Media Production, 1-10 employees
Less than a year
“clean interface”
Pros
Right from the start the clean interface made a good impression and getting everything set up was very easy.
Cons
Missing templates and limited integrations are pretty off-putting and because of that I've ended up using other systems more often.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
E-Learning, 1-10 employees
Less than a year
“easy to use”
Pros
Ease of use stood out to me right away.
Cons
The downside is that it isn't very extendable as it's built as an all-in-one solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“powerful document workflow setup”
Pros
Across the tools we've used this stands out for how thoroughly it lets us configure business documents and payment collection workflows including all the checks and data types we need. It also provides one of the most secure document collection services we've come across. We currently use it for clients in the real estate and education sectors.
Cons
Figuring it out on the end-user side could still be refined a little more. Apart from that the platform has been improving month after month so I'm confident the user experience will continue to get better soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than 6 months
“flexible features”
Pros
Has been a really strong fit thanks to how customizable it is. The API works well, the Zapier integration adds a lot of convenience and their pricing feels very reasonable. Customer support has also been excellent and communicating with the team is always easy and helpful.
Cons
The only possible concern I can see is that as it continues to grow its customer base they'll need to scale carefully to maintain the same high level of support they currently provide.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Legal Services, 1-10 employees
Less than 6 months
“Beyond expectations!”
Pros
Very user friendly, easy to work with and it also exceeded my expectations.
Cons
There may be a few minor snags here and there but I'm confident those will be fixed over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10