MZ Medical Billing

MZ Medical Billing Reviews

Claimed

Claimed

Total 21 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Anna Siba

Pine Harbor Behavioral Wellness Center, 11-50 employees

More than a year

5.0
May 2026

How MZ Medical Billing Helped Our Mental Health Clinic in GA

Pros

MZ Medical Billing helped our mental health clinic in Georgia clean up several billing problems we were dealing with, especially unpaid claims and insurance follow-ups. Their team stayed in contact with us, answered questions quickly, and handled authorizations and claim tracking better than our previous billing company. As a practice manager, I also appreciated how organized their reporting was each month.

Cons

The onboarding process took a little time in the beginning because they reviewed a lot of old billing details from our practice, but it helped catch issues we had missed before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CA

Chloe Abele

Colorado Peak Cardiac Care Center, 11-50 employees

More than a year

5.0
May 2026

Colorado Cardiology Clinic Shares Experience With MZ Billing Help

Pros

MZ Medical Billing has helped our cardiology clinic in Colorado get control of old claim and payment issues that were slowing things down. Their staff understands cardiology billing, follows up consistently, and keeps us updated instead of leaving us guessing. Communication with their team has been straightforward, which has helped our front desk and billing staff a lot.

Cons

We had a few delays during the first couple of weeks while accounts were being reviewed and organized, but things improved once the process was set up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HD

Hara Devier

Silver Crest Neurology Associates, 11-50 employees

More than a year

5.0
May 2026

Positive Experience With MZ Medical Billing in Nevada

Pros

The MZ Medical Billing team has strong knowledge of neurology billing and keeps up with claims very well. They answer questions fast and stay professional during every step. Our payments and account follow-ups have improved since working with them.

Cons

There was a short adjustment period in the beginning while transferring our billing process, but their team stayed available and helped sort things out quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Marvie Cadiang

Mental Solution, 11-50 employees

Less than 6 months

5.0
May 2026

Fixed Our Mental Health Billing Issues with MZ Medical Billing

Pros

Fewer claim rejections and payment delays Clear handling of psychiatric and substance use billing Less workload on front office staff Better day-to-day workflow in the practice Improved overall billing management

Cons

Initial transition took some adjustment with a new billing team

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WD

William Daniel

Neuro Care Clinic, 51-100 employees

More than a year

5.0
April 2026

Neurology Billing Finally Under Control with MZ Medical Billing

Pros

Their neurology billing knowledge shows, they catch details we used to miss Payments are coming in more consistently compared to before Communication is clear, and they actually follow up instead of going quiet Took a lot of pressure off our in-house staff

Cons

It took a little time at the start to get everything aligned with our workflow You still need to stay involved on some cases, which isn’t a bad thing Not the cheapest option, but the results make it worth considering

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Mikka Muertio

Cedar Ridge Family Health Center, 51-100 employees

Less than a year

5.0
April 2026

Prior Auth Delays Improved After Working with MZ Billing

Pros

Took over prior auth work quickly Faster approval turnaround Less back-and-forth with insurance Staff has more time for patients Keeps requests moving without follow-ups from us

Cons

Took a little time at the start to hand things off Had to adjust to a new workflow at first Needed to share detailed info upfront for best results

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TM

Terry Mcorwin

United Healthcare Practice, 101-500 employees

More than a year

5.0
April 2026

Turning Denied Claims into Payments with MZ Medical Billing

Pros

Recovered payments from denied and underpaid claims we had set aside Careful review of each case with strong follow-up on appeals Clear updates and easy-to-understand communication Noticeable improvement in overall collections from disputed claims

Cons

The process takes some time since they review cases in detail They may ask for additional documents to strengthen appeals Results can vary depending on the complexity of each claim

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BJ

Berry James

West Valley Health Group, 51-100 employees

More than a year

5.0
April 2026

Helped Bring Better Structure to Our Practice

Pros

Helped fix gaps in our practice management process. Billing workflow is now clearer and easier to handle. We are collecting more payments than before. They keep track of tasks without constant follow-ups. Reduced workload for our in-house staff.

Cons

Took some time to get used to their working style. Early communication needed a bit of back and forth. Progress was steady but not very fast at the start.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LS

Lester Santos

Sunrise Health Practice, 51-100 employees

More than a year

5.0
March 2026

Better Patient Billing Support for Our Office

Pros

Patient statements are sent on time Balances are tracked clearly, so patients understand what they owe Follow-ups helped us get payments faster Front desk has fewer billing questions to handle Team replies when we reach out

Cons

Took a bit of time for our staff to get used to the new workflow Some updates come in steps, which means small follow-ups are needed from time to time

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Janey Suwa

Riverbend Medical Group, 51-100 employees

Less than 6 months

5.0
March 2026

A Helpful Virtual Assistance Service for Busy Medical Offices

Pros

Their virtual assistants handle daily tasks well and help reduce the workload on our in-house team Communication is quick, and it’s easy to get updates when needed Tasks like scheduling, follow-ups, and data entry are managed in an organized way The team is easy to work with and understands instructions without much back-and-forth It helps save time, so we can focus more on patient care and other priorities

Cons

In starting, it took a little time to get familiar with how their team works Some tasks may need clear instructions in the beginning to avoid small errors Time zone differences can sometimes cause slight delays, but they still respond as soon as possible

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VS

Vanes Sporita

North Valley Family Clinic, 51-100 employees

Less than a year

5.0
March 2026

Insurance Checks Are Always Done on Time

Pros

Insurance coverage and benefits are checked before patient appointments. Helps reduce back-and-forth calls with insurance companies. Makes daily work easier for our front desk staff. Their team replies quickly when we ask for updates or help.

Cons

Sometimes we have to wait a little when there are many verifications in the queue, but the updates still come through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AJ

Antonio Jack

Green Valley Medical Associates, 51-100 employees

Less than 6 months

5.0
March 2026

Helpful Audit for Our Clinic

Pros

The audit gave us a clearer view of our billing workflow. They found a few mistakes in our claims that we had missed. Their notes made it easier for our team to fix those issues.

Cons

The review took some time since we had to share billing records. We had to adjust a few steps in our billing routine after the audit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FT

Ferrer Tony

Good Health Care, 11-50 employees

Less than a year

5.0
February 2026

Positive Experience With MZ Medical Billing

Pros

Payments are posted quickly and correctly, which keeps our accounts clean and up to date. We’ve had fewer posting errors compared to when we handled it in-house. The reports are clear and make it easy to track what’s been paid and what’s still pending. It’s taken a lot of daily workload off our front office team.

Cons

It took a little time at the beginning to get everything aligned with our system, but once it was set up, it ran smoothly. You still need to review reports on your end, which is normal, but it does require some oversight. Communication is steady, though during busier periods responses can take a bit longer nothing major, just something to keep in mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD

Carlos Darusa

Green Valley Family Medical Clinic, 11-50 employees

Less than 6 months

5.0
February 2026

Finally Got Our Denials Under Control with MZ Medical Billing

Pros

Denied claims were handled quickly and properly We’ve seen fewer denials and steadier payments Saves our team a lot of time and stress They keep us updated and are easy to reach

Cons

It took a short time in the beginning to get everything aligned You still need to share complete information from your side for the best results

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Santos Maica

Summit Care, 11-50 employees

Less than a year

5.0
February 2026

Dependable Patient Billing Services with Clear Communication and Strong Follow-Up

Pros

The team handles patient statements, payment follow-ups, and account inquiries with strong organization and accuracy. Clear communication with both our office and patients, which has reduced confusion and billing disputes. 24/7 availability has been a major advantage. We receive timely responses whenever issues arise. Payments are tracked properly, and reporting is easy to review. Their staff is professional, courteous, and well-informed about compliance and billing standards.

Cons

The onboarding process required detailed documentation upfront, but it ultimately helped streamline the workflow. They follow structured billing protocols, which may require minor internal adjustments at the beginning, though it improves consistency over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL

Elyssa Lallen

Horizon Care Solutions, 11-50 employees

Less than a year

5.0
February 2026

Great Support for My RCM Project

Pros

Claims and follow-ups are handled consistently, which helps keep payments on track Denials are reviewed carefully and addressed without unnecessary delays Clear reporting makes it easy to understand where accounts stand Communication is steady, and the team is easy to reach when questions come up

Cons

The initial setup took some time to align workflows and expectations, but things improved once everything was in place Detailed reporting can feel overwhelming at first, though it becomes helpful once you get used to the format

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NM

Nitaa Moree

Clear Path, 11-50 employees

Less than a year

5.0
January 2026

Reliable Billing Partner for Our Practice

Pros

Quick and responsive support when questions or issues come up Claims and follow-ups are handled consistently Helps reduce payment delays and improve cash flow Easy communication without repeated back-and-forth Takes pressure off in-house staff and daily billing tasks

Cons

Setup takes some time while workflows are reviewed Works best when practice goals are clearly shared upfront May feel like more support than very small practices need

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mari

My Defi Pet, 11-50 employees

Less than a year

5.0
January 2026

Billing Finally Feels Organized and Stress-Free

Pros

Team quickly took control and organized the billing process. Claims were handled accurately from the start. Clear and consistent communication throughout. Payments became steadier and more reliable. Reduced stress and daily billing headaches. Professional and dependable support.

Cons

No major issues mentioned, though response times may vary slightly during busy periods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mari

My Defi Pet, 11-50 employees

Less than a year

5.0
January 2026

Billing Finally Feels Organized and Stress-Free

Pros

Team quickly took control and organized the billing process. Claims were handled accurately from the start. Clear and consistent communication throughout. Payments became steadier and more reliable. Reduced stress and daily billing headaches. Professional and dependable support.

Cons

No major issues mentioned, though response times may vary slightly during busy periods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TD

Tim Davis

Moto Health, 11-50 employees

Less than a year

5.0
January 2026

Smooth and Reliable Revenue Cycle Support

Pros

Responsive team and easy communication Good understanding of revenue cycle workflows Consistent support throughout the project Processes were handled smoothly without delays

Cons

Initial setup took a little time More detailed reporting could be helpful for tracking progress

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PJ

Pauline Jenkins

CarePath, 11-50 employees

Less than a year

5.0
January 2026

Reliable support that made our daily billing work easier

Pros

They handled our project with care and consistency Communication felt easy and clear like a normal workday conversation Billing tasks that used to take hours were managed smoothly Follow ups were done on time which reduced stress in our routine The team understood our needs without repeating things again and again

Cons

At the beginning it took a little time to align on workflows but once settled everything ran well Response time during very busy days could be slightly slower but the quality of work stayed strong

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10