Dragon Legal Reviews

“Price hike and compatibility issues

Pros

Using it was enjoyable at first but after just one year I was expected to pay three times the amount I originally paid for what they called an 'upgrade.' To make matters worse, the software became unusable for me because it wasn't compatible with the newer version of Windows.

Cons

Frankly, I'm shocked that Nuance expects me to pay $250 for an upgrade to a program I bought for $99 back in 2020. That kind of price jump feels unreasonable and it reflects poorly on their support for long-term customers. In my experience the software isn't even the top option anymore and their unwillingness to provide necessary updates to keep it usable makes me feel abandoned as a customer. Other users have described the situation as bordering on fraud and I can't help but agree that it feels exploitative. I'm done paying inflated upgrade fees, so I'm going to download and start using Windows Voice Recognition instead because it meets my general needs better and it doesn't cost me anything.

“Improves translator productivity

Pros

As a literary translator, I have to write as much as possible every day. Using it has boosted my output and relieved the wrist and hand pain I used to deal with. The speech-to-text flow feels natural and often sparks new ideas, I would recommend it to any translator I know.

Cons

When I work on very long files, I'd estimate anything over about 200 Word pages, it can slow down a bit. My usual fix is to create a fresh document and carry on, then combine them afterwards which isn't a huge hassle. Every so often it also struggles with unusual or foreign names and I end up having to re-teach those spellings multiple times but despite these quirks I still think the tool is well worth using.

“Exceptional voice recognition

Pros

Personally, I've been blown away by how accurately it understands my speech. The voice recognition feels exceptional and being able to edit entire documents using only my voice puts it far ahead of anything else I've tried.

Cons

To really reap the rewards I had to spend time training the software, it's easy and definitely pays off but I found the process a bit irritating at times.

“Easy for older users

Pros

From my family's experience, my father, who trained as a physician in the 1970s and now works without support staff, finds the software very easy to use and I've seen how much it Nuance has helped him.

Cons

I wish they made password recovery simpler, when I forget mine it shouldn't require waiting for customer support to call, instead of sending a reset link by email, the current process forces you to go through support staff.

“Time-saving dictation with AI

Pros

As someone who writes blogs and relies heavily on AI tools like Jarvis and Frase, I save a huge amount of time by dictating instead of typing. I depend on it because it integrates with my browser, supports corrections and macros and actually works reliably.

Cons

Support is a real issue, there isn't any email or chat option for help. The software itself is pricey and requires fine-tuning. I bought costly Bluetooth headphones only to encounter ongoing issues with it and it took me a while to figure out the Bluetooth settings for dictation that ultimately fixed it.