Media Production, 51-100 employees
“A modern legal case management software”
Pros
It offers amazing legal solutions for organizations of all sizes and connects really well with other technologies and systems.
Cons
The software's user interface can be a bit complex, making it hard to implement especially for people who haven't been trained on it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Management Consulting, 500+ employees
“TeamConnect Review”
Pros
The customer support center is fantastic and some of the features are just so easy to use.
Cons
I believe reporting could be more intuitive and customer support times for TC could definitely improve. Also it would be great if a Webex session was automatically scheduled whenever you submit a support case.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Biotechnology, 500+ employees
“TeamConnect Fan Club”
Pros
TeamConnect works seamlessly with our systems and is super easy to navigate. It's made our invoicing process much smoother and helped us manage our billing data with way less effort.
Cons
There are a few small tweaks that could make my daily processes easier. That said, many of these are being added in upcoming upgrades. The Mitratech team is fantastic at listening to feedback and addressing issues quickly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8