Termly.io

Termly.io Reviews

Total 20 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

35%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MP

Marisha P.

Not Specified, N/A employees

5.0
February 2026

10/10 Experience!

Pros

When it comes to creating legal documents for a website, this worked really well for me. I'm not using it anymore but I would still recommend it based on my experience.

Cons

Looking back at my experience, I didn't really have any complaints. The team was always helpful and I've had a positive impression overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Marko S.

Not Specified, N/A employees

4.0
August 2025

Fast responsive support team

Pros

The support team really stood out to me. They responded quickly to all my questions, usually within a few hours and handled everything in a friendly and professional way.

Cons

The pricing is something I've struggled with. While there are discounts for larger projects, it becomes harder to justify the cost if you're managing multiple platforms. I feel like the professional plans could be more affordable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

NL

Nicholas L.

Not Specified, N/A employees

5.0
July 2025

Simple legal document generator

Pros

Putting together terms and conditions for my website became much easier with this. It helped me in an area where I didn't have much experience and I was able to get things done without confusion.

Cons

Everything worked well for me and I didn't run into any problems during my time using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RN

Richlove N.

Not Specified, N/A employees

4.0
January 2025

Affordable easy to use tool

Pros

The pricing feels reasonable to me and the tool works well for what it offers. I also found it easy to use which makes me comfortable suggesting it to others.

Cons

I haven't noticed any real issues with it. Overall, it has worked well for what I need.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

ES

Erika S.

Not Specified, N/A employees

4.0
January 2025

Webflow integration friendly platform

Pros

Even when I was working with Webflow, I didn't run into issues connecting it. Moving around the platform felt simple and the services provided were really useful, so I'd recommend it.

Cons

One limitation I've faced is that it doesn't currently work with Podia which affects how I connect it with other tools.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Information Technology and Services, 51-100 employees

More than a year

4.0
January 2025

Helpful templates!

Pros

Termly is pretty easy to use thanks to its user-friendly interface. Moving through the different features was simple even without being especially tech-savvy. The compliance templates were a big help and saved me a lot of time when putting together policies. On top of that the customer support team was quick to respond and gave clear, useful answers whenever I needed help.

Cons

The platform has strong features but the cost may feel a little steep for smaller businesses. Also some of the more advanced tools come with a bit of a learning curve so it would be helpful if there were more tutorials or guides to make those features easier to pick up.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

AM

Ayanda M.

Non-Profit Organization Management, 51-100 employees

Free Trial

3.0
January 2025

Simple setup, disappointing support

Pros

It is very user friendly and the platform was simple to understand.

Cons

When I ran into an issue and contacted customer support, I wasn't able to get any help.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

MA

Moustafa A.

Maritime, 500+ employees

More than a year

5.0
January 2025

compliance tools that actually work

Pros

I like that Termly has a really user-friendly interface which made creating, managing and updating policies like privacy policies, terms of service and cookie policies easier for us. Even without deep legal knowledge, we were able to get compliant documents set up quickly and embed them on our website without much trouble. The policy generators are thorough and simple to work with, offering customizable templates that fit different industries or departments. Because of that it ended up saving us both time and money. One of the strongest parts of this tool is the cookie consent manager which helps with compliance by offering a customizable cookie banner, automatic website scans for cookies and regular updates to its cookie database.

Cons

The policy generators are detailed but customization can feel a bit limited for businesses with very specific needs. It would be better to have more advanced options for tailoring policies to unique situations. And though the free plan works well for basic compliance but larger organizations that need features like multi-language support or deeper analytics will have to pay. That pricing can be tough for some mid-sized companies. Also the cookie scanner works well overall but sometimes it misses certain cookies or puts them in the wrong category so some manual fixes are still needed. Better accuracy and more detailed scanning would make the tool more reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EY

Eric Y.

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
January 2025

Faster policy creation

Pros

Using Termly has really sped up the whole terms generation process. It makes everything much more efficient and saves a lot of time.

Cons

At times it can make my laptop work a bit slow but it's a pretty minor issue overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

FP

Francesco P.

Marketing and Advertising, 500+ employees

Free Trial

5.0
January 2025

privacy tools done right

Pros

It offers the best tools for handling privacy information and cookie policies for website and app security. Plus it comes with premium level pricing and a very well designed interface for updating documents whenever laws change. It runs reliably and doesn't lag.

Cons

I haven't run into any issues so far as the software works very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RK

Rae K.

Marketing and Advertising, 1-10 employees

Free Trial

4.0
January 2025

Helpful options and simple setup

Pros

I find it easy to use and it offered plenty of different options in a format that was simple to navigate.

Cons

Well I do wish it included more explanations in plain, everyday language for some of the content it created for me.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

SC

Sharlene C.

Information Technology and Services, 1-10 employees

More than a year

5.0
January 2025

Decent compliance coverage

Pros

Running a business is a lot safer with this software because it helps protect both your company and your customers information. Also it guides us through creating a customized policy that covers the key requirements including GDPR and CCPA. Also there are plenty of user-friendly features and the free trial is a nice bonus. We can even create one template for our small business at no cost.

Cons

It works really well for general contracts and standard compliance needs but I would say it may not be the best fit if your business has very niche practices. And yes its templates are thorough though companies with highly specialized legal requirements or those in niche industries could find them somewhat restrictive. In those situations having a lawyer draft the documents may be the better option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB

Benjamin B.

Leisure, Travel & Tourism, 1-10 employees

Less than 6 months

5.0
January 2025

consent banner that delivers

Pros

Termly has been a huge help in setting up a consent banner for my booking website. Plus it scans the site to detect which cookies are being used, lets you add a banner easily and helps create privacy policies, cookie policies and terms and conditions in several languages.

Cons

I haven't run into any particular issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RG

Ruthie G.

Higher Education, 101-500 employees

Less than a year

4.0
January 2025

Helpful templates plus updates

Pros

It is very user-friendly. Getting around the platform is simple and it doesn't take much effort to find what I need. Also it is updated regularly which helps keep the policy features current. The ready made templates make creating legal policies much more manageable.

Cons

Limited customization makes it harder to adjust policies exactly the way I need. On top of that customization seems slower than I expected and whenever I run into an issue, the response time is slow too which ends up delaying my work.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

5.0
January 2025

Privacy setup made simple

Pros

Getting privacy compliance sorted out with Termly takes a lot of pressure off. All I really have to do is enter my information and it handles the hard parts from there. I am genuinely glad I came across this site.

Cons

A common issue with the tool is the pricing model which can feel a bit restrictive especially for small businesses or startups working with tighter budgets. There is a free plan but the features are pretty limited which tends to push users toward paid tiers for key tools like policy auto-updates or multilingual support. On top of that the template customization can feel somewhat limited if someone wants more flexibility or a more unique policy design. The interface works fine overall but it could be more beginner-friendly since figuring out all the features and understanding how to use them fully may take some trial and error.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MC

Miracle C.

Consumer Services, 1-10 employees

Less than a year

5.0
December 2024

beginner friendly from day one

Pros

The software is easy to use which is the part I liked most. The platform is also very beginner-friendly and even without being particularly tech-savvy, I was able to add the policies to my website without much trouble.

Cons

One thing I didn't like at the beginning was how difficult it was to get the policies set up in English. I also think it would be better if they offered a free trial so users could get a feel for how the website works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Crystal H.

Computer Software, 1-10 employees

Less than a year

5.0
December 2024

Terms that integrate smoothly

Pros

Setting up site terms and adding them to my website is really easy with this tool. Plus it takes care of the process in a way that saves time and makes everything much simpler.

Cons

There's nothing I'd change or complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

amit s.

Program Development, 101-500 employees

More than a year

5.0
December 2024

GDPR coverage with zero hassle

Pros

With this tool, setting up a privacy policy for our website was easy and it helped us stay GDPR compliant without needing to hire a legal expert.

Cons

The legal templates could offer a wider range of customization although they still include most of the key essentials.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FH

Forrest H.

Hospitality, 11-50 employees

Less than a year

4.0
December 2023

compliance made painless

Pros

Thanks to Termly getting compliant felt much less overwhelming. We installed it, used the templates to customize our policies and published everything to our marketing site without much trouble. Overall the whole setup was very easy to use which was a huge relief since this kind of process can get pretty complicated. It really takes a lot of the stress out of handling a complex compliance issue and makes deployment simple.

Cons

Only real downside I have noticed is that the WordPress plugins for the consent banners don't seem to offer much room for customization. Aside from that the product is well designed and has been very useful overall.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

PJ

Paul J.

Education Management, 1-10 employees

Free Trial

5.0
October 2023

privacy policy generated in minutes

Pros

After answering a few prompts about my organization and website, the built-in system generated a privacy policy automatically within minutes. It saved me a lot of time and effort.

Cons

I genuinely love everything about it and haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10