
Opus 2 Reviews
Total 6 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars50%
3
Stars17%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Verified User
Legal Services, 500+ employees
“Saves me so much time
Pros
It is very easy for both our admins and end users to use. Plus the ability to export and import is simple too.
Cons
It is pretty expensive, so we have to limit access to only a certain number of users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Verified User
Law Practice, 500+ employees
“Good experience
Pros
The best part about Opus 2 is how it makes collaboration easy both within our internal team and with co-counsel at the same time. Our teams really like the import and export features, though there are a lot of other helpful features too. Also it is easy to navigate and our teams can build their cases independently without needing much help from admins. And when we do need assistance customer support is really helpful.
Cons
At times we run into back-end issues when creating custom fields but customer service is always quick to help us fix them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Verified User
Legal Services, 11-50 employees
“Solid tool that rewards your effort
Pros
Well the built-in sharing features on the cloud platform, along with the simple upload ability make knowledge transfer simple as our teams grow.
Cons
The integration with Relativity could be simpler and I feel like it would be really helpful if it could fully replace the production output function of Relativity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Verified User
Legal Services, 500+ employees
“Exceptional service
Pros
I like how it is laid out and how easy it is to use.
Cons
Nothing really come to my mind as a con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Legal Services, 500+ employees
“We rely on it
Pros
Opus 2 is pretty intuitive and user friendly. Also it has most of the features we need and presents them in an easy to access way.
Cons
It still uses some European based terminology and workflows which causes little confusion for US-based users like us at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kayla C.
Paralegal, 11-50 employees
“Very helpful and practical
Pros
The deposition designations and video syncing features are my fav.
Cons
I feel like the user interface could definitely be more user-friendly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6