
LexisNexis Juris Reviews
Total 10 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars40%
3
Stars20%
2
Stars10%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Small Business, 11-50 employees
“Made my workflow more efficient!!
Pros
It's quite easy to use and lets me log hours as I'm actually working on tasks. My productivity has definitely improved since I can track time in real-time instead of trying to remember everything later. The customization options are a nice touch too.
Cons
The software tends to freeze up when I leave it running for several hours at a time. Another frustrating limitation is that you can't run multiple timers simultaneously. I often need to pause one project and switch to another but there's no way to do that here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small Business, 1-10 employees
“Powerful reporting
Pros
The reporting features are incredibly thorough and the analysis tools really deliver solid insights.
Cons
Sometimes it's tough to locate a specific transaction since you can't drill down from reports directly to the actual transaction.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Andrea F.
Mid Market, 51-100 employees
“Constant errors and bugs
Pros
Nice having everything in one place including time tracking, AP, AR and collections all integrated together.
Cons
The latest update is riddled with bugs and keeps throwing error messages at me. They completely rewrote it in a different programming language and now it doesn't work with some Windows versions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
6
JESSICA G.
Small Business, 11-50 employees
“Helpful screen popups
Pros
I appreciate how user-friendly it is when adding new contacts and employers. The screen pop-ups are really helpful, they alert me if a matter is already in use or if I've missed filling out an important field.
Cons
Doesn't allow bulk updates. If someone at an insurance company or employer leaves or goes on leave, I have to manually update each individual case file instead of being able to change them all at once.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 101-500 employees
“Lets me organize billing time multiple ways
Pros
Being able to organize my billing hours in different ways is a plus. Having that flexibility really helps when I'm double-checking my entries to make sure everything's recorded correctly.
Cons
The explanations required in billing submission process is frustrating with its strict formatting requirements. You have to punctuate things exactly right or it won't accept your entry.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small Business, 11-50 employees
“Simplifies account management
Pros
I really appreciate how this tool simplifies account management by handling payables, receivables, charges and expenses all in one place. When it's fully integrated across the system, everything updates automatically without having to jump between different interfaces.
Cons
It's cost was just too much for our small practice to handle. Even with our long history using LexisNexis products, we couldn't get any kind of price break because of our size. Another major issue is that the system doesn't properly handle split billing scenarios. When you have one matter that needs to be billed to multiple places, it just doesn't recognize that setup.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Small Business, 1-10 employees
“Crashes way too often
Pros
Filtering options are incredible. There are countless ways to organize billing entries. When you're dealing with massive amounts of data, being able to narrow things down is essential and having more filter choices makes all the difference.
Cons
The system crashes way too often and I'm constantly dealing with errors. Sometimes my entries just disappear and I have to refresh the page multiple times before they show up again which is really frustrating.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Small Business, 11-50 employees
“generates useful reports
Pros
I can generate tons of different reports when I need them, which gives me plenty of options for analyzing our data.
Cons
Doesn't work with cloud-based practice management systems
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Jesse K.
Small Business, 11-50 employees
“Love the timer feature
Pros
I appreciate the timer feature. It helps me stay accurate and makes sure I'm not wasting any time. Being able to stop, start and pause lets me organize my day efficiently while keeping track of exactly how productive I'm being. The ability to print daily and weekly reports for my supervisor is great too. It's not just about holding myself accountable but my boss can also see where I'm spending most of my time on different projects. I do like the summary page overall, though I have some thoughts on how it could be better.
Cons
I find it annoying that I can't set my own billing targets in the summary view. For instance, if I want to bill 4 hours on Wednesday and 4 hours on Sunday, the color coding shows red for Wednesday and white for Sunday instead of both being green to match my personal targets.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small Business, 1-10 employees
“All-in-one system!!
Pros
It has everything in one place. It handles attorney time tracking, accounts payable and accounts receivable so well. The system is detailed and effective
Cons
Pretty complicated at the start. It takes quite a while to figure out how to use it properly.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9