Madison
Construction, 101-500 employees
Less than a year
“Useful and efficient”
Pros
UKG Pro has been really easy to use and I find all of its features quite useful as per my requirements and needs.
Cons
I hae had issues with logging in before which was frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
David
Nonprofits, 51-100 employees
More than a year
“Covers everything we need”
Pros
It's a comprehensive HR system that covers everything from managing people to recruitment, onboarding, timekeeping and performance management. Plus, it is pretty easy to learn and implement, and I like how well it integrates across different touchpoints for employees.
Cons
The user design and overall experience could be cleaner and easier to understand, especially for employees who are not very comfortable with technology.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
Samir
Customer Service, 500+ employees
Less than 6 months
“Not only quick, but it is also dependable!!”
Pros
I absolutely love using UKG Pro because it is very fast, responsive and I have never come across any sort of bugs. Plus it has so many detailed sections where I can see everything like my job position, pay rate, company info, tax details and even the org chart. I especially like the Model My Pay feature.
Cons
I haven't run into any problems so far. I found it bug free and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabe
Construction, 500+ employees
More than a year
“I like using it!!”
Pros
Being able to view timecards and keep track of my team's activities has proven to be really helpful for me.
Cons
I'd really like to see expanded reporting options in our version.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dorine
Insurance, 500+ employees
More than a year
“Quite user-friendly”
Pros
I can easily check my paycheque, vacation time and other details without any hassle. The side panel menu is also quite straightforward which makes finding what I need so much simpler.
Cons
Nothing, really as I am able to get all the information I need without any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Healthcare, 500+ employees
Less than a year
“Makes hard things simple”
Pros
I really like how it integrates with UKG Pro Learning, and it is so easy to use on a mobile device, which makes it even better.
Cons
When I use it for shift changes, there are a lot of barriers that make the process unnecessarily complicated.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
10
Rickie
Retail, 11-50 employees
More than a year
“So easy to use”
Pros
Accessing various menus, such as tax forms, payroll, hourly tracking, and vacation time, is incredibly simple with this software.
Cons
I haven't encountered any drawbacks. However, I did make a user error, but the help desk was exceptional in resetting my forgotten password.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10