The Main Street America Group Reviews
Total 6 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Hayley
Education Management, 51-100 employees
More than a year
“The ideal partner for your business
Pros
Their customer service is outstanding. Whenever we need help, they're always there for us and if an easy solution isn't available, they work closely with us to find one. The product itself is fantastic, user-friendly and very easy to use!
Cons
Although MainStreet Sites wasn't originally designed with our specific business model in mind but the platform offered so many versatile options that we were able to work closely with their team to tailor the system to our needs. Together, we adapted their framework to perfectly align with our operations, and the result has been a seamless and highly effective partnership.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracie
Education Management, 1-10 employees
More than a year
“I really love mainstreet!
Pros
I love MainStreet Sites because it's so user-friendly. I can create everything I need and I always receive great support when I need it. The platform looks great, is easy to navigate and my favorite new feature is being able to customize emails and automate them. It's really streamlined my management process, and I'm so grateful for all the services they offer.
Cons
While it took a bit of time to get fully acquainted with the platform, once I understood how everything worked, it became the ideal solution for our business. The learning curve was totally worth it, and I now feel confident using it to its full potential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Music, 1-10 employees
More than a year
“Backbone and powerhouse of my small business
Pros
MainStreet Sites provides a fully customizable website and back office for my small business. They're always updating and improving their features to make things easier to use, and their customer service is exceptional.
Cons
Honestly, I can't think of a single thing I dislike about MainStreet Sites. It's been an incredibly positive experience all around.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Jessica
Glass, Ceramics & Concrete, 11-50 employees
More than a year
“Really helpful
Pros
The product was very easy to use and has been incredibly helpful for our company.
Cons
There really isn't much I could point to as a negative aspect of this product. It does everything we need and more and the overall experience has been overwhelmingly positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Extra Self Storage
Warehousing, 11-50 employees
More than a year
“Extremely easy to navigate and a simple product to master
Pros
I used this at a previous job and it was an incredibly efficient product. It made our daily operations run smoothly and effortlessly.
Cons
I truly have nothing negative to say about Mainstreet sites. It's made my job so much easier and the efficiency it brings to my day-to-day work makes everything run more smoothly. Knowing that the software handles a lot of the heavy lifting has allowed me to focus on other priorities and made my job feel much more enjoyable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Matt
Not Specified, N/A employees
More than a year
“Excellent software with amazing customer support
Pros
It was very easy to integrate MainStreet sites into our business website. It's also easy for our customers to use and updating and rolling out new classes is also a breeze. The customer service team is fantastic and very responsive, they even helped set up our account to match our website perfectly.
Cons
One feature I'd love to see added is a way to track and monitor student skills within the software. However even without that, MainStreet Sites has been by far the best software we've used to manage our swim school. We explored several options before deciding to go with them and after using the platform, we've found it's the perfect fit for our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8