Farmers Insurance

Farmers insurance Reviews

Total 3 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

33%

Satisfaction score

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

VK
Vamshi K.

Mid Market, 51-100 employees

4.0

“Battlecards feature makes positioning better”

Pros

After using Klue for roughly a year, it's cut down a lot of the time I used to spend digging for competitor insights. I can quickly understand where other companies sit in the market and how our own product compares. The battlecards are the feature I depend on most because whenever a competitor launches something new, a card appears with the key details which helps me stay prepared instead of being surprised. Overall, it's made it much easier for us to position our product more effectively.

Cons

Issue is that the information isn't always current and even when it is, it can still feel pretty surface level. I'd really value more context around what a competitor's product actually does instead of only getting a short summary. That extra depth would be far more useful in helping us improve our own product and refine how we position it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JF
John Fratello

Not Specified, N/A employees

1.0

“misleading discount and hidden tracking”

Pros

Nothing to mention here.

Cons

Right from the start this felt completely deceptive. A Farmers representative, Ms. Miller, convinced me I was getting a big discount on my Progressive auto policy but failed to mention that I had to enroll in "Snapshot," an intrusive app that tracks how I drive, just to receive that rate. I only learned about that requirement when I was already in the middle of signing up for the policy. That meant I wasted time and effort collecting vehicle photos and registration paperwork, only to discover the promised discount was misleading. If you're hoping to find a better deal, I'd stay away. It feels like all they care about is getting their commission by signing people up.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

M
Mabell

Insurance, 1-10 employees

Less than a year

5.0

“Farmers Insurance Review”

Pros

Farmers Insurance customer support team members are very responsive to my questions and always address any problems I have.

Cons

We are very happy with Farmers so far. No cons!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10