Austin
Legal, 51-100 employees
Less than a year
“Flawless integration with Microsoft products”
Pros
Smart Advocate has an almost flawless integration with Microsoft products, which simplifies tasks such as drafting documents with information already prefilled from the specific case I am working on, and adding emails related to the case directly into the case notes.
Cons
With some generated documents, like envelopes, the addresses often do not populate correctly or fail to auto-generate the actual envelope.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Legal, 51-100 employees
Less than a year
“Can't recommend it enough”
Pros
The program makes it easier for me to locate cases, and I can read everyone's notes.
Cons
The program tends to freeze at times, especially when I am generating new cases.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Mardra
Legal, 51-100 employees
Less than a year
“Takes the stress out of life”
Pros
What I appreciate most about SmartAdvocate is how effortless it is to stay on top of my cases.
Cons
What I dislike most about SmartAdvocate is the limited options for customizing my account theme.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rene
Legal, 51-100 employees
Less than 6 months
“Has helpful templates”
Pros
SmartAdvocate helps expedite the monotonous and repetitive aspects of the personal injury process with their helpful templates and communication tools.
Cons
The only comment I would make regarding SmartAdvocate is that it can run a bit slowly, but this is quite rare and reflects the high demand for this amazing software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10