Total 14 reviews

2.9

All reviews are from verified customers

Rating Distribution

5

Stars

21%

4

Stars

29%

3

Stars

7%

2

Stars

7%

1

Stars

36%

Satisfaction score

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

LS

Leanne S.

CEO, 11-50 employees

5.0
March 2025

I've had a wonderful experience

Pros

LawDepot is great for quickly generating legally updated contracts and it's super easy to navigate. It gets the job done fast and efficiently.

Cons

Everything's been good so far. I haven't found anything I dislike as of today.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LS

Lisa S.

Not Specified, 11-50 employees

1.0
March 2025

Warning: No refunds under any circumstances!

Pros

I didn't actually get to use it, even though I was charged for it.

Cons

Be cautious with their subscription model. Don't give them your credit card unless you're actually planning to use the service. They'll charge you $50 every month, whether you use it or not, which I find very unethical. Their emails ended up in my spam folder and I tried to cancel within 3 days but they refused to refund me. So I ended up paying $50 for absolutely no service. I can't recommend a company like this. Avoid it to save yourself the headache and money.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

IV

Ian V.

Event Management, 11-50 employees

2.0
February 2025

Cancel your subscription and get the confirmation email!

Pros

They offer the ability to create a legal document and if you decide to cancel your subscription, you won't be charged anything extra.

Cons

A while ago, I logged into LawDepot.ca to create a waiver for a charity event. To do this, I had to subscribe to their service but I was told I wouldn't be charged the subscription fee if I canceled after creating the document. I did cancel, just like I had done twice before in the past 4 years.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

VU

Verified User

Real Estate, 11-50 employees

3.0
September 2024

Documents are easy to create

Pros

The document creation process is pretty simple and easy to follow. Customer support has been very helpful and they respond quickly.

Cons

I have only created a few documents. Can't think of anything I dislike about the service.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

QB

Quentin B.

Financial Services, 11-50 employees

1.0
August 2024

A fraudulent subscription structure

Pros

Not much to say!! just basic templates that and I honestly think ChatGPT could generate for free.

Cons

Awful experience. It's clear they make money off their so called "7 day free trial." I signed up for the trial, canceled within the 7 days but they still charged my bank account for 2 months. When I called customer service, they said they couldn't see that I canceled the subscription, and refused to refund me. It felt like a scam. Stay away unless you want to give them free money.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

VU

Verified User

Accounting, 11-50 employees

5.0
July 2024

Easy to use tool

Pros

The platform is really easy to use. Whenever a client is considering a partnership, I use it to walk through the questions, helping them avoid issues when forming their company.

Cons

The cost is a bit high but still cheaper than hiring a lawyer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

VU

Verified User

Consulting, 11-50 employees

4.0
May 2024

User-friendly

Pros

Basic documents are available and it's easy to use. It is missing some information, though.

Cons

I don't use it often enough, so it's hard to justify the cost.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

VU

Verified User

Consulting, 11-50 employees

5.0
May 2024

Law Depot is incredibly user-friendly

Pros

LawDepot simplifies things by categorizing different legal documents, which makes it easy to find what you need.

Cons

No functional issues with this tool but I wish it were cheaper.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

VU

Verified User

Consulting, 11-50 employees

4.0
May 2024

A great tool for everyday legal needs

Pros

It's very easy to use and navigate. I can find what I need quickly and without hassle.

Cons

LawDepot might not be affordable for small businesses.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

PM

Pamela M.

Small-Business, 11-50 employees

1.0
September 2023

Be wary of LawDepot! They don't respond. Don't use it!

Pros

It looks attractive but honestly, it feels like a scam to me!

Cons

It's a scam! Once you sign up, they start charging you a monthly subscription.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

TR

Travis R.

Marketing and Advertising, 11-50 employees

1.0
August 2023

Charges you monthly even if you need a one-time form

Pros

This tool has decent forms and they are helpful but not that perfect.

Cons

They mislead you about the subscription. You think you're just paying for one document, but a couple of months later, you will see charges on your credit card. It's a shady way to do business. They definitely misrepresent their service and catch you when you forget to remove your card. Time for a chargeback.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

NB

Nithesh B.

Not Specified, 11-50 employees

1.0
August 2023

Scam company charging recurring credit card fees without informing consumers

Pros

It's an online legal service offering downloadable and printable documents, making things easier.

Cons

LawDepot is a fraudulent company. They charge your credit card without notifying you. After transitioning from a free to a paid account, there's no warning and they quietly start charging your card. When I raised this concern, they just pointed out that the charge shows up on my credit card statement. That's their only defense.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

AH

Astrid H.

Admin Management, 11-50 employees

4.0
May 2023

Reliable and accurate templates

Pros

A good platform for finding essential templates like HR letters, office letters, memos and more.

Cons

We haven't experienced any problems with this website.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BF

Bob F.

Not Specified, 11-50 employees

4.0
April 2023

Helpful for Property-related documents

Pros

It saves time by offering a variety of legal documents so you don't have to create them from scratch.

Cons

Sometimes the documents aren't quite tailored enough for specific state requirements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7