aXcelerate Reviews

Pros

I can't point to anything positive about this student management system. Our experience was disappointing from beginning to end.

Cons

Training at the start was very poor: it followed a generic, one-size-fits-all approach that didn't suit our needs. The migration was a nightmare and after we began using the system, it felt outdated and unaccessible. I don't think it tracked our students effectively, even though that is the main purpose of an SMS. Support also fell short. Replies to our questions took too long and when we did hear back, we were sent a link or a video. In a busy RTO, who has time to search through hours of material to find an answer? We can't wait to get back to our old system.

Pros

For me, there's nothing about aXcelerate that I wouldn't recommend. It's been reliable, effective and has consistently met my needs without any major issues, making it one of the few platforms I can say I fully trust in my daily work.

Cons

Honestly, I haven't experienced any real cons so far, so nothing stands out as an issue worth mentioning.

Pros

Customized reporting, workflows, and templates are features I rely on every day, and for me having a dedicated support person makes a big difference. Their quick and useful responses, combined with how supportive they've been during deployment, make the experience much smoother.

Cons

There are many small glitches that cause problems, especially with formatting notes which is one of the most used features by our team. Notes copy paste inconsistently, the cursor often jumps and causes accidental edits or deletions and, drag and drop in the calendar isn't live, so everyone has to refresh their page. Editing directly in calendar view sometimes doesn't save which leads to unnecessary mistakes. Despite being told it was our browser, we tested extensively and know it's not.

Pros

For me, Recommind's aXcelerate brings together nearly all the features needed to complete document review assignments effectively. It has proven to be dependable and comprehensive, which gives me confidence when working on projects that require precision and efficiency.

Cons

The features and functionality are not always completely simple but overall it's still fairly easy to use once I got used to it.