
Less than a year
“Keep running things well so far
Pros
I really like being able to view everyone's work schedule and that too at a glance.
Cons
Occasionally I have to close and reopen the app to get it working again.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Mark
Hospitality, 1-10 employees
More than a year
“Just what we were looking
Pros
Well I find it the best for comparing wages to income, managing rotas and using the clock-in/out system.
Cons
It would be helpful if it linked up with Bright. Also I think the full version could be a little more affordable.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Alyse
Sports, 11-50 employees
Less than a year
“All-in-one tool for staff messages
Pros
We are big fans of the time-off request feature as it is flexible enough to request by the hour or full day which works perfectly for our setup. Also I like that we get notified when someone submits a request and whether it's approved or still pending which is proven very helpful for keeping managers updated.
Cons
We stick to the free version since we are under 50 users but during busy seasons like summer, we go over that. Also it'd be awesome if there was some flexibility to go past the limit now and then without switching to paid.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ellie
Logistics and Supply Chain, 11-50 employees
Less than a year
“Loved it!
Pros
One thing I love is how you can completely customize unavailability and have it show up right on top of the schedule as it really helps with planning.
Cons
There is no way to edit a time-off request once it is submitted which is quite a problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10