Arlo Training Management Software

Arlo Training Management Software Reviews

Total 13 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

46%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

BL
Bill Lennox

Information Technology and Services, 1-10 employees

More than a year

4.0

“organized registrations, scheduling, reporting”

Pros

Best part was definitely how it consolidates everything in one workflow... registrations, scheduling and reporting. That setup made it a lot more efficient to run our training sessions day to day and the whole process feels more easy for the team.

Cons

On the flip side, the built-in website design options are pretty limiting. Customization isn't very flexible so it's tough to match our branding and meet our SEO requirements the way we'd like.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

WB
Will Britten

Education Management, 11-50 employees

Free Trial

4.0

“Solid course management”

Pros

It feels like a really appealing platform especially for Shore Course Management. It supports the whole training workflow, from handling sales and managing the experience on the storefront all the way through to keeping track of the learner/student journey.

Cons

Storefront and e-commerce area doesn't offer much customisation which is basically the trade-off for the platform's usability. Because of that, the training storefront ends up looking fairly similar to other Arlo users so it doesn't have as much unique branding or standout appeal. It's not a dealbreaker and it seems like something that could be improved over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

J
Jan

Professional Training & Coaching, 1-10 employees

More than a year

4.0

“Great tool for multi timezone users”

Pros

I love that everything is centralized and Arlo handles multiple time zones easily. It also keeps our website updated with the latest courses for registration which saves me a lot of manual work.

Cons

It would help if I could customize course summaries more, like seeing which trainer is assigned to each session and schedule admin tasks more easily.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JH
James Howell

Internet, 1-10 employees

Less than a year

5.0

“excellent course display and live capacity”

Pros

From a design perspective I really enjoy all the different ways you can display the courses. The interface is easy to update too.. editing it with simple code is quick. My favorite part is the live website feature that shows whether a house is full or nearly full so visitors can see availability in real time.

Cons

Because I came into this as a web designer for a client already using Arlo, I had to request 30-day access twice to handle my tasks. It didn't work right away at first but after I emailed support, access came through shortly after on both occasions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

EK
Edward Kay

Computer Software, 1-10 employees

More than a year

5.0

“WordPress integration makes Arlo shine”

Pros

Arlo has turned out to be the right app for running our training business. We compared a bunch of different tools and ended up choosing Arlo because it matched what we needed best. Since then, it's been a really strong fit.. there's a lot of functionality packed in and it feels very thorough overall. One feature that really stands out is the WordPress integration since it lets us showcase and manage our courses directly on our website without much hassle.

Cons

The API feels a bit dated, even though it still works. It would be even better if the search had autocomplete to speed things up.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KB
Kam Basher

Events Services, 11-50 employees

More than a year

4.0

“Has the perfect clean layout!”

Pros

App is pretty easy to use and the layout is clean and well organized. Registering participants is simple and sending out certificates feels really smooth.. honestly, the certificate feature is one of the best parts of the whole platform.

Cons

The invoicing could use more depth. Right now it feels a bit too basic because it doesn't support adding quantities as separate line items (like 4 x $100 = $400). Instead, you end up doing the math manually which gets annoying quickly.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

9

AP
Alex P

Non-Profit Organization Management, 11-50 employees

More than a year

4.0

“Reporting features are really cool”

Pros

Feels user friendly to work with and the home dashboard is genuinely useful for doing a quick check on trends without digging through everything. I've also really appreciated the improved reporting features that were added more recently.. those updates make it easier to understand what's going on at a glance.

Cons

Arlo fits our current needs but it would be better if there were more options especially formula fields on the contact records. We also rely on the Arlo-Salesforce connector and handling duplicate records is still pretty manual right now which means admin time is constantly needed to keep things under control.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

7

A
Anonymous

Education Management, 51-100 employees

Less than a year

5.0

“Reliable tool!”

Pros

Arlo's system functionality consistently delivers on its core promises.. students can sign in, check out and get Moodle access without any friction. The Stripe integration for payments also works really well. Also, scheduling through this software now shows up on our website automatically so the scheduling team doesn't have to jump through manual steps. Managing teaching staff timetables and handling course minimum/maximum student numbers is noticeably simpler and everything is working brilliantly overall.

Cons

There are times when the backend REST restrictions can create problems. It would be great to have more flexibility for reporting, like the ability to build custom reports and improving the teaching "offering email system" so it can handle more complex course setups would be a welcome upgrade.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NS
Nigel Sutton

Education Management, 51-100 employees

More than a year

5.0

“amazing off-the-rack software for us”

Pros

Usability really stands out, along with how quickly it responds to questions. There's also a ton of functionality for making changes through self-service which saves a lot of time day to day. Overall, it's the best off-the-rack software of this kind I've ever used and I've been working with it for around nine years now.

Cons

Honestly it matches what our business needs exceptionally well. There aren't any significant downsides.. at this point I genuinely can't think of any.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SB
Sophie Beukers

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0

“Made xero payments smoother!!”

Pros

This software feels really user friendly and easy to use. The customer support team has been excellent.. whenever I have questions about the overall system, they respond quickly and help me out and they've also assisted me in building more efficient reports. Also, it integrates with Xero which makes payment processing much easier.

Cons

There's room to improve customization especially around the online course checkout page, plus the recent updates to creating new eLearning courses.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Mining & Metals, 11-50 employees

Less than a year

5.0

“One of the best LMS tools”

Pros

It has been really solid for scheduling and registering students. Customers consistently tell us the system feels easy to use which makes onboarding smoother and saves time.

Cons

It'd be nice if we could register the same students across multiple training sessions from the back end especially for private courses.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SB
Scott Ballhorn

Education Management, 1-10 employees

More than a year

4.0

“Saves our time alot”

Pros

We have plenty of built-in features that fit our needs for both private and public courses. It also cuts down a lot of the admin work and having everything about our courses stored in one place is a huge win for keeping things organized.

Cons

E-learning addition is a welcome step and I'm hoping to see some upgrades to how quiz results are reported in the future.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

MC
Megan Cheng

Professional Training & Coaching, 500+ employees

More than a year

5.0

“Everything is so manageable”

Pros

The platform's overall setup feels very feasible and it's surprisingly simple to manage recurring courses alongside private training courses. Access for learners is also strong for the price so the value matches what you get.

Cons

Automated communications tend to land in most customers' junk folders which makes the whole automated messaging option less useful than it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9