Tonkean LegalWorks Reviews
Total 10 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Oana Stefania M.
Legal Services, 11-50 employees
“all tools in one place
Pros
I can come up with ideas, handle all the finer details and get the work done a lot faster than when I usually manage everything on my own. Having all the tools and structure in one place manages the entire creative and execution process turning what used to be scattered steps into a smooth, efficient workflow.
Cons
At first it took me a while to get comfortable with it but after I adapted it became significantly easier to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Legal Services, 11-50 employees
“AI automation for procurement
Pros
The AI automation available for procurement is not only highly practical it genuinely organizes sourcing, approvals and ordering but it's also remarkably easy to adopt and operate. There's no steep technical barrier which means our team can start benefiting from smarter, faster processes almost immediately. It brings advanced efficiency without the complexity.
Cons
It takes me some time to get used to it and learn to use effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Isha P.
Legal Services, 51-100 employees
“strong features, used by major brands
Pros
As someone who uses this tool daily I can confidently say it's trusted and relied on by major brands for good reason. It comes with really strong, enterprise-grade features that are both powerful and thoughtfully designed making it a powerful solution that scales with serious business needs. It's clearly built to perform in demanding environments.
Cons
I haven't run into any problems so far.I'm currently using it across a number of projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Legal Services, 11-50 employees
“Helps smooth out everyday workflows
Pros
It is a very helpful tool. The automations have smoothed out everyday workflows for our internal stakeholders making routine so easy. It's also very simple and smooth to set up a new automation. Whenever we need assistance the team's support is consistently warm and genuinely helpful.
Cons
We haven't faced any drawbacks with Tonkean so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam E.
Legal Services, 11-50 employees
“customizable to align with team processes
Pros
I no longer have to wait on our internal IT team to build or finish a workflow for me. Once it's connected, we can tailor the tool to align with my team's processes.
Cons
I don't feel restricted by our complex enterprise software when I use it because I can customize and expand it to suit my needs so no cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abulfaz S.
Legal Services, 51-100 employees
“saves time, offers automations and low-code tools
Pros
Actually I discovered it recently and at the start it was a little tricky to figure out how the modules and solutions actually work but after learning it I grew to love the platform and can honestly say it saved a great deal of time for our procurement team, introduced many automations, provided smooth solutions and importantly offered a low-code environment for admins. Also I appreciate the support team especially Talia, who helps us a lot and never misses a timely response or solution!
Cons
As with many tools it occasionally lags however the support team resolves those issues right away. Speaking as an administrator of similar systems I would say the interface could be more user-friendly and easier to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Legal Services, 11-50 employees
“Complete process-management capabilities
Pros
I appreciate Tonkean's complete process-management capabilities, they're excellent. I can easily monitor how my workflows are progressing and quickly spot where things could be tightened up. On top of that, its reporting tools are powerful and clear, allowing me to evaluate workflow performance and confidently decide which tweaks will boost efficiency.
Cons
It can be hard to learn at first especially if you're new to automation. It has a lot of features and figuring out how to use them takes time and effort.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Legal Services, 11-50 employees
“simplifies and improves workflows
Pros
automation features are good because they let me simplify and improve my workflows. The platform's no-code automation tools make it possible for me to handle repetitive tasks and coordinate intricate processes without needing technical expertise or programming abilities.
Cons
From my experience getting it up and running was fairly complicated and demanded a lot of time. It called for a considerable commitment of hours and effort to configure and integrate the platform with our existing systems and workflows. That said it does provide customer support and resources to help users through the setup process.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Legal Services, 11-50 employees
“frees up my time
Pros
Even though I'm not tech-savvy I managed to build fairly sophisticated workflows in it within minutes. I used to waste a lot of my time on several manual tasks but now it handles them all for me, freeing up my schedule and sanity.
Cons
Their customer support is not always great and I've had some experiences where responses were slow or not very helpful. I also find the platform more limited in customization than I'd prefer since I can't tweak the interface's look and feel to suit my specific needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
badrul a.
Legal Services, 11-50 employees
“Boosts revenue with automated processes
Pros
By converting our workflows into an automated system we have seen a major boost in revenue. we're now able to produce double the amount of product thanks to the Tonkean AI-driven process.
Cons
I honestly can't point to any real drawbacks with Tonkean , they've substantially improved how we manage our business and alignd many of our core processes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10