
Augmental Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Training & Coaching, N/A employees
Less than a year
“Outstanding Customer Support
Pros
For me, the customer support has been amazing every step of the way. They're always open to feedback, responsive to our requests and consistently working on improvements, which gives me confidence that the tool will continue to evolve positively.
Cons
Some aspects could be simplified, like adding an interface to mark all open ended questions at once.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mohammed Abdullah A.
E-Learning, N/A employees
Less than 6 months
“Saves Valuable Time
Pros
Augmental is powerful and versatile for me, with AI that personalizes the learning journey and automates many tasks, saving me a huge amount of time. The analytics are also highly data driven, giving meaningful insights that help improve both learning outcomes and training efficiency.
Cons
I think the augmental is still a relatively new product, so it doesn't yet have all the features and functionality that some of the more established LMSs provide.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7