Total 5 reviews

2.8

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

40%

3

Stars

20%

2

Stars

20%

1

Stars

20%

Satisfaction score

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

H

HUGO

Security and Investigations, 51-100 employees

Less than a year

1.0
January 2025

Unresolved issues, poor support

Pros

Honestly, we have faced more issues than positive outcomes overall and the experience felt somewhat impersonal

Cons

They do not resolve issues, do not respond to questions and even though we were up-to-date with payments, our service was cut off for a month and no one addressed the mistake.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

2

D

Damian

Accounting, 1-10 employees

Less than a year

4.0
December 2024

user-friendly HR tool

Pros

I love how simple this tool is to use as anyone can easily pull up reports.

Cons

There is nothing particularly outstanding but yes I find it very easy to use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

V

Vicente

Research, 1-10 employees

Less than a year

2.0
January 2024

simple to use but unstable

Pros

The Talana platform is very user-friendly, offering us features for managing time and allowing employees to easily request vacation days, leave and track events.

Cons

Well the servers frequently go down and they don't respond which means we often have to explain this situation to our employees.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

2

Functionality

4

P

Paula

Retail, 101-500 employees

Less than a year

3.0
January 2023

Offers great flexibility

Pros

It gives employees more autonomy, allowing HR to work faster and more efficiently. Also it reduces the workload on the payroll department making processes more flexible and quicker.

Cons

The system crashes sometimes and sometimes it's difficult to get in touch with post-sales support.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

5

Functionality

8

C

Catalina

Graphic Design, 1-10 employees

Less than a year

4.0
January 2023

Proven beneficial for us

Pros

In our small office having each employee access an HR software is like adding an entire HR department to our business. In short it has proven useful for us.

Cons

We have not been able to use it on the phone.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8