Legal Services, 1-10 employees
More than a year
“Perfect tool”
Pros
I mostly practice consumer bankruptcy which is usually flat fee work, so I needed something affordable but still good at practice management. This is perfect for that.
Cons
There is not anything that I count as a con for now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 1-10 employees
Less than 6 months
“Great features and performance”
Pros
Well I like the features, the price and the helpful support.
Cons
I think it would be helpful to have some video support for various tasks and other self help features, so I would not need to call support as often.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Law Practice, 1-10 employees
More than a year
“A must-have for my profession”
Pros
It is very user-friendly and the support is excellent as they are available whenever I need it.
Cons
Nothing I can think of. If anything needs to be fixed or adjusted, support is always quick to get it done.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 1-10 employees
More than a year
“It is like my remote office”
Pros
Not only is it easy to use but with it it is simple to upload documents and I find it perfect for timekeeping too.
Cons
There is no accounting integration with QuickBooks which to me is a major a flaw.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Law Practice, 1-10 employees
More than a year
“User-friendly and valuable”
Pros
The portal is easy to use. Also it is web-based, automatically organized by case and is inexpensive which makes it our top choice.
Cons
As per us there is nothing to improve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 1-10 employees
Less than 6 months
“Incredible value for the price”
Pros
There are so many things that make it better than others but things that stand out to me are its low price and how easy it is to use.
Cons
Changing emails was an issue for me. I could not change the email so I had to use a personal one for this account. Also I wish it integrated with my iCal and other apps, like AltLegal which I use for trademark docketing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“Works well”
Pros
It is really easy to use and the checklist is great for as it allows me to ensure all documents are uploaded correctly.
Cons
I have got nothing negative to say about it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
