LawPay Reviews

Pros

LawPay provides a simple and secure way for our clients to pay and it integrates perfectly with our case management system.

Cons

You really cannot go wrong by offering it as a payment option to your clients. It is perfect tool.

Pros

Transferring money from our clients' cards to our operating account while settling invoices is incredibly fast and efficient.

Cons

There was one issue that arose with the Amex payment when a client submitted a payment of $4,000. Unfortunately, the funds ended up being stuck in the processing stage for several months.

Pros

The value and convenience are what stand out for me. I had considered using Wells Fargo for merchant services, and the high fees they wanted to charge me were surprising.

Cons

It would be ideal if the funds would arrive in my account at a quicker pace. There have been several hiccups due to delays between the time I receive notification that a payment has been made and the actual moment the money appears in my account.

Pros

What I really admire about LawPay is that it allows our clients to access financing when they are faced with pressing legal matters.

Cons

There are no negative comments I can make regarding LawPay, everything has been satisfactory.

Pros

I had previously used my bank's merchant services, but by switching to LawPay, I have likely reduced my processing costs by over 50%. On top of that, LawPay provides additional options such as eCheck and PayLater.

Cons

I have nothing negative to mention. There is absolutely nothing that I find unappealing.

Pros

I am quite pleased with how easily I can program the required information.

Cons

An instant credit for credit card payments would be something I would appreciate.

Pros

I value how simple it is to accept payments both in person with clients and through sending an online payment link.

Cons

The fees are what I like the least, however, they are expected with any payment processing service. Still, I find that they are worthwhile for the assurance that my transactions are secure.

Pros

One feature that I find particularly valuable is the capability to accept mobile payments.

Cons

The app currently allows for payment processing only and does not permit me to view pending or completed transactions or engage in any more substantial interactions. It would be beneficial if the app could provide the same features as the web-based version, such as reviewing transactions, canceling them, issuing refunds, and so forth.

Pros

I love how convenient it is for our clients to make their payments effortlessly!

Cons

The e-check function does present a challenge. It takes nearly a week before we discover if the check has bounced. When this occurs, it forces us to reverse bank transfers and payments within Leap.

Pros

Before using LawPay, we used to spend hours tracking bills, payments, and outstanding balances, then sending out reports to clients. It has saved our firm so much time. Also, being able to accept any type of payment our clients may require is extremely helpful.

Cons

Recently, the credit card processor device has not been functioning properly every time. As a result, we must enter all of the card information and billing address manually. This process can be quite time-consuming when the client is right in front of me, waiting.

Pros

Whenever I have needed assistance or had a question, the support team has been highly responsive and always ready to provide helpful guidance. It is clear that they prioritize offering a smooth user experience, and the level of professionalism and attention to detail from their customer service team really stands out, improving the overall reliability of the platform.

Cons

Currently, I have no negative aspects to report.

Pros

LawPay is easy to use, and the customer support is fantastic, you actually get to speak to someone.

Cons

There is nothing negative I can say. The platform is very easy to use.

Pros

I find it very simple to process payments for our clients, and I appreciate the option to send a payment request directly to them, allowing them to pay whenever convenient.

Cons

I find it inconvenient that the entire address must be entered into the charge location rather than just the usual request for the zip code associated with the card.

Pros

Setting it up is very easy for me. Quick Invoice is a handy feature, and the reporting function helps me review all my activities easily.

Cons

It generally takes three to four days for the funds to reflect in my bank account. This process should be nearly automatic.

Pros

LawPay is customized specifically to attorneys and addresses the unique challenges within the legal practice. The invoices sent to clients are easy for them to handle, which promotes timely payments with minimal effort on their part.

Cons

Scheduling payment plans feels a bit unwieldy. I would appreciate a more simplified workflow to facilitate the scheduling of payment plans.

Pros

It is very quick and effortless to take a payment from a client. Sending them a direct payment link is a smooth process, and it is easy to link payments through our website as well.

Cons

Some clients express concerns about the limitations associated with making e-check payments. The manner in which the payments are aggregated by the credit card companies when they reach our bank seems a bit complicated but I do not believe that LawPay has much control over this, if any at all.

Pros

LawPay is convenient for both us and our clients. Once the emails are sent out, payments usually come in almost immediately. It also allows us to deposit funds into the correct account without the need for manual transfers between accounts.

Cons

At times, clients experience difficulties with their payment options, requiring multiple attempts to complete a transaction. For the most part, it seems to be an issue on the client's end.

Pros

I like how simple it is to use and how quickly I can receive receipts and proof of payment.

Cons

Up to this point, I have not experienced anything that I would specifically say is my least favorite aspect.

Pros

I genuinely appreciate how remarkably simple and clear the platform is to use. It allows me to complete my tasks efficiently without dealing with any unnecessary hurdles or confusion.

Cons

Sometimes it becomes necessary to refresh the application and re-enter names because it does not always populate as expected.

Pros

We find it highly user-friendly, and we are impressed by how receipts are instantly emailed to both the client and our office.

Cons

As of now, we have yet to identify anything we do not like about it.