Marisha P.
Not Specified, N/A employees
“10/10 Experience!”
Pros
When it comes to creating legal documents for a website, this worked really well for me. I'm not using it anymore but I would still recommend it based on my experience.
Cons
Looking back at my experience, I didn't really have any complaints. The team was always helpful and I've had a positive impression overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marko S.
Not Specified, N/A employees
“Fast responsive support team”
Pros
The support team really stood out to me. They responded quickly to all my questions, usually within a few hours and handled everything in a friendly and professional way.
Cons
The pricing is something I've struggled with. While there are discounts for larger projects, it becomes harder to justify the cost if you're managing multiple platforms. I feel like the professional plans could be more affordable.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Nicholas L.
Not Specified, N/A employees
“Simple legal document generator”
Pros
Putting together terms and conditions for my website became much easier with this. It helped me in an area where I didn't have much experience and I was able to get things done without confusion.
Cons
Everything worked well for me and I didn't run into any problems during my time using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richlove N.
Not Specified, N/A employees
“Affordable easy to use tool”
Pros
The pricing feels reasonable to me and the tool works well for what it offers. I also found it easy to use which makes me comfortable suggesting it to others.
Cons
I haven't noticed any real issues with it. Overall, it has worked well for what I need.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Erika S.
Not Specified, N/A employees
“Webflow integration friendly platform”
Pros
Even when I was working with Webflow, I didn't run into issues connecting it. Moving around the platform felt simple and the services provided were really useful, so I'd recommend it.
Cons
One limitation I've faced is that it doesn't currently work with Podia which affects how I connect it with other tools.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Information Technology and Services, 51-100 employees
More than a year
“Helpful templates!”
Pros
Termly is pretty easy to use thanks to its user-friendly interface. Moving through the different features was simple even without being especially tech-savvy. The compliance templates were a big help and saved me a lot of time when putting together policies. On top of that the customer support team was quick to respond and gave clear, useful answers whenever I needed help.
Cons
The platform has strong features but the cost may feel a little steep for smaller businesses. Also some of the more advanced tools come with a bit of a learning curve so it would be helpful if there were more tutorials or guides to make those features easier to pick up.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Ayanda M.
Non-Profit Organization Management, 51-100 employees
Free Trial
“Simple setup, disappointing support”
Pros
It is very user friendly and the platform was simple to understand.
Cons
When I ran into an issue and contacted customer support, I wasn't able to get any help.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Moustafa A.
Maritime, 500+ employees
More than a year
“compliance tools that actually work”
Pros
I like that Termly has a really user-friendly interface which made creating, managing and updating policies like privacy policies, terms of service and cookie policies easier for us. Even without deep legal knowledge, we were able to get compliant documents set up quickly and embed them on our website without much trouble. The policy generators are thorough and simple to work with, offering customizable templates that fit different industries or departments. Because of that it ended up saving us both time and money. One of the strongest parts of this tool is the cookie consent manager which helps with compliance by offering a customizable cookie banner, automatic website scans for cookies and regular updates to its cookie database.
Cons
The policy generators are detailed but customization can feel a bit limited for businesses with very specific needs. It would be better to have more advanced options for tailoring policies to unique situations. And though the free plan works well for basic compliance but larger organizations that need features like multi-language support or deeper analytics will have to pay. That pricing can be tough for some mid-sized companies. Also the cookie scanner works well overall but sometimes it misses certain cookies or puts them in the wrong category so some manual fixes are still needed. Better accuracy and more detailed scanning would make the tool more reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric Y.
Non-Profit Organization Management, 11-50 employees
Less than a year
“Faster policy creation”
Pros
Using Termly has really sped up the whole terms generation process. It makes everything much more efficient and saves a lot of time.
Cons
At times it can make my laptop work a bit slow but it's a pretty minor issue overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Francesco P.
Marketing and Advertising, 500+ employees
Free Trial
“privacy tools done right”
Pros
It offers the best tools for handling privacy information and cookie policies for website and app security. Plus it comes with premium level pricing and a very well designed interface for updating documents whenever laws change. It runs reliably and doesn't lag.
Cons
I haven't run into any issues so far as the software works very well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rae K.
Marketing and Advertising, 1-10 employees
Free Trial
“Helpful options and simple setup”
Pros
I find it easy to use and it offered plenty of different options in a format that was simple to navigate.
Cons
Well I do wish it included more explanations in plain, everyday language for some of the content it created for me.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Sharlene C.
Information Technology and Services, 1-10 employees
More than a year
“Decent compliance coverage”
Pros
Running a business is a lot safer with this software because it helps protect both your company and your customers information. Also it guides us through creating a customized policy that covers the key requirements including GDPR and CCPA. Also there are plenty of user-friendly features and the free trial is a nice bonus. We can even create one template for our small business at no cost.
Cons
It works really well for general contracts and standard compliance needs but I would say it may not be the best fit if your business has very niche practices. And yes its templates are thorough though companies with highly specialized legal requirements or those in niche industries could find them somewhat restrictive. In those situations having a lawyer draft the documents may be the better option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benjamin B.
Leisure, Travel & Tourism, 1-10 employees
Less than 6 months
“consent banner that delivers”
Pros
Termly has been a huge help in setting up a consent banner for my booking website. Plus it scans the site to detect which cookies are being used, lets you add a banner easily and helps create privacy policies, cookie policies and terms and conditions in several languages.
Cons
I haven't run into any particular issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruthie G.
Higher Education, 101-500 employees
Less than a year
“Helpful templates plus updates”
Pros
It is very user-friendly. Getting around the platform is simple and it doesn't take much effort to find what I need. Also it is updated regularly which helps keep the policy features current. The ready made templates make creating legal policies much more manageable.
Cons
Limited customization makes it harder to adjust policies exactly the way I need. On top of that customization seems slower than I expected and whenever I run into an issue, the response time is slow too which ends up delaying my work.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Marketing and Advertising, 1-10 employees
Less than a year
“Privacy setup made simple”
Pros
Getting privacy compliance sorted out with Termly takes a lot of pressure off. All I really have to do is enter my information and it handles the hard parts from there. I am genuinely glad I came across this site.
Cons
A common issue with the tool is the pricing model which can feel a bit restrictive especially for small businesses or startups working with tighter budgets. There is a free plan but the features are pretty limited which tends to push users toward paid tiers for key tools like policy auto-updates or multilingual support. On top of that the template customization can feel somewhat limited if someone wants more flexibility or a more unique policy design. The interface works fine overall but it could be more beginner-friendly since figuring out all the features and understanding how to use them fully may take some trial and error.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Miracle C.
Consumer Services, 1-10 employees
Less than a year
“beginner friendly from day one”
Pros
The software is easy to use which is the part I liked most. The platform is also very beginner-friendly and even without being particularly tech-savvy, I was able to add the policies to my website without much trouble.
Cons
One thing I didn't like at the beginning was how difficult it was to get the policies set up in English. I also think it would be better if they offered a free trial so users could get a feel for how the website works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Crystal H.
Computer Software, 1-10 employees
Less than a year
“Terms that integrate smoothly”
Pros
Setting up site terms and adding them to my website is really easy with this tool. Plus it takes care of the process in a way that saves time and makes everything much simpler.
Cons
There's nothing I'd change or complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
amit s.
Program Development, 101-500 employees
More than a year
“GDPR coverage with zero hassle”
Pros
With this tool, setting up a privacy policy for our website was easy and it helped us stay GDPR compliant without needing to hire a legal expert.
Cons
The legal templates could offer a wider range of customization although they still include most of the key essentials.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Forrest H.
Hospitality, 11-50 employees
Less than a year
“compliance made painless”
Pros
Thanks to Termly getting compliant felt much less overwhelming. We installed it, used the templates to customize our policies and published everything to our marketing site without much trouble. Overall the whole setup was very easy to use which was a huge relief since this kind of process can get pretty complicated. It really takes a lot of the stress out of handling a complex compliance issue and makes deployment simple.
Cons
Only real downside I have noticed is that the WordPress plugins for the consent banners don't seem to offer much room for customization. Aside from that the product is well designed and has been very useful overall.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Paul J.
Education Management, 1-10 employees
Free Trial
“privacy policy generated in minutes”
Pros
After answering a few prompts about my organization and website, the built-in system generated a privacy policy automatically within minutes. It saved me a lot of time and effort.
Cons
I genuinely love everything about it and haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
