Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Training & Coaching, N/A employees

Less than a year

5.0
January 2024

Outstanding Customer Support

Pros

For me, the customer support has been amazing every step of the way. They're always open to feedback, responsive to our requests and consistently working on improvements, which gives me confidence that the tool will continue to evolve positively.

Cons

Some aspects could be simplified, like adding an interface to mark all open ended questions at once.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

MAA

Mohammed Abdullah A.

E-Learning, N/A employees

Less than 6 months

5.0
November 2023

Saves Valuable Time

Pros

Augmental is powerful and versatile for me, with AI that personalizes the learning journey and automates many tasks, saving me a huge amount of time. The analytics are also highly data driven, giving meaningful insights that help improve both learning outcomes and training efficiency.

Cons

I think the augmental is still a relatively new product, so it doesn't yet have all the features and functionality that some of the more established LMSs provide.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7