Law Practice, 101-500 employees
More than a year
“A key tool for me”
Pros
It lets me manage individual cases as well as an entire litigation department. Overall it makes my work simple.
Cons
Sometimes it seems a bit cluttered. And since it has so many features, I have to be sure that I use it with care or I may end up in trouble.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Law Practice, 1-10 employees
More than a year
“Works as expected”
Pros
What I really like about GrowPath is how organized everything is. Also with it, it is very easy to find and access things and I love the reminders that pop up as the file moves into the next stage.
Cons
For my type of practice, it is annoying that I cannot search a matter by address or parcel number.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Legal Services, 101-500 employees
Less than a year
“Easy to use”
Pros
It stores a lot of information that many people can access, update and use which I like.
Cons
I sometimes have to dig around to find certain information but honestly that is the case with any software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Law Practice, 101-500 employees
More than a year
“Simplifies workflow management”
Pros
I like that I can see which clients need to be contacted and why. It really helps me plan my day.
Cons
The text feature has a character limit which make texting more difficult than it needs to be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Law Practice, 101-500 employees
Less than a year
“I love it”
Pros
It is an excellent case management system that makes documenting all my work easy. Plus the texting feature is something I really enjoy.
Cons
I do not have any complaints when it comes to using GrowPath.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 101-500 employees
More than a year
“Has useful features”
Pros
I really like how easy and intuitive the system is to use. My files are managed through reminders, tasks and quick notes, which helps me stay on top of my cases.
Cons
No complaints. Just a few small tweaks needed for some practice groups including mine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 101-500 employees
More than a year
“Perfect for law firms”
Pros
The organizational features are amazing and really help me move cases forward quickly.
Cons
The only thing I didn't like was when they removed the feature where you could hover over staff initials in case notes to see the name of the person who wrote it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Law Practice, 101-500 employees
More than a year
“Definitely one of the best”
Pros
GrowPath is quite user-friendly and easy to learn but it is also really functional. It is a key part of my daily workflow and can be customized. And each department I oversee, with its different daily tasks has features specifically customized to our needs.
Cons
Nothing major really. There is a lot to learn when you first start using it but it is very user-friendly, even for people who are not great with technology.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 101-500 employees
More than a year
“Good with minimal flaws”
Pros
The flexibility of the software lets us use it the way we want to practice, instead of forcing us to change our procedures to fit the limitations of other case management software.
Cons
The document management could still be better but it's definitely a big improvement over what we had before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Legal Services, 1-10 employees
More than a year
“Excellent case management software”
Pros
GrowPath is very easy to use and has really improved the efficiency of our practice.
Cons
Like any case management software, there is a learning curve. But honestly we find it pretty manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 101-500 employees
More than a year
“It's amazing”
Pros
It is powerful and flexible. And the system is so intuitive that it makes the learning curve almost nonexistent for us.
Cons
Just one small thing. When using the search function, if we use the browser's back button it resets the search filters we had set which is annoying. I think this can be customized by the software team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Law Practice, 101-500 employees
Less than a year
“Reliable choice”
Pros
I love how easy it is to navigate. And the logical flow of information and how responsive the helpdesk is makes it even better. If I have a question they always answer quickly and professionally.
Cons
Well I have bit found any cons yet and I am hoping to keep it that way!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 51-100 employees
Less than a year
“Allows easy access to case details”
Pros
Well it makes it so easy to access case information which is great when I need to help clients or answer specific questions.
Cons
I don't need to use all of GrowPath's features but for what I do it works great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
