Anonymous
Law Practice, 11-50 employees
“Makes case tracking easy
Pros
It does a good job of helping us organize client cases and manage records in one place. We can also keep track of internal office communication tied to each case, which makes collaboration easier. Searching by client is quick, so pulling up records does not take much time. It also helps us maintain an accurate case history and the Microsoft Office integration has been very useful for our workflow.
Cons
Built-in chat feature could definitely be improved and it would be much more helpful if the software integrated with Skype, Slacker or Ryver.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
6
Anonymous
Law Practice, 11-50 employees
“organized access is good!
Pros
Everything feels well organized and simple to navigate. The mobile access is also a big plus since it makes getting to case information much more convenient.
Cons
The interface does feel a bit dated compared to newer software, although it's not bad at all. Im not even sure what changes would make it look more modern.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10