Mid-Market, 51-100 employees
“all patent needs in one spot”
Pros
my favorite part is how everything I need is all in one spot. Filing patents usually feels like a lot but this makes it simple even when I am handling multiple cases at the same time. No stress, no chaos.
Cons
Ran into a few glitches here and there but customer support was super quick to jump in and fix things.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Mid-Market, 11-50 employees
“tool that grew my firm”
Pros
This tool has seriously aligned my whole patent filing process. I am able to serve my clients faster and more efficiently and honestly, it's helped grow my business.
Cons
Sometimes the interface feels like.. a lot. So many options that it can get a little overwhelming.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
8
Functionality
8
Mid-Market, 51-100 employees
“Drafting? Game Changer.”
Pros
The drafting feature is a total game changer. It keeps my workflow smooth and helps me stay consistent across different applications. I never worry about missing tiny but important details anymore which is huge for my firm's reputation.
Cons
I really wish the search had more advanced filters. I keep running into limits there.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Mid-Market, 51-100 employees
“Fast Replies... No Lag”
Pros
Being able to knock out office action responses quickly is such a win. It helps me keep up momentum and move cases forward without getting bogged down.
Cons
no cons so far though sometimes it can slow down a bit especially during busy times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8