Total 57 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

40%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Bart

E-Learning, 11-50 employees

More than a year

3.0
November 2024

Average service

Pros

WorkMotion's been great because it covers a bunch of countries. They've been pretty reliable when it comes to making sure folks get paid on time, too.

Cons

The price jump this year was a lot. It felt kinda harsh, especially since we didn't really see anything new that made it feel worth the extra cost.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

4

Functionality

6

R

Rodolfo

Marketing and Advertising, 11-50 employees

Less than a year

5.0
November 2024

Eases hiring on a global level

Pros

I run a mid sized digital agency in Barcelona and what stood out to me most was how easy this platform made it to hire folks remotely in Germany. Dealing with legal stuff in another country can be a headache but their platform made it smooth. Support was awesome too, fast and super clear every time I needed help.

Cons

What bugged me the most with this tool was that it didn't really fit in with the tools we already use. We had to type in the same info in two places which got old fast. Also think the way they price stuff could be better for companies that aren't super big or super small, kinda stuck in the middle like us.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

9

L

Laura

Retail, 101-500 employees

Less than 6 months

5.0
November 2024

Simple to use platform

Pros

What's worked well for me is how quickly they handle contracts and answer questions. Support has always been easy to reach when something comes up.

Cons

So far I haven't had any problems. It's all online and super easy to do things which I really like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Martin

Information Technology and Services, 101-500 employees

Less than a year

5.0
November 2024

Reliable platform

Pros

I really like using WorkMotion. It's laid out in a way that just makes sense. I can see everything, vacation time, pay info and docs, all in one spot. And any time I've had a question, they've been quick to jump in and help.

Cons

I just wish using it on my phone felt better. It's kinda clunky and slow when I try to do stuff on mobile. Would be nice if that part was cleaned up a bit.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

H

Halyna

Consumer Services, 1-10 employees

Less than 6 months

5.0
November 2024

Global hiring made easy

Pros

Hiring globally can get pretty tricky but this software has made it way easier. Their team was really supportive during the whole process and the platform has everything you need when bringing someone new onboard.

Cons

The platform's got a lot to offer which is cool but getting new people trained takes longer than I thought it would. It's not super fast to learn, so you gotta set aside extra time for that.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

CC

Cornel Cristian

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
October 2024

Smooth start and great help

Pros

What I appreciate most is how smooth the whole onboarding part was. Everything was explained clearly from the start and whenever I had a question, they answered right away. Felt like they really care about making people feel welcome.

Cons

I think the only small issue I've run into is the wait time when there's a change needed in payroll, especially when it depends on outside stuff like HMRC updates. I get that it's not really in WorkMotion's hands but it still gets a little frustrating. That said, the team does a great job keeping me posted, so I don't feel totally left in the dark.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

4.0
September 2024

Simplifies onboarding, payroll, compliance

Pros

The platform simplifies onboarding, payroll and compliance and I appreciate the user-friendly dashboard and responsive support

Cons

Communication can be challenging due to multiple stakeholders and I find coordinating between this tool and my employer of record sometimes slows the process

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

DA

Dilek A.

Enterprise, 500+ employees

5.0
September 2024

Easy document submission and quick tickets

Pros

Submitting documents is easy and I find ticket resolution quick and effective

Cons

Not experienced any issues yet and I find support responsive

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
September 2024

Clear interface with easy document access

Pros

For document access, I locate everything easily and I enjoy the clear interface

Cons

Have not experienced anything negative and I find the platform reliable

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK

Satish K.

Mid-Market, 500+ employees

4.0
September 2024

Contracts, leaves, payslips in one place

Pros

From a user perspective, I see contracts, leaves and reimbursements in one place and I find pay slips simple to understand

Cons

None as of now and I find it a good platform for what it does

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

4.0
September 2024

Fast incident responses

Pros

When incidents occur, I receive fast responses and I value the thorough explanations

Cons

Problems often arise at the start of the onboarding process and I find that frustrating

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

4.0
September 2024

Easy navigation, country-specific layout

Pros

Navigating the tool is easy and I appreciate the country-specific information layout

Cons

Help center requires a separate login and I find the self-service employment certificate format could be improved

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

KS

Klim S.

Mid-Market, 500+ employees

5.0
September 2024

Efficient Help Center

Pros

Help Center support is efficient and I find their team reliable

Cons

Web app interface feels a bit outdated and I find it less simple for employees

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
September 2024

easy account setup, convenient interface

Pros

During account setup, I follow a feasible process and I like the simple interface

Cons

A couple of tickets during contract signing happened quickly and I find it unclear what occurred behind the scenes

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
September 2024

Excellent support that is always helpful...

Pros

For support, I find the team excellent and I enjoy their helpfulness

Cons

Not much I dislike and I find the platform overall satisfactory

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Suleman S.

Small-Business, 11-50 employees

4.0
August 2024

Simplifies global hiring and compliance

Pros

Managing global hiring is simplified and I rely on the platform for compliance, contracts and payroll

Cons

Understanding country-specific regulations can be challenging and I find the complexity is inherent rather than the tool's fault

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MR

Mathias R.

Mid-Market, 500+ employees

4.0
August 2024

Daily international hiring, smooth implementation

Pros

Using the tool daily, I hire international talent easily and I find implementation smooth

Cons

Payroll document layout changes frequently and I find confirming documents tedious

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

3.0
August 2024

Easy access but salary frustrations

Pros

Accessing the application is simple and I appreciate responsive customer service

Cons

Mistakes occurred with my contract and offboarding and I find salary reductions particularly frustrating

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

ID

Ivana D.

Enterprise, 500+ employees

5.0
August 2024

Professional team with clear communication

Pros

The team demonstrates professionalism and I value their clear communication

Cons

Paperwork delivery requires extra time but I find the team consistently goes above and beyond to help

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

4.0
August 2024

Quick support, easy-to-use platform

Pros

My experience has been positive and I appreciate the quick, helpful support and easy-to-use platform

Cons

Using different websites for support is inconvenient and I find delays in performance bonuses and reimbursements frustrating

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8