Anonymous
Mid-Market, 500+ employees
“full visibility into legal requests”
Pros
What really stands out to me is the transparency into incoming requests. We used to have a hard time managing requests that arrived across multiple channels and were beginning to lose sight of request statuses especially given how reliant our organization is on Slack. Since adopting this tool, I have a clear snapshot of everything coming in and business users can check where their request is up to, we can also pull up a full history of any request. I'm also pleasantly surprised by how quickly people in our company picked it up without any formal training. No one has complained that it's difficult for non-legal staff and everyone is making the effort to submit legal requests here. It's also really easy to access the tool.
Cons
I don't have any major complaints, this is an early-stage startup product still under active development so I'm confident that many exciting new features will arrive soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10