Farmers insurance Reviews
Total 3 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars33%
Satisfaction score
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Mid Market, 51-100 employees
“Battlecards feature makes positioning better”
Pros
After using Klue for roughly a year, it's cut down a lot of the time I used to spend digging for competitor insights. I can quickly understand where other companies sit in the market and how our own product compares. The battlecards are the feature I depend on most because whenever a competitor launches something new, a card appears with the key details which helps me stay prepared instead of being surprised. Overall, it's made it much easier for us to position our product more effectively.
Cons
Issue is that the information isn't always current and even when it is, it can still feel pretty surface level. I'd really value more context around what a competitor's product actually does instead of only getting a short summary. That extra depth would be far more useful in helping us improve our own product and refine how we position it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Not Specified, N/A employees
“misleading discount and hidden tracking”
Pros
Nothing to mention here.
Cons
Right from the start this felt completely deceptive. A Farmers representative, Ms. Miller, convinced me I was getting a big discount on my Progressive auto policy but failed to mention that I had to enroll in "Snapshot," an intrusive app that tracks how I drive, just to receive that rate. I only learned about that requirement when I was already in the middle of signing up for the policy. That meant I wasted time and effort collecting vehicle photos and registration paperwork, only to discover the promised discount was misleading. If you're hoping to find a better deal, I'd stay away. It feels like all they care about is getting their commission by signing people up.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Insurance, 1-10 employees
Less than a year
“Farmers Insurance Review”
Pros
Farmers Insurance customer support team members are very responsive to my questions and always address any problems I have.
Cons
We are very happy with Farmers so far. No cons!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10