Small Business, 11-50 employees
“simple signing that delivers”
Pros
Using the platform feels very easy and it is user friendly. It helps cut down on time, costs and paper which makes a lot of bureaucratic processes much simpler. I really wish more people in Mexico were using it.
Cons
I've used it to sign several contracts and it has consistently met my expectations every time. Up till now I haven't run into any errors or anything I dislike about it. The overall user experience has been very smooth.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“better signing with identity checks”
Pros
The digital signature platform keeps getting better and now it includes identity verification along with other useful features.
Cons
I'd like to see technical support available by phone as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mid Market, 51-100 employees
“Helpful support”
Pros
One thing I've really appreciated about it is the customer service and technical support. The team is always very kind and pleasant to deal with.
Cons
I'm still not fully convinced by the interface although I feel that may just come down to my own perception.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“best value for signatures”
Pros
Compared with other options I checked this is the most affordable digital signature platform available on the market.
Cons
The only thing I'd want improved is having more payment plan options catered to smaller purchases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“powerful blockchain identity ecosystem”
Pros
It has grown into a complete ecosystem by combining blockchain with identity verification.
Cons
Needs more features added for design focused work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“handy signer directory”
Pros
A feature that really works well is the signer directory since it lets me keep a list of people I can send signature requests to whenever I need.
Cons
Up to this point I haven't run into any issues with the digital signature platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“easy document management”
Pros
Using it feels very easy and it has the key features needed to store and distribute documents efficiently.
Cons
The interface wasn't really my favorite and I think it could benefit from a redesign.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Advanced digital signatures”
Pros
The digital signature platform now comes with more advanced features which makes it even more capable and useful.
Cons
Happy with all of its features and haven't run into anything to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“useful rewards”
Pros
I really enjoyed the rewards module especially because it includes discounts and promotions from other companies.
Cons
Wish there were a monthly subscription option available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“affordable and worth it!”
Pros
One of the biggest reasons I value this software is how inexpensive it is. the low price is the most appealing part for me and what makes it stand out the most.
Cons
The only thing I would really want is for identity verification to be included at no extra cost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Best value for signatures”
Pros
Compared with other e signature tools this is priced very competitively and offers really good value.
Cons
one thing I'd want is support for additional languages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“quick document signing”
Pros
Creating a document and getting it ready for signing is very easy and takes little effort.
Cons
I'd love to see the platform offer more language options since right now it's only available in Spanish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“fast signing flow”
Pros
Setting up documents for signature takes very little time and sending them out is just as easy.
Cons
A beginner tutorial for getting started with signing would have been helpful although the information is available in the help center.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mid Market, 51-100 employees
“Flexible signature options”
Pros
Having two different signature types is a big advantage especially since most digital signature tools on the market only offer one. That extra flexibility makes the software much more useful.
Cons
Lacks the ability to edit documents and modify the content within each one directly in the platform. I'd like to have that option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“easy signing by email :)”
Pros
Very user friendly software and it lets me sign electronic documents as well as send files by email for others to sign.
Cons
Something I'd like to see is the option to choose from templates for different kinds of documents although it seems this will be included in the new update.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“outstanding value for the price”
Pros
Compared with similar tools on the market the value for money here is hard to beat.
Cons
I'd still like to have more options to customize the interface and other parts of the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“flexible user scaling”
Pros
Adding the number of users I need only costs a minimal amount which makes the pricing feel very flexible.
Cons
The only thing I'd add is more document customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“document formalization made simple”
Pros
Getting my documents properly formalized has never been this easy.
Cons
Would love to see the platform include more features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“simple to use with api access”
Pros
Starting with this software has been very easy and it's really simple to use. I also appreciate that they include API access in the Graphene Plan.
Cons
Support for annuities instead of offering only monthly payments would be appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Small Business, 11-50 employees
“reliable signatures with legal backing”
Pros
Signing documents has been the simplest experience I've had with digital signature software. The fact that its validity is supported by certification under the Official Mexican Standard (NOM-151) and reinforced through blockchain notarization gives me real peace of mind since I know the documents cannot be modified or tampered with.
Cons
The only downside I've noticed is the lack of an English version for international clients. Even so the platform is easy enough that it's still manageable to use. Adding an English option would really expand its reach and take the platform to the next level.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
