Logistics and Supply Chain, N/A employees
Less than a year
“Simple to use and fully equipped”
Pros
One thing I love about this software is how easy it is to use compared to others I've tried. It's honestly so efficient and everything works without any problem.
Cons
I did run into a few issues while using the software but customer support helped me solve them quickly. The only downside is that customer service isn't available 24/7 but they're great when they're available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Farming, 500+ employees
More than a year
“Fits our requirements perfectly”
Pros
The features fit our in-house legal team's needs perfectly. The interface is super easy to navigate, which makes everything so much smoother.
Cons
Since it's web-based, it doesn't have the instant responsiveness you'd get with an on-premise software. It's not a huge deal but it's something to consider.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Mining & Metals, 500+ employees
More than a year
“Solid board portal with great value”
Pros
It's really easy to use and the support team has been amazing, especially when I was setting things up. They were super helpful and made the whole process less stressful.
Cons
There have been a few times when notifications and text messages didn't go through as expected. I believe the issue was fixed but it did happen several times before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paper & Forest Products, 500+ employees
More than a year
“User-friendly with all the features”
Pros
This has really helped make things more efficient for our board. We've simplified a lot of our processes and everyone adapted to the changes without any issues.
Cons
Honestly I can't think of anything that needs improvement right now. But DiliTrust is always open to suggestions so they're constantly working on evolving the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 101-500 employees
More than a year
“Fantastic solution for governance tasks”
Pros
It is super flexible. I can easily submit documents and track meetings without any trouble. The initial training we got was really helpful and the training for new admins is just as good!
Cons
No complaints here. I haven't found any major weaknesses so far.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
Telecommunications, 101-500 employees
Less than a year
“Highly satisfied with the experience”
Pros
The ease of moving from page to page and exporting data quickly is a game-changer. It saves so much time!
Cons
I switched browsers and forgot my password but when I clicked "forgot password," I didn't get an email to reset it. It's a bit annoying but I'm sure it's a one-off issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Professional Training & Coaching, 101-500 employees
More than a year
“Exceptional legal software”
Pros
DiliTrust is clearly a leader in the legal and corporate governance space. I found the suite of SaaS solutions to be secure, easy to use and fully compliant. The entire system, from entity management to board meeting management has worked perfectly for us. A contact at a global company actually recommended it to me.
Cons
There were a few small issues at the beginning but overall, I found this software to be the perfect fit for what I need. Every new software takes time to learn and adapt and I'm excited to keep working with the DiliTrust team to help my organization stay compliant and perform well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Non-Profit Organization Management, 51-100 employees
Less than a year
“Overall good solution”
Pros
It has so many features that help make both users and admins more efficient. For example, I love that I can handle the configuration myself, instead of relying on the service provider. The setup was simple and I can do surveys and reports right in the software, which saves me from using extra tools. plus being able to have multiple rooms and document folders is super flexible.
Cons
The survey tool is really useful but it could definitely be more efficient. For example, there should be a copy function for multiple-choice questions when setting up surveys. also it would be great if we could copy surveys between rooms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Retail, 101-500 employees
Less than a year
“Safe, simple to use & excellent service”
Pros
I really like how easy it is to share info and put together a board package quickly and securely. The stats feature is awesome for helping us see what's relevant. The voting feature for time-sensitive agenda items is also a huge plus.
Cons
I haven't run into any big issues. Whenever I've had questions or concerns, support (via email or phone) has been quick to follow up and resolve things, often immediately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 500+ employees
More than a year
“Very easy to operate”
Pros
It's so easy to use and most of the options are pretty intuitive, which means I don't waste time trying to figure things out.
Cons
Nothing major stands out. But it would be nice if we received quicker updates about improvements or new tools more frequently.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
10
Banking, 101-500 employees
More than a year
“Fully portable”
Pros
The mobility is a huge plus for me. No matter where I am, I can always connect to my committee and stay updated.
Cons
The first time I logged in, it was a bit tricky and left me frustrated. But once I got the hang of it, everything worked fine and I've been good ever since.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Program Development, 51-100 employees
More than a year
“Used for 3 years”
Pros
It is super easy to use, secure and works great on Apple, Android and Surface. I can send documents last-minute and the offline feature is super handy. plus they offer free training, which is always a nice bonus!
Cons
The features on Surface don't seem as good as those on Apple, maybe it's just the Surface. Also the support chat isn't available 24/7 which can be a bit inconvenient.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10