serviceRLI Corp Reviews
16 Reviews
Overall Rating
3.8
16 Reviews
Rating Distribution
5
(5)
4
(5)
3
(3)
2
(3)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Overall Rating
3.8
16 Reviews
Rating Distribution
5
(5)
4
(5)
3
(3)
2
(3)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Filters
Industry
Provider Size
Time Used
Strong Commercial Property Coverage
Strong Commercial Property Coverage
Pros
RLI Insurance Companys commercial property coverage has been strong, offering protection against various perils. Their quick response during the claims process has been a highlight.
Cons
While their coverage is comprehensive, it would be helpful if they offered additional risk assessment tools.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
J. Carter
Carter Ventures, 21-50 employees employees
Aug 14, 2023
Reassurance for Our Family
Reassurance for Our Family
Pros
RLI Insurance Companys life insurance policies have offered our family reassurance and financial security. The different policy options allowed us to choose the coverage that aligns with our needs.
Cons
We are satisfied with the service provided by RLI Insurance Company for our life insurance needs.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
D. Jackson
Jackson Family, N/A employees
Aug 07, 2023
Average Experience with Surety Bond
Average Experience with Surety Bond
Pros
RLI Insurance Companys surety bond coverage served its purpose for our project needs. The application process was straightforward, and the bond was issued promptly.
Cons
We found the terms of the bond to be less flexible compared to some other providers we considered.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
G. Brown
Brown Enterprises, 1-5 employees employees
Aug 02, 2023
Solid Support for Investment Management
Solid Support for Investment Management
Pros
RLI Insurance Companys investment management services have been instrumental in helping us manage our investments effectively. Their structured finance solutions have provided stability and consistent returns.
Cons
It would be beneficial if they offered more detailed reports and insights on investment performance.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
M. Walker
Walker Investments, 6-10 employees employees
Jul 19, 2023
Mediocre Customer Service
Mediocre Customer Service
Pros
RLI Insurance Company offers a range of insurance coverage options, but we found their customer service to be mediocre. While they were responsive, the level of assistance provided did not meet our expectations.
Cons
The pricing for their insurance plans was higher compared to other providers we considered. We were hoping for more competitive rates.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
K. Roberts
Roberts Family, N/A employees
Jul 04, 2023
Reliable Surety Bond Solutions
Reliable Surety Bond Solutions
Pros
RLI Insurance Companys surety bond solutions have provided reliability and security for our construction projects. Their expertise in this area has helped build trust with our clients.
Cons
We would appreciate more flexibility in customizing surety bond terms to align with project requirements.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
H. Kim
Kim Manufacturing, 11-20 employees employees
Jun 30, 2023
Mixed Experience with Auto Insurance
Mixed Experience with Auto Insurance
Pros
RLI Insurance Companys auto insurance coverage provided the essential protection we needed for our vehicles. The claims process for minor incidents was smooth.
Cons
We had some challenges with communication during a more complex claim, which led to delays in resolution.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
R. Williams
Williams Family, N/A employees
Jun 19, 2023
Reliable Partner for Our Business
Reliable Partner for Our Business
Pros
RLI Insurance Company has been a reliable partner for our business insurance needs. Their comprehensive coverage options have helped us navigate unexpected challenges and minimize financial risks.
Cons
While their insurance plans offer great value, the pricing can be on the higher side for certain coverage options.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
S. Patel
Patel Manufacturing, 11-20 employees employees
Jun 01, 2023
Great Support for Technology Sector
Great Support for Technology Sector
Pros
RLI Insurance Company offers solid support for the technology sector with coverage that addresses our specific industry risks. Their customer service team is responsive and knowledgeable.
Cons
Weve had a positive experience overall and havent encountered any significant drawbacks.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
P. Martinez
Martinez Tech, 6-10 employees employees
May 11, 2023
Decent Coverage for Professional Liability
Decent Coverage for Professional Liability
Pros
RLI Insurance Companys professional liability coverage has been decent, providing us with protection against potential legal claims. Their plans helped us meet industry requirements.
Cons
We would appreciate more personalized advice on risk management strategies tailored to our consulting business.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
L. Adams
Adams Consultants, 6-10 employees employees
Apr 29, 2023
Peace of Mind for Our Home
Peace of Mind for Our Home
Pros
RLI Insurance Companys home warranty plans have provided us with peace of mind knowing that our home systems and appliances are covered. The 24/7 customer support has been helpful whenever we had questions or needed assistance.
Cons
We have been satisfied with the service and coverage provided by RLI Insurance Company for our home warranty needs.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
L. Hernandez
Hernandez Family, N/A employees
Apr 17, 2023
Limited Coverage for Technology Sector
Limited Coverage for Technology Sector
Pros
RLI Insurance Company offers a variety of insurance solutions, but we were disappointed by the limited coverage options available for the technology sector. Some of the risks unique to our industry were not adequately addressed by their plans.
Cons
The claims process was more complicated than anticipated, requiring extensive documentation and time to resolve. This resulted in disruptions to our business operations.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
4
E. Anderson
Anderson Ventures, 6-10 employees employees
Mar 29, 2023
Adequate Coverage, Average Service
Adequate Coverage, Average Service
Pros
RLI Insurance Company offers adequate coverage options for personal insurance needs. Their plans have provided the basic protection we were looking for.
Cons
We found their customer service to be average, with response times varying and some issues taking longer to resolve.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
N. Patel
Patel Family, N/A employees
Mar 04, 2023
Comprehensive Coverage, Few Limitations
Comprehensive Coverage, Few Limitations
Pros
RLI Insurance Company offers comprehensive business insurance coverage with few limitations. Their plans have helped us navigate the risks associated with the construction industry effectively.
Cons
While their coverage is comprehensive, the premium rates can be a bit high for smaller businesses like ours.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
B. Lee
Lee Construction, 1-5 employees employees
Feb 21, 2023
Lack of Customization Options
Lack of Customization Options
Pros
RLI Insurance Company offers a range of insurance services, but we found the customization options to be lacking. We were unable to tailor our insurance plan to meet our specific industry needs.
Cons
The communication between their customer support team and our company was not as efficient as we had hoped, resulting in delays and confusion during the onboarding process.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
M. Johnson
Johnson Manufacturing, 11-20 employees employees
Feb 14, 2023
Exceptional Coverage and Service
Exceptional Coverage and Service
Pros
RLI Insurance Company provides exceptional coverage options that cater to a wide range of industries. Their customer service team is knowledgeable and responsive, making the entire insurance process smooth and hassle-free.
Cons
We havent encountered any significant issues with RLI Insurance Companys services so far.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
A. Thompson
Thompson Enterprises, 21-50 employees employees
Jan 09, 2023
Filters
Strong Commercial Property Coverage
Strong Commercial Property Coverage
Pros
RLI Insurance Companys commercial property coverage has been strong, offering protection against various perils. Their quick response during the claims process has been a highlight.
Cons
While their coverage is comprehensive, it would be helpful if they offered additional risk assessment tools.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
J. Carter
Carter Ventures, 21-50 employees employees
Aug 14, 2023
Reassurance for Our Family
Reassurance for Our Family
Pros
RLI Insurance Companys life insurance policies have offered our family reassurance and financial security. The different policy options allowed us to choose the coverage that aligns with our needs.
Cons
We are satisfied with the service provided by RLI Insurance Company for our life insurance needs.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
D. Jackson
Jackson Family, N/A employees
Aug 07, 2023
Average Experience with Surety Bond
Average Experience with Surety Bond
Pros
RLI Insurance Companys surety bond coverage served its purpose for our project needs. The application process was straightforward, and the bond was issued promptly.
Cons
We found the terms of the bond to be less flexible compared to some other providers we considered.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
G. Brown
Brown Enterprises, 1-5 employees employees
Aug 02, 2023
Solid Support for Investment Management
Solid Support for Investment Management
Pros
RLI Insurance Companys investment management services have been instrumental in helping us manage our investments effectively. Their structured finance solutions have provided stability and consistent returns.
Cons
It would be beneficial if they offered more detailed reports and insights on investment performance.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
M. Walker
Walker Investments, 6-10 employees employees
Jul 19, 2023
Mediocre Customer Service
Mediocre Customer Service
Pros
RLI Insurance Company offers a range of insurance coverage options, but we found their customer service to be mediocre. While they were responsive, the level of assistance provided did not meet our expectations.
Cons
The pricing for their insurance plans was higher compared to other providers we considered. We were hoping for more competitive rates.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
K. Roberts
Roberts Family, N/A employees
Jul 04, 2023
Reliable Surety Bond Solutions
Reliable Surety Bond Solutions
Pros
RLI Insurance Companys surety bond solutions have provided reliability and security for our construction projects. Their expertise in this area has helped build trust with our clients.
Cons
We would appreciate more flexibility in customizing surety bond terms to align with project requirements.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
H. Kim
Kim Manufacturing, 11-20 employees employees
Jun 30, 2023
Mixed Experience with Auto Insurance
Mixed Experience with Auto Insurance
Pros
RLI Insurance Companys auto insurance coverage provided the essential protection we needed for our vehicles. The claims process for minor incidents was smooth.
Cons
We had some challenges with communication during a more complex claim, which led to delays in resolution.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
R. Williams
Williams Family, N/A employees
Jun 19, 2023
Reliable Partner for Our Business
Reliable Partner for Our Business
Pros
RLI Insurance Company has been a reliable partner for our business insurance needs. Their comprehensive coverage options have helped us navigate unexpected challenges and minimize financial risks.
Cons
While their insurance plans offer great value, the pricing can be on the higher side for certain coverage options.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
S. Patel
Patel Manufacturing, 11-20 employees employees
Jun 01, 2023
Great Support for Technology Sector
Great Support for Technology Sector
Pros
RLI Insurance Company offers solid support for the technology sector with coverage that addresses our specific industry risks. Their customer service team is responsive and knowledgeable.
Cons
Weve had a positive experience overall and havent encountered any significant drawbacks.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
P. Martinez
Martinez Tech, 6-10 employees employees
May 11, 2023
Decent Coverage for Professional Liability
Decent Coverage for Professional Liability
Pros
RLI Insurance Companys professional liability coverage has been decent, providing us with protection against potential legal claims. Their plans helped us meet industry requirements.
Cons
We would appreciate more personalized advice on risk management strategies tailored to our consulting business.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
L. Adams
Adams Consultants, 6-10 employees employees
Apr 29, 2023
Peace of Mind for Our Home
Peace of Mind for Our Home
Pros
RLI Insurance Companys home warranty plans have provided us with peace of mind knowing that our home systems and appliances are covered. The 24/7 customer support has been helpful whenever we had questions or needed assistance.
Cons
We have been satisfied with the service and coverage provided by RLI Insurance Company for our home warranty needs.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
L. Hernandez
Hernandez Family, N/A employees
Apr 17, 2023
Limited Coverage for Technology Sector
Limited Coverage for Technology Sector
Pros
RLI Insurance Company offers a variety of insurance solutions, but we were disappointed by the limited coverage options available for the technology sector. Some of the risks unique to our industry were not adequately addressed by their plans.
Cons
The claims process was more complicated than anticipated, requiring extensive documentation and time to resolve. This resulted in disruptions to our business operations.
Ease of use
4
Value for money
4
Customer Support
6
Functionality
4
E. Anderson
Anderson Ventures, 6-10 employees employees
Mar 29, 2023
Adequate Coverage, Average Service
Adequate Coverage, Average Service
Pros
RLI Insurance Company offers adequate coverage options for personal insurance needs. Their plans have provided the basic protection we were looking for.
Cons
We found their customer service to be average, with response times varying and some issues taking longer to resolve.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
N. Patel
Patel Family, N/A employees
Mar 04, 2023
Comprehensive Coverage, Few Limitations
Comprehensive Coverage, Few Limitations
Pros
RLI Insurance Company offers comprehensive business insurance coverage with few limitations. Their plans have helped us navigate the risks associated with the construction industry effectively.
Cons
While their coverage is comprehensive, the premium rates can be a bit high for smaller businesses like ours.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
B. Lee
Lee Construction, 1-5 employees employees
Feb 21, 2023
Lack of Customization Options
Lack of Customization Options
Pros
RLI Insurance Company offers a range of insurance services, but we found the customization options to be lacking. We were unable to tailor our insurance plan to meet our specific industry needs.
Cons
The communication between their customer support team and our company was not as efficient as we had hoped, resulting in delays and confusion during the onboarding process.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
M. Johnson
Johnson Manufacturing, 11-20 employees employees
Feb 14, 2023
Exceptional Coverage and Service
Exceptional Coverage and Service
Pros
RLI Insurance Company provides exceptional coverage options that cater to a wide range of industries. Their customer service team is knowledgeable and responsive, making the entire insurance process smooth and hassle-free.
Cons
We havent encountered any significant issues with RLI Insurance Companys services so far.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
A. Thompson
Thompson Enterprises, 21-50 employees employees
Jan 09, 2023