Total 10 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

10%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R

Rachel

Real Estate, 101-500 employees

More than a year

5.0
July 2024

Great integration and user profiles

Pros

I really liked the integration with Slack and Google Calendar. Before the pandemic Pingboard was our main platform for reporting out-of-office and vacation statuses. It was great that it automatically posted to Slack, so we could easily see which team members were not in the office. Another fantastic feature was the user profiles. In 2020 we saw a period of rapid growth and new employees were joining every week. Plus having an organizational chart in it made it easy to find a team or even a specific employee, so we knew who to contact for various projects.

Cons

No complaints here as It's been an excellent tool for us for over three years and we are still very happy with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Ellenore

Machinery, 51-100 employees

Less than a year

5.0
December 2023

Helpful org chart, could use better editing features

Pros

One thing I enjoy is the ability to create and use an organizational chart. It's really helpful for tracking who's working and understanding their roles.

Cons

While the organizational chart is useful, it can be a bit awkward to use at times. For example deleting an employee does not fully remove them from the system and editing the chart requires a bit of getting used to.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

R

Rebecca

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2022

ideal for evolving teams

Pros

In our startup, where the organization is constantly evolving, Pingboard is a great tool for tracking who is on which team. Plus I love how it visualizes the structure, allows you to connect with colleagues through common interests in your profile and even offers interactive quizzes to help you meet others virtually.

Cons

I have not explored all the features yet. I am sure there are many more capabilities that I have not discovered yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
October 2022

invaluable for onboarding

Pros

This platform has been incredibly important for us for maintaining an organizational chart and sharing it with new hires.

Cons

Honestly I cannot think of anything negative. This platform is one of my favorites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexander

Accounting, 11-50 employees

More than a year

5.0
September 2022

User-friendly interface

Pros

I like it because its interface is user-friendly and makes finding the information I need very easy. It also has excellent project tracking features to ensure I stay on top of deadlines.

Cons

One downside is that finding contact information in the directory can be a bit tricky. But overall this is a minor issue and it still works great as a directory tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K

Kate

Computer Software, 101-500 employees

Less than a year

4.0
September 2022

easy team visualization

Pros

Well I love how easy it was to see who was on which team through the visual layout.

Cons

I wish there was more room for detailed bios for each team member within the organizational chart. As this would help give a fuller picture of each person's role.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

K

Kelly

Biotechnology, 101-500 employees

Less than 6 months

5.0
August 2022

syncs with adp well but needs real-time updates

Pros

I really like that it automatically syncs with ADP to create the organizational chart. I also like how it sends notifications whenever a new employee is added or an existing one is removed. This feature helps me stay on top of our organization's size and structure.

Cons

Well I have not explored every feature but making live updates to the org chart on the spot does not seem as simple as it could be. For instance if we meet with a team leader, it should be easier to update the chart in real time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

L

Larissa

Financial Services, 500+ employees

Less than a year

5.0
May 2022

Decent but could use more role details

Pros

Pingboard is an excellent tool for locating people in the organization and understanding how the companys structure works. It clearly displays team organization and hierarchies and it also lets us easily manage personal details like contact information and gift sizes.

Cons

I think it could offer more detailed information. Right now we cannot change the layout or add more specific details about our colleagues. This is problematic because many people use the org chart to identify support teams but they cannot easily see what each team does or what each person's role is.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

J

Jessica

Financial Services, 500+ employees

Less than a year

5.0
April 2022

perfect for team roles

Pros

The organizational chart is the most important feature for me. I use it to learn about the teams roles and structure.

Cons

No issues at the moment. I mostly use it to find people and it works perfectly for that purpose.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kayla

Consumer Goods, 101-500 employees

Less than a year

5.0
February 2022

simple and visually appealing

Pros

Its interface is really simple to use and visually appealing. Plus I find the organizational chart especially helpful for understanding how the company is structured like which teams people are in and who their managers are.

Cons

So far I have not come across any problems. All the features are clear and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10