Total 30 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SP

Sahil P.

Small-Business, 11-50 employees

4.0
January 2026

Easy ai-driven document automation

Pros

As a lawyer who isn't technical, I genuinely find it extremely easy to use. The new AI-driven tools take over much of the documentation work and in my experience, they adhere to the rules with nearly consistent accuracy.

Cons

That being said, the dashboard doesn't give a full, detailed look across all the app's features. I can handle building logic okay but connecting it with other systems is tricky. More built-in reporting options would be really useful so I wouldn't have to export or merge data elsewhere to get the reports I need.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

GB

Gerald B.

Health, Wellness and Fitness, N/A employees

5.0
June 2023

Simple tailored document creation

Pros

Creating and maintaining tailored documents for my clients feels simple with this tool. It was clearly designed around our specific requirements which gives me real peace of mind when managing important files.

Cons

When it comes to database and Excel connections, I've been a little let down, they're complicated and the integration doesn't fully meet my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DMM

Dr. Martin M.

Small-Business, 11-50 employees

5.0
June 2022

Logical and simple legal tech

Pros

Using the platform for nearly two years as a LegalTech solution, I've found the decision-tree structure both logical and convenient while still being strong enough to manage complex legal scenarios. The dedicated customer success manager I work with has been exceptional and I genuinely appreciate the regular updates that continue to expand the platform's capabilities.

Cons

At first, I found the Excel and database integrations clunky and slow which was frustrating. Still, the team recognized the problem, worked on it and eventually implemented a great solution that really improved my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

5.0
March 2022

Extremely easy-to-use platform

Pros

the system is extremely easy to use. Once I understood the basics, I was able to quickly build different tools I had in mind without feeling overwhelmed.

Cons

I haven't stumbled on anything I dislike yet, mainly because I haven't had the chance to dive into the tool as much as I'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

4.0
March 2022

Rapid prototype and tool building

Pros

Even with minimal training, I was able to put together functional prototype tools at impressive speed. It allowed me, as a subject matter expert, to create practical solutions on my own. When I explored more advanced features, I could build much more powerful applications and the visual editor kept everything clear and structured. I've also noticed improvements in debugging and testing features.

Cons

document automation is pretty basic, it doesn't come close to what specialized platforms offer. I also wish the tools were more flexible in how they look and feel. There's no support for data visualization either which I noticed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

ST

Shawn T.

Enterprise, 500+ employees

5.0
March 2022

highly convenient no-code platform

Pros

the platform felt highly convenient and we managed to build an app without any coding background. Our coordinator, Pin, was consistently responsive and supportive whenever we needed guidance.

Cons

I don't really have anything to compare it to, so for me, this tool works perfectly fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MV

Matthieu v.

Mid-Market, 500+ employees

5.0
March 2022

Versatile workflow automation tool

Pros

This tool feels incredibly versatile in my work. I can automate full workflows, generate documents, send them for review and even compile management reports without writing code. The user-friendly design and convenient WYSIWYG editor make the building process smooth and the onboarding sessions from the support team have been very helpful while I assemble modules.

Cons

nothing has bothered me so far. Whenever a feature doesn't work exactly as I expected, the team fixes it fast, so I always feel supported.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IR

Ivana R.

Small-Business, 11-50 employees

5.0
March 2022

Accessible logic with minimal coding

Pros

In my experience, the platform operates on feasible logic with only basic programming formulas required making it accessible even for those of us with limited technical knowledge.

Cons

can't think of any drawbacks at the moment. For me everything has been smooth so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
March 2022

Outstanding guidance and support

Pros

The teammates supporting me through this tool have been outstanding, guiding me through technical approaches and sharing thoughtful feedback on our early ideas and strategies.

Cons

I honestly can't think of anything I disliked, overall my experience has been very smooth and genuinely enjoyable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
March 2022

Simplifies complex data management

Pros

Handling complex data projects has become much simpler for me thanks to the structured and approachable way this tool manages information.

Cons

So far everything has been going very well and is meeting my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DOC

Dr. Ozgur C.

Enterprise, 500+ employees

5.0
March 2022

simple and uncluttered interface

Pros

What stands out most to me is the convenient and uncluttered interface. The layout feels carefully designed and I don't need to be particularly tech-savvy to understand how everything fits together.

Cons

I'd like to see additional visual features added, like the ability to highlight sentences, customize colors and other styling options to make the interface more expressive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FS

Frances S.

Small-Business, 11-50 employees

5.0
March 2022

Flexible end-to-end automation

Pros

As someone technical who works closely with non-technical colleagues, I find the platform remarkably flexible. It allows me to connect emails, templated documents, downloads, databases and reporting tools into true end-to-end automation. My non-technical teammates grasp it quickly which makes implementation far smoother. I've also been extremely impressed by how responsive and genuinely supportive the product team has been throughout my experience.

Cons

We're currently waiting on a HubSpot integration to be prioritized and added to the roadmap but honestly it's not preventing us from doing what we need, it's more of a nice-to-have than a critical blocker for our day-to-day functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DW

Dania W.

Small-Business, 11-50 employees

5.0
March 2022

Responsive and practical support

Pros

The support team has consistently impressed me with quick responses and practical advice on adapting the software to fit my specific business needs.

Cons

it's not very convenient, I had to spend a lot of time getting into it and really dig deep at the beginning to become comfortable and use it effectively.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
March 2022

Easy navigation with comprehensive features

Pros

Overall, I find the interface easy to navigate, the feature set comprehensive and the support team consistently excellent in assisting me whenever questions arise.

Cons

i haven't run into any issues that couldn't be sorted out by the team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
March 2022

User-friendly platform

Pros

As a lawyer who isn't very tech-savvy, I find the tool refreshingly simple to use, both its frontend and backend are convenient and user-friendly. I also appreciate that the development team is highly involved and has a positive, collaborative attitude toward their work.

Cons

Honestly, I have nothing negative to report so far, every issue I've raised has been resolved by the tool's team quickly and within a short timeframe.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
October 2021

Clear and organized workflow builder

Pros

the workflow and logic builder in this tool is organized in a clear way that keeps things readable, makes branching logic feasible to set up and offers a lot of configuration options. I also noticed that when an expression is needed to extend workflow behavior, the expression format feels familiar to anyone who's used spreadsheets, I've seen similar patterns in business tools such as Excel which made picking it up easier.

Cons

When I first started using it, I had to come in with a pretty clear picture of how the workflow should be structured. I discovered that if all the possible paths or end points hadn't been mapped out ahead of time, going back later to insert new branches could be a bit of a challenge. After spending some time with the tool though, working that way felt natural.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SS

Stefan S.

Mid-Market, 500+ employees

5.0
September 2021

Gentle learning curve with ux

Pros

learning curve for this tool was really gentle, so my team needed minimal training and I can see it enabling us to bring great ideas to life thanks to its well-designed UX.

Cons

I've noticed it already offers numerous database integrations, yet I still wish it supported every available database out there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CD

Christian D.

Small-Business, 11-50 employees

5.0
August 2021

Structured and extensible design

Pros

I like structure, design, extensibility

Cons

To get the most out, I had to invest some time

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
August 2021

simple layout and clean visuals

Pros

Personally, what I appreciate most about this tool is its convenient layout and clean visuals. It's feasible to follow and you don't have to be a developer to grasp what's going on really.

Cons

What frustrates me is the manner in which new features are rolled out, because casual users like myself don't have access to visible changelogs to follow what's changed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

5.0
August 2021

Comprehensive legal-tech automation

Pros

Over time, this platform has become my go-to comprehensive legal-tech solution for automating legal operations and services. The distinct user experience makes it far simpler for me to navigate than most other software I've tried.

Cons

Unfortunately, I can't connect it with other SaaS tools I use especially Airtable, Notion, Typeform, Teams, or Slackwhich makes it hard to plug into my existing workflows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9