
Orion Law Reviews
Total 9 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars33%
3
Stars0%
2
Stars22%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Praveen K.
Enterprise, 500+ employees
“User-friendly!
Pros
I really like the efficiency, accuracy and the user-friendly interfaces of the assessment and tax pro software.
Cons
The learning curve with certain assessments and tax pro software is there and I have noticed occasional technical glitches too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hardeep S.
Small Business, 11-50 employees
“Great so far
Pros
Tax Pro has been the best tool I have found so far for financial and accounting purposes.
Cons
So far, there is nothing I dislike about it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Verified User
Law Practice, 11-50 employees
“We use it for tracking expense
Pros
I use Orion every day for financial and accounting tasks. My firm relies on it to track expenses.
Cons
When it crashes it frustrates me but usually it comes back up after restarting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Verified User
Legal Services, 500+ employees
“Offers exceptional support
Pros
Well it works great and is quite easy to use. Plus I find the spport excellent too. We have been using this product for over 25 years now.
Cons
We cannot use it over a VPN connection which is a bit of a hassle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Verified User
Financial Services, 500+ employees
“Very easy to use
Pros
Orion has the ability to organize different types of information within the platform. Right now I use 12 different tabs daily and there are functions that flag specific data for quick access and faster completion of tasks.
Cons
I feel like it could look a bit more aesthetically pleasing and there are opportunities to add more resources. For example, I use another system for all our procedure documents and it would be really helpful if Orion could show links to those documents.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Verified User
Law Practice, 11-50 employees
“Great for managing multiple timekeepers
Pros
It is great that everyone can input information at the same time without messing up each other's entries. And yes it is definitely more productive and efficient than using a spreadsheet when multiple people of our team are working on the same files consistently.
Cons
At times it feels a bit bulky. Also it would be nice to have an option to just keep the time manager open in the tray or even a right-click option to add a new entry. It would also be helpful for us if there were codes, like in Excel where we could designate different billing entries for different purposes or rates (for example, code 1 could be for a real estate purchase at 123 Brown Street and code 2 for 456 Orange Street, making it easier to separate costs).
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Verified User
Law Practice, 500+ employees
“Good for time tracking
Pros
I love how easy it is to choose a time frame when tracking billable hours.
Cons
The Smart Timers are a big inconvenience since I always have to make sure I stop one before starting another.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Lisa C.
Enterprise, 500+ employees
“Takes time to get the hang of, but thorough system
Pros
The range of features is awesome. To me it is more than just a time-entry system. Also the contacts function is intuitive and simple to update. From there running conflict checks is also easy. On the backend being able to view near real time accounting data like payments received, A/R balances and distributions is really useful though it took a little while to implement.
Cons
Desktop version is a bit clunky. And as a Mac user I have to use MS Remote Desktop to access the app which I assume works seamlessly on PCs. But the iPhone app makes up for it. Also it is really useful to be able to enter time on the go while onsite with clients and at least it works on Macs too.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Verified User
Law Practice, 11-50 employees
“Love it!
Pros
Orion is easy to use and it allows me to create various reports and summaries.
Cons
The biggest issue for me is that there is no mobile app. It would be very helpful if you work from home or while on the road.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8