MerusCase Reviews
Total 26 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars8%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Maribel
Law Practice, 1-10 employees
More than a year
“Best software
Pros
It has efficient functions which are simple to learn and use. With just one click the job gets done.
Cons
I cannot think of anything that I dislike about MerusCase software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Law Practice, 1-10 employees
More than a year
“Highly Efficient
Pros
Well, to be honest, this software is easy to use and I can quickly learn how to navigate it.
Cons
I find it a bit annoying that I can not open another client file without having to start a new window.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
James
Law Practice, 11-50 employees
More than a year
“Great software for Documentation
Pros
Transferring documents and client information from the two programs we used before MerusCase was fast and much more affordable compared to other options. The software itself is simple and easy to navigate as it adapts well to our previous paper filing system.
Cons
I am not a fan of the email function but we do not really use it anyway.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
miguel
Law Practice, 1-10 employees
More than a year
“Easy to work with
Pros
The process of gathering information on a client is refreshingly simple with MerusCase.
Cons
Other than MerusCase I have used other apps for law and so far this one has been the easiest to work with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Legal Services, 11-50 employees
Less than a year
“Great value for money
Pros
MerusCase is simple, cloud based software that is easy to use. We regret not switching to cloud based earlier. Also the ability to drag and drop documents, assign tasks to co-workers and manage calendars and invoicing all in one place has boosted our office productivity. Though we did not migrate our old files from the server, I did recommend doing so with Merus as its worth the extra cost. Customer service is excellent, always responsive, informed and friendly.
Cons
There are a few features I did like to see in the future like a search bar instead of a drop-down menu for finding clients. However these small details do not impact our decision to stick with MerusCase.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alejandra
Law Practice, 1-10 employees
More than a year
“Simple and easy
Pros
The software is very easy to manage and getting assistance when needed is simple and quick.
Cons
So far no complaints from my side. Everything we need for our applicants is simple or we can reach out to Merus for help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10