Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

I

Ilana

Insurance, 1-10 employees

More than a year

5.0
October 2023

Thanks so much Assurant

Pros

I recently filed a claim for vandalism in Los Angeles, CA (my apartment was broken into by an angry ex this past August) my high end computers were damaged with coca-cola, my piano was broken and thrown against the wall and it was a very weird situation. In the start I had no faith that my apartment insurance would cover the damages but Assurant covered nearly everything. I have never been so confident in any insurance before but Assurant made the entire process simple. They sent a detective to inspect everything, take photos and more. It was great. I only needed to submit the police report from the day of the incident, take photos, add the costs of my items and speak with representatives a few times. I am getting most of the money back and . None of my data was lost either, so I consider this a win. Thanks so much, Assurant!

Cons

Customer support is good but there is room for improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10