Total 4 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Wojciech

Law Practice, 1-10 employees

Less than 6 months

4.0
March 2022

Great support with minor new product drawbacks

Pros

The customer support and the responsiveness of the product developers have been fantastic. They've been super cooperative and helpful throughout the migration and customization process to meet our needs.

Cons

As a newly developed product, there are a few minor drawbacks, but I'm sure they'll be worked out as the product evolves.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

J

Joanna

Legal Services, 11-50 employees

Less than 6 months

5.0
March 2022

Top-notch support

Pros

User support is awesome!

Cons

I honestly can't find any downsides to this software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z

Zbyszek

Information Technology and Services, 1-10 employees

Less than a year

5.0
March 2022

All-in-one for small law firms

Pros

Matters.Cloud is a simple, user-friendly matter management platform that covers everything from document management to timekeeping, automatic billing, and more. It is a must-have for small to mid-sized law firms and business organizations.

Cons

So far nothing to mention. I know the vendor is constantly improving the software and adding new features and integrations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Antonio

Legal Services, 1-10 employees

More than a year

5.0
December 2020

Simple and customizable

Pros

This Case Management System is incredibly simple to use, even if you have no prior experience with one. What's great is that it lets you set up the system the way you want it, so you can track and present information the way that works best for you, without needing an expensive, custom-made system from the developers.

Cons

There's not much I don't like about it. It does exactly what it says it will.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10