Total 3 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

67%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

G

Gideon

Media Production, 51-100 employees

4.0
March 2025

A modern legal case management software

Pros

It offers amazing legal solutions for organizations of all sizes and connects really well with other technologies and systems.

Cons

The software's user interface can be a bit complex, making it hard to implement especially for people who haven't been trained on it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

M

Mutanu

Management Consulting, 500+ employees

4.0
December 2023

TeamConnect Review

Pros

The customer support center is fantastic and some of the features are just so easy to use.

Cons

I believe reporting could be more intuitive and customer support times for TC could definitely improve. Also it would be great if a Webex session was automatically scheduled whenever you submit a support case.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

N

Nathan

Biotechnology, 500+ employees

5.0
June 2022

TeamConnect Fan Club

Pros

TeamConnect works seamlessly with our systems and is super easy to navigate. It's made our invoicing process much smoother and helped us manage our billing data with way less effort.

Cons

There are a few small tweaks that could make my daily processes easier. That said, many of these are being added in upcoming upgrades. The Mitratech team is fantastic at listening to feedback and addressing issues quickly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8