
LawDepot Reviews
Total 14 reviews
2.9
All reviews are from verified customers
Rating Distribution
5
Stars21%
4
Stars29%
3
Stars7%
2
Stars7%
1
Stars36%
Satisfaction score
Ease of use
6
Value for money
5
Customer Support
5
Functionality
5
Leanne S.
CEO, 11-50 employees
“I've had a wonderful experience
Pros
LawDepot is great for quickly generating legally updated contracts and it's super easy to navigate. It gets the job done fast and efficiently.
Cons
Everything's been good so far. I haven't found anything I dislike as of today.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa S.
Not Specified, 11-50 employees
“Warning: No refunds under any circumstances!
Pros
I didn't actually get to use it, even though I was charged for it.
Cons
Be cautious with their subscription model. Don't give them your credit card unless you're actually planning to use the service. They'll charge you $50 every month, whether you use it or not, which I find very unethical. Their emails ended up in my spam folder and I tried to cancel within 3 days but they refused to refund me. So I ended up paying $50 for absolutely no service. I can't recommend a company like this. Avoid it to save yourself the headache and money.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Ian V.
Event Management, 11-50 employees
“Cancel your subscription and get the confirmation email!
Pros
They offer the ability to create a legal document and if you decide to cancel your subscription, you won't be charged anything extra.
Cons
A while ago, I logged into LawDepot.ca to create a waiver for a charity event. To do this, I had to subscribe to their service but I was told I wouldn't be charged the subscription fee if I canceled after creating the document. I did cancel, just like I had done twice before in the past 4 years.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Verified User
Real Estate, 11-50 employees
“Documents are easy to create
Pros
The document creation process is pretty simple and easy to follow. Customer support has been very helpful and they respond quickly.
Cons
I have only created a few documents. Can't think of anything I dislike about the service.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Quentin B.
Financial Services, 11-50 employees
“A fraudulent subscription structure
Pros
Not much to say!! just basic templates that and I honestly think ChatGPT could generate for free.
Cons
Awful experience. It's clear they make money off their so called "7 day free trial." I signed up for the trial, canceled within the 7 days but they still charged my bank account for 2 months. When I called customer service, they said they couldn't see that I canceled the subscription, and refused to refund me. It felt like a scam. Stay away unless you want to give them free money.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Verified User
Accounting, 11-50 employees
“Easy to use tool
Pros
The platform is really easy to use. Whenever a client is considering a partnership, I use it to walk through the questions, helping them avoid issues when forming their company.
Cons
The cost is a bit high but still cheaper than hiring a lawyer.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Verified User
Consulting, 11-50 employees
“User-friendly
Pros
Basic documents are available and it's easy to use. It is missing some information, though.
Cons
I don't use it often enough, so it's hard to justify the cost.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Verified User
Consulting, 11-50 employees
“Law Depot is incredibly user-friendly
Pros
LawDepot simplifies things by categorizing different legal documents, which makes it easy to find what you need.
Cons
No functional issues with this tool but I wish it were cheaper.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Verified User
Consulting, 11-50 employees
“A great tool for everyday legal needs
Pros
It's very easy to use and navigate. I can find what I need quickly and without hassle.
Cons
LawDepot might not be affordable for small businesses.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Pamela M.
Small-Business, 11-50 employees
“Be wary of LawDepot! They don't respond. Don't use it!
Pros
It looks attractive but honestly, it feels like a scam to me!
Cons
It's a scam! Once you sign up, they start charging you a monthly subscription.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Travis R.
Marketing and Advertising, 11-50 employees
“Charges you monthly even if you need a one-time form
Pros
This tool has decent forms and they are helpful but not that perfect.
Cons
They mislead you about the subscription. You think you're just paying for one document, but a couple of months later, you will see charges on your credit card. It's a shady way to do business. They definitely misrepresent their service and catch you when you forget to remove your card. Time for a chargeback.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Nithesh B.
Not Specified, 11-50 employees
“Scam company charging recurring credit card fees without informing consumers
Pros
It's an online legal service offering downloadable and printable documents, making things easier.
Cons
LawDepot is a fraudulent company. They charge your credit card without notifying you. After transitioning from a free to a paid account, there's no warning and they quietly start charging your card. When I raised this concern, they just pointed out that the charge shows up on my credit card statement. That's their only defense.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Astrid H.
Admin Management, 11-50 employees
“Reliable and accurate templates
Pros
A good platform for finding essential templates like HR letters, office letters, memos and more.
Cons
We haven't experienced any problems with this website.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bob F.
Not Specified, 11-50 employees
“Helpful for Property-related documents
Pros
It saves time by offering a variety of legal documents so you don't have to create them from scratch.
Cons
Sometimes the documents aren't quite tailored enough for specific state requirements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7