Total 30 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

97%

4

Stars

3%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV
Andreli V.

Small Business, 11-50 employees

5.0

simple signing that delivers

Pros

Using the platform feels very easy and it is user friendly. It helps cut down on time, costs and paper which makes a lot of bureaucratic processes much simpler. I really wish more people in Mexico were using it.

Cons

I've used it to sign several contracts and it has consistently met my expectations every time. Up till now I haven't run into any errors or anything I dislike about it. The overall user experience has been very smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LV
Linda V.

Mid Market, 51-100 employees

5.0

better signing with identity checks

Pros

The digital signature platform keeps getting better and now it includes identity verification along with other useful features.

Cons

I'd like to see technical support available by phone as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MC
Mariana C.

Mid Market, 51-100 employees

5.0

Helpful support

Pros

One thing I've really appreciated about it is the customer service and technical support. The team is always very kind and pleasant to deal with.

Cons

I'm still not fully convinced by the interface although I feel that may just come down to my own perception.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PE
Patricia E.

Mid Market, 51-100 employees

5.0

best value for signatures

Pros

Compared with other options I checked this is the most affordable digital signature platform available on the market.

Cons

The only thing I'd want improved is having more payment plan options catered to smaller purchases.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA
Ernesto A.

Mid Market, 51-100 employees

5.0

powerful blockchain identity ecosystem

Pros

It has grown into a complete ecosystem by combining blockchain with identity verification.

Cons

Needs more features added for design focused work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG
Martin G.

Mid Market, 51-100 employees

5.0

handy signer directory

Pros

A feature that really works well is the signer directory since it lets me keep a list of people I can send signature requests to whenever I need.

Cons

Up to this point I haven't run into any issues with the digital signature platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV
Alfredo V.

Mid Market, 51-100 employees

5.0

easy document management

Pros

Using it feels very easy and it has the key features needed to store and distribute documents efficiently.

Cons

The interface wasn't really my favorite and I think it could benefit from a redesign.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH
Alexandra H.

Mid Market, 51-100 employees

5.0

Advanced digital signatures

Pros

The digital signature platform now comes with more advanced features which makes it even more capable and useful.

Cons

Happy with all of its features and haven't run into anything to dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

useful rewards

Pros

I really enjoyed the rewards module especially because it includes discounts and promotions from other companies.

Cons

Wish there were a monthly subscription option available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

affordable and worth it!

Pros

One of the biggest reasons I value this software is how inexpensive it is. the low price is the most appealing part for me and what makes it stand out the most.

Cons

The only thing I would really want is for identity verification to be included at no extra cost.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

Best value for signatures

Pros

Compared with other e signature tools this is priced very competitively and offers really good value.

Cons

one thing I'd want is support for additional languages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

quick document signing

Pros

Creating a document and getting it ready for signing is very easy and takes little effort.

Cons

I'd love to see the platform offer more language options since right now it's only available in Spanish.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

fast signing flow

Pros

Setting up documents for signature takes very little time and sending them out is just as easy.

Cons

A beginner tutorial for getting started with signing would have been helpful although the information is available in the help center.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

Flexible signature options

Pros

Having two different signature types is a big advantage especially since most digital signature tools on the market only offer one. That extra flexibility makes the software much more useful.

Cons

Lacks the ability to edit documents and modify the content within each one directly in the platform. I'd like to have that option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP
Alicia P.

Mid Market, 51-100 employees

5.0

easy signing by email :)

Pros

Very user friendly software and it lets me sign electronic documents as well as send files by email for others to sign.

Cons

Something I'd like to see is the option to choose from templates for different kinds of documents although it seems this will be included in the new update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HR
Humberto R.

Mid Market, 51-100 employees

5.0

outstanding value for the price

Pros

Compared with similar tools on the market the value for money here is hard to beat.

Cons

I'd still like to have more options to customize the interface and other parts of the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FZ
Fernando Z.

Mid Market, 51-100 employees

5.0

flexible user scaling

Pros

Adding the number of users I need only costs a minimal amount which makes the pricing feel very flexible.

Cons

The only thing I'd add is more document customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG
Ariel G.

Mid Market, 51-100 employees

5.0

document formalization made simple

Pros

Getting my documents properly formalized has never been this easy.

Cons

Would love to see the platform include more features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
Amalia M.

Mid Market, 51-100 employees

5.0

simple to use with api access

Pros

Starting with this software has been very easy and it's really simple to use. I also appreciate that they include API access in the Graphene Plan.

Cons

Support for annuities instead of offering only monthly payments would be appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Small Business, 11-50 employees

5.0

reliable signatures with legal backing

Pros

Signing documents has been the simplest experience I've had with digital signature software. The fact that its validity is supported by certification under the Official Mexican Standard (NOM-151) and reinforced through blockchain notarization gives me real peace of mind since I know the documents cannot be modified or tampered with.

Cons

The only downside I've noticed is the lack of an English version for international clients. Even so the platform is easy enough that it's still manageable to use. Adding an English option would really expand its reach and take the platform to the next level.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9