Total 3 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

33%

3

Stars

0%

2

Stars

33%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S

Scott

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
August 2021

Great multi-device sync

Pros

I really love how it syncs seamlessly across multiple computers, everything stays perfectly updated, making it so much easier to work from anywhere.

Cons

The platform's performance really depends on the WiFi signal strength where it's being used.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Spencer

Financial Services, 1-10 employees

Less than 6 months

5.0
December 2020

Perfect for churches

Pros

This software is perfect for churches! It makes preparing worship slides, teaching materials, and updates so much easier. The ease of use, along with its font and format options, really make it shine.

Cons

Sometimes the app has trouble connecting my presentation when downloading content, but overall, it's still a great resource.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Law Practice, 1-10 employees

More than a year

2.0
January 2019

Good features but terrible customer support

Pros

This platform is packed with functionality and a ton of capabilities. The workflows are great, but you'll need to figure out where to input the data for everything to work smoothly. One of the standout features is the "Report on Title" function in the Conveyancing module. It's definitely one of the best parts.

Cons

Customer support is pretty terrible. You often have to wait days or even weeks for an issue to be resolved, and when it is, the job usually isn't done properly. They also don't communicate internally, which only makes things worse. Every time you want to customize the software to better suit your firm's needs, it costs a fortune and you start questioning what you're really paying for with the support. You also have to manually update your forms, which is a hassle. While the software claims to be suitable for firms of all sizes, unless you're a large firm with a big budget and an IT department to handle updates, I'd stay away from it. The accounts package is also overly complicated, especially when compared to modern software like Xero.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

2

Functionality

5