Total 16 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

56%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

4.0
October 2024

Convenient Stamp Procurement Tool

Pros

The contract management feature has really simplified the manual processes of my team. Being able to procure stamps directly through the system without reaching out to external vendors has been a huge time saver for us.

Cons

Customer support is really helpful when I run into technical issues or need guidance on how to use certain features but I wish there were more self service resources available so I wouldn't always have to reach out for help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 500+ employees

4.0
October 2024

Great Tool for managing legal matters

Pros

I was manually tracking cases before which was incredibly time consuming and prone to errors. What I really needed was automated case alerts and that's exactly what I found with this litigation management tool, it sends notifications automatically so I don't miss important deadlines.

Cons

Overall it is great but I noticed that NMT tool has a few bugs that pop up but the technical team is pretty quick to sort them out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Anonymous

Not Specified, 500+ employees

5.0
October 2024

Smooth transition from old system

Pros

We've been using this legal case tracking system much more efficiently lately. It's really easy for me to view and navigate through cases directly within the tool.

Cons

I honestly can't think of anything major to complain about, whenever we run into issues, the customer success team and other support staff are quick to help us out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

4.0
October 2024

Easy and helpful platform

Pros

Tracking of trademark is easy for me now and getting customized reports has become much simpler. This tool really simplified our trademark management process.

Cons

Reaching out to support can sometimes be challenging when our key account manager isn't available, which makes us dependent on one person for assistance.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

4.0
October 2024

quick setup and easy to use

Pros

Setting this up was quick and hassle free for me and my team picked it up quickly since the interface is really simple.

Cons

Dark mode can be tricky for me since some text becomes invisible or hard to read at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

5.0
October 2024

reliable case management tool

Pros

We've been using this for quite some time and I have to say it's become much more user friendly over the years.

Cons

Nothing to mention here, I haven't run into any problems with it so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

5.0
October 2024

Smooth Contract Processing

Pros

To be honest, setting it up was really simple for me and now we can get electronic signatures from clients and other parties without any issue.

Cons

I haven't really found any major issues with it and whenever I do need assistance, the customer success team is there to help out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

3.0
October 2024

Efficient email alerts for legal management

Pros

I really appreciate how the litigation management tool sends case alerts directly to my email, it keeps me on top of everything without having to constantly check the system.

Cons

Sometimes cases slip through the cracks but we can definitely add new ones based on what we need.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

5

A

Anonymous

Not Specified, 1-10 employees

4.0
October 2024

Organized IP tracking solution

Pros

For me and my team, tracking trademarks has become much simpler, since we can download reports and customize them however we need.

Cons

Having to repeatedly log in with OTP verification can be pretty time consuming for me and gets annoying when I am trying to work quickly.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

5.0
October 2024

easy contract drafting tool

Pros

The implementation process was seamless for me, and it has significantly boosted our team's efficiency and overall productivity.

Cons

I've been working with this for some time now across two modules and honestly haven't run into any real problems worth mentioning.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

4.0
October 2024

Simplified third party contract handling

Pros

Some features have made our workflow much smoother specially contract management. We primarily rely on it for handling third party agreements and electronic signatures which has simplified my team's entire process.

Cons

Sometimes I can't see the text properly when using dark mode.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

4.0
October 2024

Our workflow is easy now!

Pros

Contract management has made our workflow so much more efficient and I really appreciate how easy it is to use. The LMT feature works great for what we need and handling third party contract completion is surprisingly smooth.

Cons

We run into technical glitches sometimes but the Customer Success team and our module's KAM are always quick to help out. I think the tool could use some upgrades to better fit organizational needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

4.0
October 2024

simple for trademark tracking

Pros

I can easily track trademarks using this tool and searching for infringement is easy with multiple search options available.

Cons

I think the technical support could be more responsive. We've had to rely heavily on the customer success team for basic issues.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

5.0
October 2024

Downloading reports is simple now!

Pros

We've become much more efficient at tracking our trademarks. Now for me the downloading reports is easy too.

Cons

I haven't run into any real problems so far, everything seems to be functioning properly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

5.0
October 2024

Quick RERA case access

Pros

The LMT Module has really simplified the workflow of my team since we no longer need to manually hunt down cases. Getting automated alerts directly from the system saves us tons of time and finding RERA cases is incredibly easy now.

Cons

The only thing I'd really like to see added is a dark mode option, it would make working late hours much easier on the eyes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

4.0
October 2024

Email case updates made simple

Pros

I usually rely on this for tracking our legal cases and getting email updates really helps me stay on top of all our ongoing matters more effectively.

Cons

While there aren't any major downsides to this litigation tracking tool, I've been having ongoing conversations with the team about some improvements that could make it even better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8