Total 6 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

H

Hayley

Education Management, 51-100 employees

More than a year

5.0
June 2024

The ideal partner for your business

Pros

Their customer service is outstanding. Whenever we need help, they're always there for us and if an easy solution isn't available, they work closely with us to find one. The product itself is fantastic, user-friendly and very easy to use!

Cons

Although MainStreet Sites wasn't originally designed with our specific business model in mind but the platform offered so many versatile options that we were able to work closely with their team to tailor the system to our needs. Together, we adapted their framework to perfectly align with our operations, and the result has been a seamless and highly effective partnership.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tracie

Education Management, 1-10 employees

More than a year

5.0
May 2024

I really love mainstreet!

Pros

I love MainStreet Sites because it's so user-friendly. I can create everything I need and I always receive great support when I need it. The platform looks great, is easy to navigate and my favorite new feature is being able to customize emails and automate them. It's really streamlined my management process, and I'm so grateful for all the services they offer.

Cons

While it took a bit of time to get fully acquainted with the platform, once I understood how everything worked, it became the ideal solution for our business. The learning curve was totally worth it, and I now feel confident using it to its full potential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michelle

Music, 1-10 employees

More than a year

5.0
June 2023

Backbone and powerhouse of my small business

Pros

MainStreet Sites provides a fully customizable website and back office for my small business. They're always updating and improving their features to make things easier to use, and their customer service is exceptional.

Cons

Honestly, I can't think of a single thing I dislike about MainStreet Sites. It's been an incredibly positive experience all around.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J

Jessica

Glass, Ceramics & Concrete, 11-50 employees

More than a year

5.0
April 2022

Really helpful

Pros

The product was very easy to use and has been incredibly helpful for our company.

Cons

There really isn't much I could point to as a negative aspect of this product. It does everything we need and more and the overall experience has been overwhelmingly positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

ESS

Extra Self Storage

Warehousing, 11-50 employees

More than a year

4.0
May 2018

Extremely easy to navigate and a simple product to master

Pros

I used this at a previous job and it was an incredibly efficient product. It made our daily operations run smoothly and effortlessly.

Cons

I truly have nothing negative to say about Mainstreet sites. It's made my job so much easier and the efficiency it brings to my day-to-day work makes everything run more smoothly. Knowing that the software handles a lot of the heavy lifting has allowed me to focus on other priorities and made my job feel much more enjoyable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Matt

Not Specified, N/A employees

More than a year

5.0
May 2018

Excellent software with amazing customer support

Pros

It was very easy to integrate MainStreet sites into our business website. It's also easy for our customers to use and updating and rolling out new classes is also a breeze. The customer service team is fantastic and very responsive, they even helped set up our account to match our website perfectly.

Cons

One feature I'd love to see added is a way to track and monitor student skills within the software. However even without that, MainStreet Sites has been by far the best software we've used to manage our swim school. We explored several options before deciding to go with them and after using the platform, we've found it's the perfect fit for our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8