When I Work Reviews

Pros

I really enjoy using When I Work. It's an easy-to-navigate app that makes tasks like managing schedules and shifts simple. Plus, the team messenger helps us communicate efficiently.

Cons

I really don't have any complaints about When I Work.

Pros

Scheduling is so simple and everyone can easily access their schedules.

Cons

It would be easier if employees could clock in and out directly through the app.

Pros

I appreciate that it's free for up to 50 employees and with all the features it offers, it's a fantastic product.

Cons

I haven't had any issues with the platform so far.

Pros

I love the flexibility it offers for creating different shift types and assigning pay categories to staff.

Cons

The payroll feature isn't fully developed, particularly when it comes to contractors not having a self-service option for accessing paystubs, etc.

Pros

The scheduling process is smooth especially with the ability to copy schedules week to week. I also like being able to track employees' submitted hours and receive overtime notifications. Plus, the Gusto integration for payroll is a great bonus.

Cons

Sometimes, there is unnecessary clutter and repeated shifts that shouldn't be there.

Pros

The scheduling module is userfriendly, with great templates and a simple setup for tracking paid time off (PTO).

Cons

I think the platform's capabilities for employee documentation are somewhat limited.

Pros

The app is easy to use and very userfriendly, which makes managing schedules a smooth process.

Cons

This software has been easy to use, and the support has been helpful. It would be nice if some settings could be adjusted for specific departments, as we have several and it would be great to tailor things for each.

Pros

When I Work allows me to schedule around my availability and I can easily pick up or drop shifts whenever needed.

Cons

I get logged off too often, and it would be helpful to have the option to mark shifts I'm interested in and receive text alerts when they become available. It would be great to have a quick way to modify my notifications.

Pros

The best part about When I Work is how it works well for a start-up company, making scheduling simple and effective.

Cons

The least favorite feature for me is that employees can go in and enter their own time worked.

Pros

The convenience of shift swapping is amazing, employees can drop, pick up, and reschedule their shifts on their own, without needing a manager's intervention.

Cons

What I like least about When I Work is that I can't save my filters or views. We have several retail locations, and employees often switch between them. It would be really convenient if I could open the app and immediately see the schedules for all locations. Instead, each time I open the webpage, it defaults to only showing the schedule for the people at my current location, requiring me to manually select the other locations. While this is a minor inconvenience, it's not a dealbreaker for me.

Pros

What I like the most is the employee scheduling tools, which allow me to easily create schedules, factoring in time-off requests and availability. The mobile app also makes shift swapping super flexible for the team.

Cons

I wish the proving was done per location instead of per employee. For smaller locations, it works in your favor, but for larger locations, it doesn't.

Pros

The setup was really easy to use, and I find it very flexible.

Cons

Honestly, I haven't had any complaints about When I work.

Pros

I enjoy how easy it is to choose shifts once they're posted, especially as a worker. I also love that I can sync my shifts directly with my digital calendar.

Cons

I've been using when I work for two years and haven't had any issues with it.

Pros

The platform is welldesigned and easy on the eyes, making it simple to navigate.

Cons

The platform constantly signs employees out, so we have to log back in frequently.

Pros

The system is userfriendly, affordable and integrates with multiple payroll applications, which is a big plus.

Cons

There's not much I dislike, other than the process of entering schedules, but that's unavoidable.

Pros

When I worked for a business that used it, I liked how easy it was to trade shifts, making timekeeping much easier.

Cons

I think there were a lot of bugs with the app and website, which led to some misunderstandings and payrolls.

Pros

When I Work saves me a lot of time on payroll, it automatically calculates my employees' hours, deducts breaks and lunch, and even has GPS to prevent people from clocking in from home.

Cons

While the graphics could be improved, the functionality far outweighs the aesthetics.

Pros

The scheduling feature is very effective, allowing us to clearly see the availability and schedules of each employee.

Cons

It doesn't integrate directly with our bookkeeping software.

Pros

The alerts about incoming shifts and announcements are always timely, and it makes creating and managing schedules very straightforward for me.

Cons

Nothing really stands out, but it fulfills the job slightly better than the competition.

Pros

Clocking in and out, as well as requesting time off, is incredibly easy and straightforward with this app. It simplifies the entire process.

Cons

Many times, I encounter issues where my clock-in or clock-out submissions do not go through. It's as if the app glitches and prevents me from taking any action, so I have to reach out to my supervisor to rectify my timesheet. Unfortunately, you cannot discern the glitch until you attempt to clock in or clock out again.