Total 15 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DS
Dennis S.

Import and Export, 11-50 employees

5.0

Good value and helpful support

Pros

DocuGenerate has been well worth the cost. It's simple to use and the support team has been very helpful whenever needed.

Cons

It would be even better if document names could be generated automatically from tags within the document.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL
Clarice L.

Airlines/ Aviation, 101-500 employees

4.0

handy document tools

Pros

This tool has been really user-friendly for me especially when it comes to document management, editing files and sharing them with others. Those features are what I've appreciated the most.

Cons

Honestly I haven't run into anything I disliked about DocuGenerate. Everything has worked well and felt reliable throughout.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Marc

Legal Services, 1-10 employees

5.0

flexible API and scalable pricing

Pros

Between the API and the web app, we were able to test and refine our DOCX templates pretty quickly. That made it much faster to validate DocuGenerate as the right fit for our custom web application. The pricing also scales nicely which is a big plus for projects that are just getting started with document automation.

Cons

I didn't run into any real downsides. If anything, I'd suggest making the platform more visible in this market since it took me months to come across DocuGenerate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
Sergio B.

Information Technology and Services, 1-10 employees

5.0

excellent api and support

Pros

Connecting through the API was the simplest part and customer support was outstanding when I needed help with an invoicing update. They even offered to refund the months where the invoice had been incorrect which was honestly a 10/10 experience.

Cons

Nothing to complain about really. It's very simple to use. The only thing I'd ask for is maybe a $10 plan for people who only need around 100 documents since that's all we use but overall it's been very good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CF
Caleb F.

Transportation/ Trucking/ Railroad, 1-10 employees

5.0

Fast template workflow

Pros

Using this platform feels very simple. You just upload your template(s) and you're ready to go. It's super simple to use and connects nicely with Make.com and other tools.

Cons

Haven't run into any issues. It's very simple to use�...... just upload your template(s) and get started. It also integrates well with Make.com and other platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR
Jose R.

Arts and Crafts, 1-10 employees

5.0

helpful support and quick integration

Pros

Whenever bugs come up, the personal support and assistance have been really helpful. It also integrates very easily.

Cons

The documentation for dynamic fields could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MDH
Mahulidji Denis H.

Information Technology and Services, 11-50 employees

4.0

Swift document creation

Pros

The interface is very user-friendly and generating documents is quick.

Cons

One thing that could be improved in the DocuGenerate interface is the section where generated documents are stored since it feels a bit too small. Expanding that area would make it easier for regular users to find their generated documents day to day.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MB
Mathew B.

Security and Investigations, 101-500 employees

5.0

fast setup and helpful preview

Pros

Getting Word templates configured was very simple and the visual preview of the template is a really nice touch.

Cons

While creating a template, I have to run quite a few test generations just to confirm the Word document is set up properly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

NZ
norbert z.

Electrical/ Electronic Manufacturing, 11-50 employees

5.0

Useful and hassle-free fit

Pros

Simple to use, easy to maintain and really useful with our system.

Cons

There's nothing we dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NB
Nachin B.

Construction, 101-500 employees

5.0

Fast form generation from excel

Pros

Generating lots of forms from a prefilled Excel sheet is really convenient and saves a lot of time.

Cons

Data-point selection from the Excel navigation pane feels a bit laggy since it takes too many clicks for every row. A click-and-drag option would be a nice improvement when selecting entries across consecutive rows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF
Attila F.

Information Services, 1-10 employees

5.0

quick integration and helpful support

Pros

Getting this into my app was very simple which was a big plus. After setting it up, I spent time going through a number of articles on the DocuGenerate website to understand the platform better and see which other features might be useful for me down the line.

Cons

I noticed that even when a document generation failed because of a typo, it still deducted one from my monthly document generator count. That said the team was friendly and helped reset the counter which made things much easier to manage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A
Anonymous

Non-Profit Organization Management, 1-10 employees

5.0

QUICK pdf generation win

Pros

Needing a simple way to turn JSON data into PDF files, I ended up using DocuGenerate and it handled the job really well. Their support team was excellent too. Even without being a developer, I managed to get everything implemented through the API within just a few hours.

Cons

There's not much to complain about, honestly. If anything, the documentation could be a bit more detailed so I wouldn't have needed to reach out to support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

DRS
Donny Riyadi S.

Computer Software, 11-50 employees

5.0

developer-friendly api docs

Pros

Everything has been working really well with the API. The documentation is clear and simple to follow and as a developer, you get all the information you need to start getting results quickly.

Cons

I haven't run into any issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KT
Kartik T.

Information Technology and Services, 101-500 employees

5.0

Document personalization

Pros

DocuGenerate has been really useful for creating invoices, bills and certificates and one of the best parts is that it can also personalize these kinds of documents.

Cons

Although it does include security features, the access is still open enough that someone can modify a personalized document quite easily.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AS
Akshay S.

Hospital & Health Care, 101-500 employees

4.0

quick document creation

Pros

Creating different kinds of documents like invoices, notices, memos and certificates takes much less time with this software and it really helps simplify our work.

Cons

A frequent problem is that it crashes and when that happens, all the data gets wiped out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7