SmartRecruiters Reviews

Pros

I really appreciated the free version that let us post up to 10 jobs and manage them over an extended period. The user interface was simple and simple to navigate which made the whole experience smooth. We got great value from using this tool for quite a while without any cost.

Cons

Honestly there isn't much to complain about. With the free version we couldn't pull in many resumes but we figured out a workaround by posting our jobs on LinkedIn, Indeed and Zip Recruiter instead.

Pros

I'm really grateful for the exceptional customer service and support, it's been outstanding from a hiring manager's perspective. The interface is sleek and simple, making it effortless for our team to handle recruitment tasks. What I appreciate most is how candidate-focused this platform is, providing all the necessary tools to organize the entire hiring process.

Cons

While not directly mentioned in user feedback, it's important to consider your specific business needs and preferences when evaluating any solution. Overall this platform provides collaborative hiring features, an open marketplace for third-party recruitment services and additional tools for talent acquisition and screening. Keep in mind that experiences can vary depending on your particular use cases and requirements.

Pros

Really simple interface especially when you compare it to other ATS platforms like BrassRing that can be a nightmare to navigate.

Cons

The interface could use some improvements and there's definitely room for enhancement in the overall user experience. Right now I can't think of any major issues but I feel like it has potential to be even better than it currently is.

Pros

I really like how it helps me locate the perfect candidates for various client job requirements that come in.

Cons

Haven't run into any major issues so far, pretty satisfied with how everything's working

Pros

The offer approval feature has really helped organize our workflow though I wish it could handle both parallel and sequence approvals together since I've seen other systems manage this.

Cons

Switching between different jobs isn't simple and finding a specific candidate gets tedious when they're not in the stage your currently viewing. The interface feels outdated compared to what we used before with Greenhouse and Workable, both had much cleaner designs. Setting up scorecards is a real pain point since adding text boxes to questions takes way too long to configure.

Pros

I can access talent from anywhere without being stuck with outdated tracking systems. The interface is incredibly user-friendly for everyone on my recruitment team, regardless of their experience level.

Cons

There are way too many notifications that don't really make sense. The system keeps sending constant alerts but only the hiring manager gets them, the recruitment team is left out completely. This makes it really hard for our team to stay in the loop and get the notifications we actually need. The notification system definitely needs some work to include everyone who should be getting these updates.

Pros

Interface makes talent hunting incredibly simple and I'm constantly impressed by how smoothly it connects with other platforms we use. Finding qualified candidates has become genuinely enjoyable rather than a chore. Their support team is fantastic whenever I need help and getting this up and running at our company was surprisingly painless.

Cons

Nothing really bothers me about this platform, it's been pretty solid overall.

Pros

The calendar integration is fantastic, candidates can schedule themselves directly onto my calendar without any back-and-forth. I find the interface really simple and easy to navigate. It automatically posts to all major job boards and lets me add specialized ones for niche positions. Customer service has been excellent whenever I've needed help. The implementation sessions when we first got started were thorough and helpful. Being able to access everything through the mobile app is incredibly convenient for staying connected on the go.

Cons

The settings can be tricky to navigate, I sometimes spend too much time hunting for specific options. Managing screening questions feels more complicated than it should be. One thing that bugs me is having to create a new email thread every time I want to message a candidate through there profile which makes it hard to keep track of conversations.

Pros

I find creating job postings and handling applications incredibly smooth and efficient. The ability to customize the recruitment workflow to match our specific requirements makes everything flow smoothly.

Cons

The main drawback is that some recruiters worry it creates too much distance from the personal side of hiring. There are also concerns about privacy that come up.

Pros

Saves me tons of time by automatically matching candidates with scoring so I don't have to manually review every single application. The interface is really simple and I love how it automatically posts job listings across multiple sourcing platforms without extra effort.

Cons

Would be great if it could automatically email CVs to hiring managers when candidates hit a certain match score threshold.

Pros

This application really helps speed up our recruitment process and makes everything more efficient.

Cons

Haven't really dug deep enough to find any major issues yet.

Pros

This platform really helps us bring in top-notch candidates and organize our hiring process. The quality and accuracy of our recruitment has improved significantly since we started using it.

Cons

I haven't run into any real downsides yet though I'm hoping the platform continues to improve and add new features down the road.

Pros

I really appreciate how easy it is to share candidate details and job information with my team members. The system makes storing and updating all our data incredibly simple which saves me a lot of time during the hiring process.

Cons

The open structure makes it hard to control what managers and interviewers can see during recruitment which creates privacy concerns

Pros

The implementation support was incredible and our consultant's expertise and guidance made all the difference.

Cons

Setting up the system required way more effort than I expected and the training approach needs work. Rather than having to watch all the tutorial videos upfront, it would be much better if they broke things down, like watch one section, then actually implement that part with support before moving on to the next piece.

Pros

I think the interface is incredibly simple and doesn't require much training to get started. Their support team responds quickly whenever I run into issues. There's an impressive range of features that cover pretty much everything we need for our dealership operations. Setting up integrations with our existing systems was surprisingly simple.

Cons

Some functionality is missing that would be really helpful. You cant set up custom prescreening questions for specific job postings which is frustrating. The EEO prescreening data doesn't carry through the entire system either. Sorting options are limited too, you can filter by city but not by state and there's no easy way to view or organize candidates based on salary requirements.

Pros

The customer support really stands out here. Whenever I've had questions or run into issues, their team gets back to me quickly with helpful solutions. The support staff clearly knows there stuff and makes using the software much smoother overall.

Cons

The integration options are decent but I wish there were more connections available with different HR and productivity tools to make my workflow smoother.

Pros

Finding candidates is incredibly simple and there's a huge talent pool to choose from.

Cons

Sometimes the server issues cause it to run pretty slow which can be frustrating when you're trying to get work done.

Pros

The interface looks really clean and professional which makes navigation simple. I'm impressed with how powerful the APIs are, they handle integrations smoothly without any hiccups. What I appreciate most is how configurable the workflows are, letting me customize processes to fit exactly what our dealership needs.

Cons

While they do have partnerships that expand functionality, I wish the platform would develop more features in-house like video interviewing capabilities. Also, it only works with DocuSign for electronic signatures, no other e-signature options are supported. I'd love to see the ability for customers to build their own partner-like integrations too.

Pros

The interface is incredibly simple for recruiting tasks. Posting jobs and tracking applications from start to finish couldn't be simpler. It eliminates tons of back-and-forth emails with both candidates and team members. The analytics reports are fantastic and generate quickly whenever I need them.

Cons

Sometimes downloading multiple CVs at once for a specific role can be tricky. I've mentioned this to the team and they seem to be working on a better solution for bulk downloads.

Pros

I really appreciate how simple the interface is, it makes navigation smooth. The boolean search functionality is another standout feature that I find incredibly useful.

Cons

I occasionally run into login issues that are frustrating and could definitely use some work.