Law Practice, 11-50 employees
Less than a year
“Hona is perfect for sending mass texts”
Pros
I love how customizable it is to fit our firm's needs. We needed to send out mass texts to our clients through Filevine and it worked great for that.
Cons
When sending mass texts, it's hard to tell which ones were sent successfully, which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Law Practice, 11-50 employees
More than a year
“The software is awesome, but the service is unforgettable”
Pros
We have been Hona customers for several years and we have only grown happier with the service over time. We'added more features and signed up for additional offerings because we really trust the team. One of the best things about them is the incredible team behind the software. It rarely has any downtime, it's super easy and the team is always quick to help with any questions we have.
Cons
When we first signed up with it, they didn't have all the features we needed. However, a lot of the features we were looking for were already in development at that time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Law Practice, 1-10 employees
Less than 6 months
“Sales rep pushed a $5k contract and disappeared”
Pros
My experience wasn't great at first. I had to reach out to the owner of the company because the pushy salespeople misled me. After contacting the owners, they gave me a partial refund. Apparently, they were in the process of selling the company.
Cons
They just took my money and didn't provide anything in return.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Legal Services, 11-50 employees
More than a year
“A must-have tool for connecting with clients”
Pros
I have had a great experience. I can text them anytime with questions or details about a case and our representative has been a huge help in getting Hona up and running smoothly and troubleshooting any issues.
Cons
One thing I didn't like was not being able to attach a photo to a mass text.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 1-10 employees
Less than 6 months
“Great features and very easy”
Pros
Hona is incredibly user friendly. plus it has so many great features that really help improve the attorney-client relationship.
Cons
Setting up Hona can be a bit time consuming but once everything is set up, it works really well!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10