“MZ Stays on Top of Denials and Filing Deadlines for Our Clinic”

Pros

MZ Medical Billing has been helpful with our older unpaid claims. Their team reviews denied claims and starts the appeal process when needed. I appreciate that they pay attention to filing deadlines instead of letting claims sit for too long.

Cons

Some older claims take time to resolve, but their team follows up on them and keeps working to get things sorted out.

“MZ Team Keeps Our Telehealth Claims Moving Without Extra Work for Us”

Pros

MZ handles our telehealth billing, including coding, documentation, claim submission, and A/R follow-up. When something needs attention, their team follows up instead of leaving it for our office. It has made billing much easier for us.

Cons

It took a little time for our team to adjust to having an outside billing team involved, but the process has become much easier since then.

“MZ Gives Our Staff the Insurance Details We Need Before Each Visit”

Pros

MZ has been very helpful with insurance verification for our Oregon practice. They check coverage and plan details before appointments, which helps us collect the right amount from patients and avoid surprises later.

Cons

It takes a little time to go through all the insurance details before each visit, but having that information ahead of time makes things easier for our staff.

“We’re Very Satisfied With How MZ Handles Our Practice Billing”

Pros

Their team handles our practice billing calmly and professionally. They are easy to reach when we have questions, and we’re very satisfied with their service.

Cons

It took a little time to get comfortable with the billing workflow, but their team has made the process easier for us.

“We Needed Better Support With the Financial Side of Our Practice”

Pros

MZ Medical Billing has given us the extra support we needed with our gynecology billing in Nevada. Their team handles our billing work and helps us keep track of the financial side of the practice. They are easy to reach when we have questions and take the time to look into billing issues. Having their support has made things more manageable for our office.

Cons

It took some time for our office to get used to having an outside team involved in the billing process, but the transition has been worthwhile. Some billing issues still take time to resolve, especially when they depend on payer responses, but their team follows up and keeps us informed.

“They Gave Our Oncology Staff More Time to Focus on Patients”

Pros

MZ Medical Billing has taken a lot of billing work off our staff’s plate. They handle eligibility checks, payment posting, denial corrections, and A/R follow-up. Their team keeps up with Medicare, Medicaid, and commercial payer requirements. We have fewer claims and accounts left unresolved. Our staff now has more time to focus on patients instead of chasing billing issues.

Cons

Oncology billing still involves extra documentation and payer follow-up, so some claims naturally take more time to resolve. Their services are especially helpful for practices with complex billing needs, so smaller offices with very simple billing may not need the same level of support.

“We Finally Have Someone Following Up on Our Patient Balances”

Pros

MZ Medical Billing handles our patient billing and statement process. They follow up on balances instead of letting unpaid accounts sit. We have noticed fewer accounts being left without follow-up. Their team is easy to reach when we have questions about an account. The billing side of our Maryland chiropractic clinic is easier to keep track of now.

Cons

It took a little time for their team to understand how we handle patient accounts, but communication during that period was good. Some patient balances still require extra follow-up, especially when patients don't respond, but their team keeps working on those accounts.

“MZ Medical Billing Helped Clean Up Our Older A/R”

Pros

They worked through a backlog of unpaid and denied claims across our Kansas cardiology locations. Their team looks at why a claim was denied instead of simply resubmitting it. They follow up with payers and keep working on older accounts until there is a resolution. We have seen a noticeable improvement in our outstanding A/R. Their team is easy to reach when we have questions about a claim.

Cons

Working through older A/R takes some time, especially when claims have been sitting for a while. We understood that going in, and the team has kept us updated as they work through the accounts. There are still some claims that depend on payer response, so not everything can be resolved immediately. MZ keeps following up rather than letting those accounts sit.

“MZ Offer Reliable Help With Credentialing and Enrollment”

Pros

They handle most of the credentialing workload, which saves us a lot of time Support with initial enrollment, CAQH updates, and payer contracts is solid Reduces the back-and-forth we used to deal with when working on our own

Cons

Sometimes communication can take a bit longer during busy periods It would be helpful to get more frequent status updates without having to ask

“Reliable RCM Support That Keeps Our Billing on Track”

Pros

Handles full RCM for our pain management practice in Delaware, including coding, billing, insurance verification, and denials Helped resolve several billing issues that were affecting our workflow Team is responsive and easy to reach when something needs attention Overall has made our revenue cycle much more organized and manageable

Cons

Since they manage a lot of moving parts, sometimes a bit of coordination is needed on our side to stay aligned, but they’re always quick to clarify and keep things on track

“A Strong Billing Partner for Our Arkansas ASC”

Pros

Our billing process became much more organized after switching to MZ Medical Billing. They resolved the credentialing issues that had been slowing down reimbursements. Claims are submitted accurately, and we've seen far fewer payment delays. The team communicates well and is quick to answer questions when we need assistance. We have noticed a clear improvement in our revenue cycle and overall cash flow.

Cons

The onboarding process required us to provide a lot of documentation, but it helped them understand our workflow and avoid billing errors later. They pay close attention to claim accuracy, so some submissions may take a little longer to review, though that extra care has reduced denials for our practice.

“Exceptional Results for Our Gastroenterology Billing Needs”

Pros

Coding and documentation get done right on the first submission, which matters for a practice running a high volume of endoscopic procedures Support staff answer questions fast, even outside normal business hours First-pass approval rate has climbed noticeably since we started They understand specialty coding in a way our previous billing company never did

Cons

It took a couple of weeks upfront to hand over our full patient and payer history, though that groundwork paid off once things got moving We had to unlearn some old habits from our previous billing setup, but their team walked us through the transition without much disruption

“Old claims we thought were gone came back”

Pros

Got paid on surgical claims from almost two years ago that we'd already written off as lost Found the coding mistakes that caused the original denials and fixed them before resubmitting New claims for our gynecology clinic are getting approved faster now that the coding is right the first time Actually dug through old AR instead of just focusing on new claims

Cons

Going through two years of old claims took a few weeks, so don't expect instant results if you've got a big backlog They ask for a lot of old documentation upfront, which meant some digging through our own files before they could get moving

“Cut our denial rate in half”

Pros

Sleep apnea appliance claim denials dropped from close to a third down to almost nothing Payments come in noticeably faster than before Billing staff explains what changed instead of just sending reports nobody reads Our practice manager finally has time for other work instead of chasing claims all day Caught modifier and diagnosis code errors our old biller never flagged

Cons

Takes a few weeks at the start to get all your old claims reviewed and cleaned up, so patience helps early on They ask a lot of documentation questions upfront, which took some getting used to but ended up making the claims stronger

“Support Team Catches Issues Before We Do”

Pros

Someone actually picks up or responds no matter what time an issue comes up, not just during office hours Our coding problems specific to radiology got sorted out instead of getting the same generic fixes Claims stopped piling up since someone's tracking them the whole way through, not just at submission Old AR we'd stopped chasing got worked back down instead of sitting there as dead money

Cons

It took a bit of back and forth early on getting our account manager fully caught up on how our practice runs, but once that happened everything moved a lot smoother than before

“Claims Go Out Clean Now, No Delays”

Pros

Claims go out clean the first time instead of bouncing back for small errors Payments land faster since submission stopped getting held up Way fewer rejections tied to missing information or timing issues Documentation problems that used to delay claims got sorted out early in the process

Cons

The switch took a little time upfront since they had to review our whole submission process before things started running clean, but it was worth the short wait to stop losing money on rejected claims

“A Positive Change for Our Kentucky Chiropractic Practice”

Pros

Handles patient eligibility verification, charge entry, coding review, and claim submissions. Helped fix billing issues that were causing delays in our office. Reduced the amount of billing work our staff had to deal with. Easy to communicate with when questions come up. Helped improve the overall billing process for our chiropractic practice.

Cons

It took some time at the beginning to transition our billing process and share the necessary information with their team.

“MZ Medical Billing Helped Our Illinois Anesthesia Group”

Pros

MZ Medical Billing helped our anesthesia practice in Illinois fix several problems with time-unit coding, modifier errors, and denied claims that had been slowing down payments for months. Their claim follow-up process was much better than what we dealt with before, and our front desk stopped getting buried with billing calls.

Cons

It took a little time in the beginning to move our old accounts and pending claims over to their system, but once everything was organized, the process became much easier for our office.

“How MZ Medical Billing Helped Our Mental Health Clinic in GA”

Pros

MZ Medical Billing helped our mental health clinic in Georgia clean up several billing problems we were dealing with, especially unpaid claims and insurance follow-ups. Their team stayed in contact with us, answered questions quickly, and handled authorizations and claim tracking better than our previous billing company. As a practice manager, I also appreciated how organized their reporting was each month.

Cons

The onboarding process took a little time in the beginning because they reviewed a lot of old billing details from our practice, but it helped catch issues we had missed before.

“Colorado Cardiology Clinic Shares Experience With MZ Billing Help”

Pros

MZ Medical Billing has helped our cardiology clinic in Colorado get control of old claim and payment issues that were slowing things down. Their staff understands cardiology billing, follows up consistently, and keeps us updated instead of leaving us guessing. Communication with their team has been straightforward, which has helped our front desk and billing staff a lot.

Cons

We had a few delays during the first couple of weeks while accounts were being reviewed and organized, but things improved once the process was set up.