David K.
Entertainment, N/A employees
“Highly customizable data logging system
Pros
A big plus for me is how much I can adjust things to fit my needs. The base setup already covers most of what I use and whenever something extra comes up, the support team puts in real effort to help figure it out and get it working. What really makes a difference is how detailed I can be when logging information. Since my work involves complex data, being able to record everything with that level of depth has been very useful.
Cons
Not a con but certain tools like the report builder aren't very easy to work with. I had to understand how joins work just to use it properly and the layout didn't feel very clear. It does what it's supposed to do but I often need help or a refresher when I come back to it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sanjeev M.
Entertainment, N/A employees
“Evolving feature rich tool
Pros
Using this regularly, I've noticed that it keeps getting better over time. There are a lot of features available and I can set things up in different ways depending on my reporting needs. I also feel well supported by their team which makes the overall experience more reassuring.
Cons
Since it's still a newer product, I've noticed that updates sometimes change how things look which can feel a bit sudden. That said, I do think the team makes a great effort to guide users through those changes.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
9
Functionality
9