“impressive usability”

Pros

Using this software has been a pleasant surprise. The platform is very user friendly and its overall functions are much better than I originally expected!

Cons

Every now and then I run into system failures while using it on my desktop. I'm not completely sure whether the issue is coming from my side or from the software itself.

“Custom branding and learning challenge”

Pros

The ability to customize the training portal's appearance and branding is a real plus. It helps create a polished, professional space that feels more personalized for learners :)

Cons

There are a lot of features packed into the platform and that can feel a bit overwhelming for some users at first.

“genius platform worth recommending!”

Pros

This software is honestly outstanding and saying otherwise would be unfair! It really feels like a genius product and I definitely recommend it!

Cons

Updates sometimes cause certain data to be lost but overall it's still fine.

“excellent for selling training”

Pros

Most LMS platforms are built for schools or internal corporate learning but this one is designed for companies that sell training to outside audiences. It works really well for setting up different courses for different groups while keeping all the tracking in one place. If your business depends on selling training this is honestly one of the strongest options out there.

Cons

When we first started using it in 2015 the platform leaned heavily toward classroom based training and didn't offer a very strong e learning setup. The product is separated into two sides: the Training Management System for scheduling and booking events and the Learning Management System which serves as the more traditional learner portal for online course completion. The LMS side didn't have everything we wanted at the beginning but they've continued improving it and the updates have been coming at a solid pace.

“Packed with useful features”

Pros

There's a wide range of functions here and it has the potential to handle quite a bit.

Cons

It isn't the most user friendly platform and the customization options are fairly limited. It also feels quite outdated overall.

“cloudbased fit for our business”

Pros

Lines up really well with what our business needs :) Since it's cloud based we don't have to worry about IT management and it does a solid job of handling our sales opportunities, training events, client communications and more.

Cons

There's nothing specific I'd point to as a downside. It's been a big help to our business overall.

“Transparent roadmap and good features”

Pros

One thing that really stood out to me was how open it has been about its development roadmap along with a strong feature set that keeps improving all the time. It ended up being the perfect fit for what we needed.

Cons

Sometimes the software can feel a little slow although performance has definitely gotten better over the past few months.

“handy diary access”

Pros

Having quick access to my diary makes it much easier to organize my workflow and plan out my work pattern!

Cons

At times the sign in process can be a bit slow and takes longer than expected.

“Accessible platform”

Pros

Navigating the software is flexible, it is visual and logically laid out which makes it simple to use even though not everyone processes information in exactly the same way. I also really appreciate that everything is kept in one place and can be accessed from anywhere in the world as long as there's an internet connection.

Cons

The reporting system still twists my brain a bit. It's clearly a very powerful tool but it can also be frustrating when you're trying to pull exactly the information you need out of it.

“all training info together!”

Pros

Everything is laid out in a very user friendly way so it's simple to figure out and use. Having all the information in one place makes managing things much more convenient.

Cons

A few features we rely on right now aren't built into the software yet but the team is very open to feedback and does make an effort to add useful suggestions.

“Good platform with stronger reporting”

Pros

Right away the biggest advantage has been how accessible the platform feels. Information is connected in a way that actually makes sense so using it day to day is very easy. It has really changed how we work with our customers and we're now able to deliver a much higher level of service than before. As more data has built up in the system the reports we've been able to generate from it have become increasingly valuable, helping us make smarter business decisions and stay proactive instead of constantly reacting.

Cons

An ongoing challenge comes from being on the opposite side of the world and effectively the first country to enter a new day. Because of that we do run into some issues with time and date stamping. To their credit thei team has been working on addressing this within the system.

“better course delivery online”

Pros

Keeping up with clients takes a lot less manual work now because it automates many of the follow ups including reminders to take a course or attend upcoming sessions. It also gave us online ordering which has been really useful. On top of that we've been able to improve our course catalog and start offering courses online.

Cons

The financial and invoicing side doesn't fit well with the way my setup is configured.

“Excellent support and flexible system”

Pros

One of the biggest strengths has been their customer support. Our account manager has been especially outstanding because he really understands how our business operates from top to bottom. Other than that the platform itself feels very accessible and simple to use.

Cons

A handful of operational features were removed during one of their updates but we're currently working through that and trying to get it resolved.

“solid fit for open programmes”

Pros

It works especially well for our open public programmes where dates, pricing and course details are set and published ahead of time. Our Open Programmes team is very happy with it. A feature I really value is being able to follow an opportunity all the way from the first stage through to the training event that comes out of a won sale. That gives me a full picture of the pipeline alongside all the events we have running. It's also helpful that it brings almost everything needed to run a training company into one system. Apart from this the reporting is good overall but it doesn't support more analytical questions like seeing how many proposals are currently in progress.

Cons

It's less effective for bespoke client programmes. For those we only use the system in a limited way for scheduling events and keep most of the important information in a separate spreadsheet. Financial reporting and tracking also don't suit our business well because the software doesn't easily support invoicing and tracking at the individual session or workshop level only at the overall event level. That may not matter for many training companies but it does for us since we run multi workshop client events and invoice progressively as we deliver them. Another limitation is user access control across different roles. Since there's no proper way to separate who can access specific areas of the control panel everyone in our company ends up needing full access to all functions in the system. It's manageable in a small company like ours but I can see it becoming a problem for larger teams.