Total 57 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

40%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RS

Raquel S.

Small-Business, 11-50 employees

5.0
July 2024

Attentive support for remote workers

Pros

While working remotely, I loved navigating the platform and I find their customer support attentive and helpful for any doubts

Cons

So far, I haven't experienced any downsides and I find inquiries are cleared out promptly by the team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
July 2024

Friendly staff, quick to reply

Pros

Onboarding was very helpful and I find the staff friendly, quick to reply and easy to work with

Cons

My experience has been positive and I find the staff very helpful whenever I had questions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
July 2024

convenient platform, great implementation

Pros

Ease of use, customer support and implementation stand out and I find the platform and technology very simple

Cons

Overall, there's nothing I dislike and I find my experience with the tool great.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

4.0
July 2024

Comprehensive self-service

Pros

The self-service website is comprehensive and I find it easy to track everything related to my work contracts

Cons

Particular issues haven't come up and I find the service decent and reliable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AM

Alex M.

Mid-Market, 500+ employees

5.0
July 2024

Automated dashboard, easy e-signing, prompt support

Pros

Everything is automated in the dashboard and I find e-signing contracts and accessing work documents extremely easy with prompt specialist support

Cons

Everything has gone smoothly and I find the platform easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
July 2024

Work abroad with better balance and friendly support

Pros

Working from abroad has improved my work-life balance and I find the people at this tool friendly and responsive

Cons

My satisfaction is high and I find the tool feasible and user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
July 2024

Proactive team with helpful scheduling calls

Pros

The support and onboarding team are proactive and I find scheduling calls to clarify doubts very helpful

Cons

Up to this point, I haven't found problems and I find the service quite satisfying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
July 2024

Smooth onboarding and support always there

Pros

Onboarding went smoothly and I find support available throughout the process

Cons

The lack of a mobile app is noticeable and I find using the browser slightly inconvenient.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

DC

Dinko C.

Mid-Market, 500+ employees

4.0
June 2024

great customer support

Pros

The platform has excellent onboarding and I find the app easy to use weekly with responsive customer support

Cons

As an end user, I haven't faced dislikes and I find the platform simple and easy to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SR

Sarah R.

Mid-Market, 500+ employees

5.0
June 2024

Best EoR, quick contracts

Pros

Hiring talent globally is simple and I find contracts processed quickly, this is the best EoR I've used

Cons

Some initial feedback suggested timesheets were tricky but I find they are now easier for employees.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Akash S.

Mid-Market, 500+ employees

5.0
June 2024

Friendly UX and prompt support

Pros

User experience is very friendly and I find the layout simple while support is prompt

Cons

Ticket handling could be faster and I find quicker support turnaround would improve efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

MS

Michele S.

Enterprise, 500+ employees

4.0
June 2024

Efficient, safe, time-saving documents

Pros

The platform is friendly and efficient and I find scheduling, managing information and handling important documents quick, safe and time-saving

Cons

No significant negatives appear and I find the tool meets expectations well.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CM

Carina M.

Small-Business, 11-50 employees

5.0
June 2024

feasible onboarding, excellent success manager

Pros

Onboarding international resources was convenient and I find the dedicated Customer Success Manager and platform excellent for ongoing processes

Cons

So far, I've been happy with everything and I find the support provided consistently helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
June 2024

Easy to use tool

Pros

Easy to use, helpful customer service and I find the platform feasible

Cons

No feedback items I dislike and I find the overall experience smooth

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
June 2024

Good platform but unclear change

Pros

Good platform and I find it unclear why the company changed it

Cons

Locked out of the help center due to Gmail login and I find setting a password afterward impossible

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
June 2024

simple and easy data access

Pros

Very feasible and easy to use and I find accessing data simple with well-maintained support

Cons

Using the tool for 10 months and I find no critical issues so far

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LJ

Lukasz J.

Mid-Market, 500+ employees

4.0
June 2024

Fast responses, problems solved quickly

Pros

Fast and efficient responses and I find problems are solved quickly

Cons

Had some bad experiences in the past but I find it improved significantly several months ago

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8