Information Technology and Services, 101-500 employees
“reliable backups anywhere”
Pros
Something that really stands out is how promptly the incremental backups run. It also does a nice job of saving files and lets me download them from anywhere which has been very convenient.
Cons
I do wish it offered more storage so it could handle data for multiple users better. It's also a little more expensive than some other products.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Education Management, 500+ employees
“clear dashboard and quick updates”
Pros
Accessing records has been very convenient for us. As both an educational institution and a company, we are required to keep certain records and the dashboard does a really good job of clearly indexing everything. Getting around the vault feels simple and the different functions are very helpful since uploading working documents is simple. Updates also happen quickly which makes day-to-day use much better.
Cons
Looking up older documents can sometimes be difficult. When the content is unclear, searching for a specific file becomes a challenge especially with documents that are more than 50 years old.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
“secure control with fast retrieval”
Pros
I really appreciate the level of control over data and security. Any changes made to the data, along with every access, are properly monitored and tracked. It also offers plenty of storage space and retrieving files is quick whenever needed.
Cons
I haven't come across any issues worth pointing out so I don't have anything to add here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
“efficient document management”
Pros
This software has been very effective and efficient for document management. It really helps keep all documents recorded in one place which makes handling them much more convenient.
Cons
There's nothing to complain about at the moment. Everything has been working perfectly well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 500+ employees
“simple design, very effective”
Pros
Its design is very simple but it's still highly useful and effective.
Cons
It's very user-friendly, easy to understand and useful as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, 101-500 employees
“secure authentication and database”
Pros
The strong database security and authentication are definite highlights.
Cons
Now that our database has grown to several GB text-based file searches take too long. It would help a lot to have advanced search options that let us search within a specific folder or site or look up just the file name instead of searching the full content.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Dairy, 1-10 employees
“reliable hub for company records”
Pros
Using EisenVault has been very simple and we now keep all of our company documents in one place. That includes HR files, accounts, management meeting minutes and MD office documents as well.
Cons
One limitation was the setup process since their team had to handle it for us and we were not able to configure it on our own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 500+ employees
“all documents in one place”
Pros
Having all documents and files available in one software makes everything convenient to access from a single place.
Cons
Searching for files can be quite difficult especially when there are multiple files with similar names.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Renewables & Environment, 101-500 employees
“Flexible library setup”
Pros
I can organize the library however it makes the most sense for my needs which gives me a lot of flexibility.
Cons
One limitation is that attachments can't be copied straight from email into the platform.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Civil Engineering, 500+ employees
“simple admin panel and uploads”
Pros
Using EisenVault has been very simple especially when it comes to the admin panel. Uploading and downloading files is simple and hassle-free which makes day-to-day use really convenient.
Cons
The OCR search still needs improvement. There are times when it doesn't return results as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Electronics, 500+ employees
“reliable file logs but clunky UI”
Pros
It works well as a platform for storing e-files and makes it convenient to keep and view personal documents. One of the most valuable parts is the activity log since it records every time a file is viewed by any user.
Cons
Interface is not very user-friendly and feels quite complicated to navigate and use.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Accounting, 500+ employees
“helpful uploads and user controls”
Pros
Uploading documents is simple, the platform is simple to navigate and it gives good visibility and control over what other users are doing.
Cons
One thing missing is a ready reference index for the uploaded documents which would make finding them quicker.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Consumer Goods, 500+ employees
“effortless digital record access”
Pros
Having everything stored digitally in the system is really useful since any record can be pulled up later with the employee code whenever it's needed. Converting physical files into electronic versions has made things much more manageable for both users and administrators and it gives much better control over the data overall.
Cons
Viewing or downloading information can take quite a while which slows things down. The interface could also be improved to feel more user-friendly and easier to navigate.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Oil & Energy, 500+ employees
“helpful features and OCR tools”
Pros
Getting started with EisenVault is simple and it comes with plenty of user-friendly features, including OCR and other useful tools.
Cons
The downside is that the OCR keeps running into errors when handling documents with more pages and that issue still hasn't been fixed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Education Management, 11-50 employees
“fast search and solid data control”
Pros
Handling data placement and management works really well and the search function is impressively fast too.
Cons
Layout could feel a bit more engaging for users since it looks somewhat plain right now. The library icons could also be designed in a more attractive way.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Utilities, 500+ employees
“efficient and user-friendly tool”
Pros
The software feels very efficient in day-to-day use and has a user-friendly interface that makes working with it simple.
Cons
Its range of applications is somewhat limited and there are still concerns around security and data handling.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Public Safety, 500+ employees
“handy search and download”
Pros
The search feature works well and the download option is also quite good.
Cons
It can be difficult to use the find option when searching across many pages.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Education Management, 101-500 employees
“unlimited storage and quick access”
Pros
Getting to everything is simple and the unlimited storage space is a huge advantage.
Cons
It doesn't currently offer a way to generate a list of files from a specific folder.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
“responsive support and setup”
Pros
Right from implementation, the standout has been the amazing support from the EisenVault team. They've been very patient with our many questions and requests and they helped us tailor the software to fit our specific needs. Another big plus is how user-friendly the platform is, with a lot of simple features that are simple to pick up and use.
Cons
A few features needed to be adjusted to better suit the scale of our company. For example, managing user access for a large number of employees across multiple facilities would work better if it could be handled by a designated manager at each location.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Building Materials, 11-50 employees
“reliable features for years”
Pros
We've been using EisenVault for over three years now and it has been very user-friendly with a solid set of features.
Cons
There's still no offline client for Mac although the team says it's coming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
