WorkMotion Reviews

“Average service

Pros

WorkMotion's been great because it covers a bunch of countries. They've been pretty reliable when it comes to making sure folks get paid on time, too.

Cons

The price jump this year was a lot. It felt kinda harsh, especially since we didn't really see anything new that made it feel worth the extra cost.

“Eases hiring on a global level

Pros

I run a mid sized digital agency in Barcelona and what stood out to me most was how easy this platform made it to hire folks remotely in Germany. Dealing with legal stuff in another country can be a headache but their platform made it smooth. Support was awesome too, fast and super clear every time I needed help.

Cons

What bugged me the most with this tool was that it didn't really fit in with the tools we already use. We had to type in the same info in two places which got old fast. Also think the way they price stuff could be better for companies that aren't super big or super small, kinda stuck in the middle like us.

“Simple to use platform

Pros

What's worked well for me is how quickly they handle contracts and answer questions. Support has always been easy to reach when something comes up.

Cons

So far I haven't had any problems. It's all online and super easy to do things which I really like.

“Reliable platform

Pros

I really like using WorkMotion. It's laid out in a way that just makes sense. I can see everything, vacation time, pay info and docs, all in one spot. And any time I've had a question, they've been quick to jump in and help.

Cons

I just wish using it on my phone felt better. It's kinda clunky and slow when I try to do stuff on mobile. Would be nice if that part was cleaned up a bit.

“Global hiring made easy

Pros

Hiring globally can get pretty tricky but this software has made it way easier. Their team was really supportive during the whole process and the platform has everything you need when bringing someone new onboard.

Cons

The platform's got a lot to offer which is cool but getting new people trained takes longer than I thought it would. It's not super fast to learn, so you gotta set aside extra time for that.

“Smooth start and great help

Pros

What I appreciate most is how smooth the whole onboarding part was. Everything was explained clearly from the start and whenever I had a question, they answered right away. Felt like they really care about making people feel welcome.

Cons

I think the only small issue I've run into is the wait time when there's a change needed in payroll, especially when it depends on outside stuff like HMRC updates. I get that it's not really in WorkMotion's hands but it still gets a little frustrating. That said, the team does a great job keeping me posted, so I don't feel totally left in the dark.

“Simplifies onboarding, payroll, compliance

Pros

The platform simplifies onboarding, payroll and compliance and I appreciate the user-friendly dashboard and responsive support

Cons

Communication can be challenging due to multiple stakeholders and I find coordinating between this tool and my employer of record sometimes slows the process

“Easy document submission and quick tickets

Pros

Submitting documents is easy and I find ticket resolution quick and effective

Cons

Not experienced any issues yet and I find support responsive

“Clear interface with easy document access

Pros

For document access, I locate everything easily and I enjoy the clear interface

Cons

Have not experienced anything negative and I find the platform reliable

“Contracts, leaves, payslips in one place

Pros

From a user perspective, I see contracts, leaves and reimbursements in one place and I find pay slips simple to understand

Cons

None as of now and I find it a good platform for what it does

“Fast incident responses

Pros

When incidents occur, I receive fast responses and I value the thorough explanations

Cons

Problems often arise at the start of the onboarding process and I find that frustrating

“Easy navigation, country-specific layout

Pros

Navigating the tool is easy and I appreciate the country-specific information layout

Cons

Help center requires a separate login and I find the self-service employment certificate format could be improved

“Efficient Help Center

Pros

Help Center support is efficient and I find their team reliable

Cons

Web app interface feels a bit outdated and I find it less simple for employees

“easy account setup, convenient interface

Pros

During account setup, I follow a feasible process and I like the simple interface

Cons

A couple of tickets during contract signing happened quickly and I find it unclear what occurred behind the scenes

“Excellent support that is always helpful...

Pros

For support, I find the team excellent and I enjoy their helpfulness

Cons

Not much I dislike and I find the platform overall satisfactory

“Simplifies global hiring and compliance

Pros

Managing global hiring is simplified and I rely on the platform for compliance, contracts and payroll

Cons

Understanding country-specific regulations can be challenging and I find the complexity is inherent rather than the tool's fault

“Daily international hiring, smooth implementation

Pros

Using the tool daily, I hire international talent easily and I find implementation smooth

Cons

Payroll document layout changes frequently and I find confirming documents tedious

“Easy access but salary frustrations

Pros

Accessing the application is simple and I appreciate responsive customer service

Cons

Mistakes occurred with my contract and offboarding and I find salary reductions particularly frustrating

“Professional team with clear communication

Pros

The team demonstrates professionalism and I value their clear communication

Cons

Paperwork delivery requires extra time but I find the team consistently goes above and beyond to help

“Quick support, easy-to-use platform

Pros

My experience has been positive and I appreciate the quick, helpful support and easy-to-use platform

Cons

Using different websites for support is inconvenient and I find delays in performance bonuses and reimbursements frustrating

“Fast onboarding

Pros

Handling onboarding is fast and I find the team competent

Cons

Forms are not always tailored for remote work and I find that limiting

“Employees heard, open communication

Pros

Employees' needs are heard and I value the open communication approach

Cons

Payslips and compensation updates can be difficult and I find overtime and festivity adjustments inconsistent

“Work from home and convenient spanish setup

Pros

I am able to work from home for an amazing company in another country and I find the Spanish setup very convenient

Cons

Communication isn't always easy and I find having only forms limits quick resolution via phone calls

“Automatic payroll, feasible claims, responsive support

Pros

Since June 2023, I have been using the platform and I appreciate how payroll and taxes are handled automatically, with convenient claims and responsive support

Cons

Support team is responsive and helpful and I find the lack of direct calls or virtual meetings reduces personal touch

“Hire in 150 countries!!

Pros

This tool allows companies to hire employees from over 150 countries without a local entity and I find compliance and legal management much easier

Cons

Pricing is transparent and I find it a bit high for smaller companies, though value often justifies the cost

“Fast onboarding, friendly staff

Pros

During onboarding, I experienced a fast process and I value the helpful and friendly staff

Cons

Nothing to mention as negative and I find the platform overall reliable

“Easy expense management

Pros

Using the platform, I manage expenses and other tasks easily and I find the support team consistently responsive

Cons

No significant issues found and I find everything works well so far

“Professional onboarding, transparent billing

Pros

Onboarding and implementation were very professional and I find billing clear and transparent

Cons

Minor calculation mistakes occurred and I find the web portal UX needed improvement initially but has improved

“Smooth processes and effective with local laws

Pros

The platform is effective with my country's laws and I find all processes smooth and satisfying

Cons

So far, I find nothing to dislike and I find the platform satisfactory

“Support availability is the best

Pros

What I like best is the availability of the support team and I find their responsiveness reassuring

Cons

Nothing to declare and I find overall experience positive

“Fast onboarding, quick customer service

Pros

Onboarding was very fast and I find customer service quick and helpful

Cons

Legal advice on local and tax laws could be more sophisticated and I find it somewhat limited

“extremely responsive support

Pros

The platform makes onboarding easy and I find support extremely responsive and useful

Cons

No negative opinion at this time and I find the platform meets my needs

“Simple navigation, information in clicks

Pros

Navigating the tool is simple and I find the information I need is accessible within a few clicks

Cons

Not staying logged in is a minor bug and I find it slightly inconvenient

“User-friendly and employees very responsive

Pros

I value the employees' responsiveness and I find the platform very user-friendly

Cons

Everything was great except for DocuSign contract formatting and I find that frustrating

“Hiring without local office...

Pros

This tool allowed us to work with employees in regions without an office and I find HR and tax management much simpler

Cons

UX is a bit basic and I find AI integration could help with optimization and aligning

“feasible hiring and excellent support

Pros

I got a job with a foreign company without a local entity and I find the hiring process convenient with excellent support

Cons

Tool cannot lease to the same company for more than three years and I find it only a short-term solution due to local labor laws

“Smooth onboarding but phone option preferred

Pros

Onboarding was smooth and I find my queries answered efficiently

Cons

Would prefer the option to speak with someone over the phone and I find that would improve support experience

“Excellent for remote work

Pros

The platform is excellent for remote work and I find onboarding fast, the website user-friendly and customer service very effective

Cons

Small mistakes happen occasionally and I find the team is always responsive and quick to fix issues

“Great support, work abroad easily

Pros

Great support and I find it amazing to work from abroad for up to six months in a country different from my residence

Cons

Expensive at over 700 � per month and I find it a significant cost for smaller teams.

“HR simpler, team always ready

Pros

The HR service makes life simpler and I find the team at this tool always ready to answer questions

Cons

HR and bureaucracy take time and I find managing processes occasionally slow.

“Attentive support for remote workers

Pros

While working remotely, I loved navigating the platform and I find their customer support attentive and helpful for any doubts

Cons

So far, I haven't experienced any downsides and I find inquiries are cleared out promptly by the team.

“Friendly staff, quick to reply

Pros

Onboarding was very helpful and I find the staff friendly, quick to reply and easy to work with

Cons

My experience has been positive and I find the staff very helpful whenever I had questions.

“convenient platform, great implementation

Pros

Ease of use, customer support and implementation stand out and I find the platform and technology very simple

Cons

Overall, there's nothing I dislike and I find my experience with the tool great.

“Comprehensive self-service

Pros

The self-service website is comprehensive and I find it easy to track everything related to my work contracts

Cons

Particular issues haven't come up and I find the service decent and reliable.

“Automated dashboard, easy e-signing, prompt support

Pros

Everything is automated in the dashboard and I find e-signing contracts and accessing work documents extremely easy with prompt specialist support

Cons

Everything has gone smoothly and I find the platform easy to navigate.

“Work abroad with better balance and friendly support

Pros

Working from abroad has improved my work-life balance and I find the people at this tool friendly and responsive

Cons

My satisfaction is high and I find the tool feasible and user-friendly.

“Proactive team with helpful scheduling calls

Pros

The support and onboarding team are proactive and I find scheduling calls to clarify doubts very helpful

Cons

Up to this point, I haven't found problems and I find the service quite satisfying.

“Smooth onboarding and support always there

Pros

Onboarding went smoothly and I find support available throughout the process

Cons

The lack of a mobile app is noticeable and I find using the browser slightly inconvenient.

“great customer support

Pros

The platform has excellent onboarding and I find the app easy to use weekly with responsive customer support

Cons

As an end user, I haven't faced dislikes and I find the platform simple and easy to use.

“Best EoR, quick contracts

Pros

Hiring talent globally is simple and I find contracts processed quickly, this is the best EoR I've used

Cons

Some initial feedback suggested timesheets were tricky but I find they are now easier for employees.