LawGro Reviews

“LawGro is an incredibly reliable solution

Pros

LawGro has been a gamechanger! The features are super effective and it's incredibly reliable. Definitely makes managing things easier.

Cons

No complaints at all !! it is seriously amazing!

“Very disappointing customer service

Pros

Honestly, it's just okay. I was looking for something super simple and easy to use and while it seemed like that at first, it didn't quite meet all my expectations.

Cons

It's not the most compatible software. Editing or reusing frequently used information isn't as easy as I'd like and it's not very customizable. Some of the design choices for law firms feel a bit odd.

“Deadlines are never an issue with this software

Pros

LawGro has made a huge difference in how we organize our practice. We can track case statuses, set reminders for tasks and never miss deadlines now. It's been a big help!

Cons

It has all the features we need to handle our daily tasks, which makes things much easier.

“The best reputation management I've used

Pros

One of the best things about LawGro is how it helps us gather client feedback and manage our reputation more professionally. In our area of law, emotions run high and our clients are often in a fragile state during negotiations and litigation. With it, we can track client sentiment, take steps to improve and keep things running smoothly. The case management features like setting reminders for everything are super helpful. plus the auto-reminders for invoicing and billing have really improved our collections.

Cons

Document generation is a bit tricky at first, it takes some effort to set up new templates. But once you have them in place, creating documents is a breeze. If they could make this feature a little more userfriendly, it would be a huge improvement.

“Excellent software for managing a legal practice

Pros

Managing our practice has never been easier. We can track all our cases, time entries, tasks and expenses in one place. No more missing billable hours! Invoicing is smooth and automatic payment reminders have definitely helped with collections.

Cons

It would be great to have payment integration built into the system. This would make it easier for clients to pay and help improve collections. I did hear from LawGro support that they're testing its integration and should be rolling it out soon, so that's exciting!

“Intake forms and contracts are top-notch

Pros

LawGro keeps us organized and lets us focus on actual legal work instead of admin tasks. The client intake forms are easy to use and our workflow has improved a lot. Their document assembly feature is a lifesaver it took us some time to set up our templates, but now we can generate multiple contracts with just a few clicks. plus their customer support is amazing! Every time we reach out, they respond super fast and get things done quickly.

Cons

The current document assembly feature doesn't support intake fields yet. It would be great to see that added in a future update.

“Unmatched CAMS for legal practices

Pros

Overall it's great but we'd love to see Google Calendar integration, Arabic language support and better ways to manage data within files.

Cons

It's one of the most powerful tools for managing everything in a law firm! That said, I'd love to see Google Calendar integration and maybe some kind of client portal where clients can check case updates. That would be a great addition.

“I'd give LawGro more than 5 stars if I had the option

Pros

Customer service is incredibly responsive! They usually reply within minutes, which is rare these days. Also there are so many innovative features I haven't seen in any other legal CRM.

Cons

No real complaints about LawGro! I just have to type something here because Capterra requires it.

“LawGro has truly simplified my daily routine

Pros

Super easy to set up and use! The fact that I can access it both from my office PC and on my phone while on the go is a huge plus. The support team also went above and beyond my expectations.

Cons

I haven't had a bad experience with them but one thing that would help is the ability to easily convert a proposal into an invoice. It's not a dealbreaker but it would be a nice feature to have.