
Matters.Cloud Reviews
Total 4 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wojciech
Law Practice, 1-10 employees
Less than 6 months
“Great support with minor new product drawbacks
Pros
The customer support and the responsiveness of the product developers have been fantastic. They've been super cooperative and helpful throughout the migration and customization process to meet our needs.
Cons
As a newly developed product, there are a few minor drawbacks, but I'm sure they'll be worked out as the product evolves.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Joanna
Legal Services, 11-50 employees
Less than 6 months
“Top-notch support
Pros
User support is awesome!
Cons
I honestly can't find any downsides to this software so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zbyszek
Information Technology and Services, 1-10 employees
Less than a year
“All-in-one for small law firms
Pros
Matters.Cloud is a simple, user-friendly matter management platform that covers everything from document management to timekeeping, automatic billing, and more. It is a must-have for small to mid-sized law firms and business organizations.
Cons
So far nothing to mention. I know the vendor is constantly improving the software and adding new features and integrations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Antonio
Legal Services, 1-10 employees
More than a year
“Simple and customizable
Pros
This Case Management System is incredibly simple to use, even if you have no prior experience with one. What's great is that it lets you set up the system the way you want it, so you can track and present information the way that works best for you, without needing an expensive, custom-made system from the developers.
Cons
There's not much I don't like about it. It does exactly what it says it will.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10