Jason L.
Education Management, 1-10 employees
Less than a year
“organized and quick to learn
Pros
Acorn LMS is very user friendly and the layout is really well organized. Even in the short time I have been using it, I have already picked up a lot and can navigate through everything pretty quickly.
Cons
One thing I have noticed is that the app seems to get updated quite often and it does lag from time to time. Still, even with those occasional slowdowns, I wouldn't want to use anything other than this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chelsey
Accounting, 500+ employees
Free Trial
“helpful guides and simple design
Pros
It's easy to use, even for someone completely new to the platform. As the system is user friendly and their how-to resources are especially helpful when learning the program.
Cons
I really don't have any complaints. It's a great program that works well for both beginners and more experienced users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jess C.
Accounting, 1-10 employees
Less than a year
“Offers the best learning support
Pros
The software really helps make learning more fun which is something I like a lot.
Cons
There isn't anything specific that I dislike about the product.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
KYLE G R.
Construction, 51-100 employees
Less than 6 months
“affordable learner-friendly platform
Pros
Acorn is very reasonably priced and delivers a really positive experience for learners and end users.
Cons
Adding and setting up new users can be a bit frustrating at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Todd
Individual & Family Services, 101-500 employees
Less than a year
“LMS in a nut shell
Pros
The price comparison was excellent, and the ability to import all our training records into Acorn for reporting purposes is highly beneficial. The software offers a pleasing look and feel for users.
Cons
The reporting functions could benefit from having more options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle K.
Hospital & Health Care, 51-100 employees
Less than a year
“Has top course creation tools
Pros
Putting courses together and getting people onboarded works really well here and uploading files and videos is easy too. The sub-course management features are also useful and make organizing content much easier.
Cons
One thing that would make it better is if the onboarding course also supported sub-course functionality.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Danielle S.
Government Administration, 51-100 employees
Less than a year
“helpful support that delivers
Pros
Whenever we need assistance, the support team is genuinely helpful and gets things resolved effectively.
Cons
It would be even better to have more templates available, along with more opportunities to see how other agencies and companies are using the LMS and sharing ideas across users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emma K.
Government Administration, 51-100 employees
Less than a year
“Simpe setup and administration
Pros
Acorn was up and running pretty easily and managing it has been simple on the admin side. It is also user friendly for users which makes adoption much easier.
Cons
One area that still is a bit unfinished is its workflow system. Since it's relatively new, it could use more development and refinement.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Bronwyn
Government Administration, 51-100 employees
More than a year
“provides helpful training reminders
Pros
Keeping track of the training I need to complete is very easy. I can quickly find the required courses and the system automatically sends reminders when mandatory training is coming up for refresh.
Cons
The default dashboard is quite basic and could use an update, although I understand system administrators can customize it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liv C.
Insurance, 1-10 employees
Less than a year
“Has many useful features
Pros
The customer support has been outstanding. They are a huge help and consistently go above and beyond. They respond quickly, always make time for meetings and help in any way possible. One support person has also been essential in getting our courses and tenancies set up and I am very grateful for all their efforts. Acorn LMS is easy to use and comes with very strong features.
Cons
One feature that would make a big difference is bulk enrolment. At the moment, we still need to rely on the support team for that and it would be much better if we could handle it ourselves. There are also some recurring issues related to video size and length.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Molly S.
Government Administration, 500+ employees
Less than a year
“user-friendly with useful features
Pros
It is pretty easy to use and it offers a good range of functions to work with.
Cons
I feel like it would be better if spell check were included and it also doesn't connect with APS Academy's APSLearn platform.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Aaron S.
Government Administration, 51-100 employees
Less than a year
“simple setup and smooth integration
Pros
The platform is very user friendly and getting it integrated into our system was pretty easy too.
Cons
A few of the course links no longer work because some of the content is outdated. It's also been difficult to get updated courses and current information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Prem N.
Utilities, 500+ employees
Less than 6 months
“Really like the interface
Pros
Acorn LMS is a very user friendly tool. The interface is also well designed, simple to follow and overall an amazing tool.
Cons
One thing that could make it even better would be adding a navigation menu on the left side that shows all the features in one place.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Horang E.
Law Enforcement, 500+ employees
More than a year
“prompt, professional support
Pros
From the start the service has been prompt, professional and genuinely excellent.
Cons
Honestly I don't have any complaints as I have loved this tool and Pursuite Technology and the whole experience has been positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia H.
Government Administration, 101-500 employees
Less than a year
“top class training
Pros
Training history, strong functionality and ongoing development plans make this platform very valuable. The ability to build mandatory training programs, along with the attendance tracking features and reporting tools is especially helpful and gets used every day.
Cons
The Career Pathway feature is important for helping people move through their career development paths but it's not very easy to use. Plus updating job roles and their capabilities takes more effort than it should and moving back and forth between the job role list and individual roles is frustrating. Overall that part of the system isn't very user friendly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Allan H.
Government Administration, 51-100 employees
Less than 6 months
“powerful training setup
Pros
The training catalogue, cohort setup, training themes, completed training records and workflow features have made a real difference for us. Getting everything configured was also pretty fuss-free which mattered a lot since we were building our LMS from the ground up with only limited in-house expertise.
Cons
Its integration with our business has worked out really well. Looking ahead I'd love to see the product evolve further into a full Knowledge Management System and I'd be happy to discuss that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lissa H.
Photography, 1-10 employees
Less than 6 months
“affordable LMS software
Pros
Using it has not been a problem, the pricing is also very affordable and the support team has been amazing. The reporting is quite comprehensive too and overall it's an excellent LMS.
Cons
Since it's still relatively new, the customization options and feature set are a bit limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
KeKe S.
Hospital & Health Care, 101-500 employees
More than a year
“simple and fun to use
Pros
This product is very easy to use almost like a walk in the park.
Cons
You really need to read through every detail on the getting started page to fully understand how the product works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nick S.
Real Estate, 11-50 employees
Less than 6 months
“user-friendly with amazing features
Pros
Acorn LMS is a decent tool and the feature set works really well which makes the whole process feel pretty fun overall.
Cons
There are occasional bugs here and there. The first steps came with a bit of a learning curve but once I got past that, it became very simple to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
