Total 22 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

91%

4

Stars

9%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

emma

Staffing and Recruiting, 500+ employees

5.0
January 2025

Well-organized layout

Pros

The layout is well organized and the onboarding process flows really nicely from start to finish.

Cons

It would be even better if it offered a CV parser to speed things up a little.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VK

Varun K.

Marketing and Advertising, 1-10 employees

5.0
December 2024

Engaging lessons

Pros

Using it has been really simple and it delivers training in short bursts that fit well into the day. The interactive lessons keep things engaging and make the learning process more enjoyable and efficient.

Cons

At this point, I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

henri

Automotive, 11-50 employees

5.0
December 2024

Simple to get the hang of

Pros

Its very practical and quick to get the hang of.

Cons

There are hardly any negatives because you end up adopting it very quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Anastasia R.

Retail, 101-500 employees

5.0
December 2022

Convenient training modules

Pros

Found it to be quite userfriendly. The training modules are simple and it's really helpful to be able to track progress and assess yourself along the way.

Cons

I haven't come across any weak points so far, at least none that I've noticed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HV

Houston V.

Animation, 101-500 employees

4.0
December 2022

Interactive app

Pros

The app feels very interactive to use which makes the overall experience more engaging.

Cons

There's not really much to complain about since I genuinely enjoy the app and the features it offers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 1-10 employees

5.0
November 2022

Plenty of content available

Pros

No matter how packed your schedule is, there's still plenty on the platform to hold your attention thanks to the huge range of content available. Whether you're trying to pick up a new skill to strengthen your resume, refresh your home design or get better at a hobby just because you feel like it, you'll come across plenty of chances to expand what you can do.

Cons

As you work through different courses, the uneven quality of instructors can be a recurring challenge. It's unrealistic to expect every teacher on the platform to truly understand the basics of good instruction since teaching well is a skill that takes time and effort to develop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Reny Marionelle

Legal Services, 1-10 employees

5.0
November 2022

Makes employee training manageable

Pros

Keeping employee training on track became much more manageable with Bites. During the pandemic, regular in-person meetings were hard to arrange and this platform made training far more practical and convenient for both admins and staff. It ended up being one of the best purchases we made all year.

Cons

The app can be a little slow at times though restarting it usually fixes the issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PA

Pirkko A.

Consumer Services, 11-50 employees

4.0
November 2022

Useful templates

Pros

Having templates available was the biggest plus for me. I'm not very tech-savvy so being able to pick from ready-made videos gave me a lot more freedom to create my own content without feeling overwhelmed. I also really appreciated that the templates covered interesting topics which made them useful as conversation starters too. The subtitles were another standout feature especially when I'm watching videos in a noisy place and still need to follow along. On top of that, the option for new users to sign up using a personal mobile number was a nice touch. Not many apps offer that anymore so it was refreshing to have that choice.

Cons

the templates took quite a while to load. At first, I honestly thought my phone had frozen but after waiting a bit and tapping around a few times, the templates eventually appeared.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Arts and Crafts, 1-10 employees

5.0
November 2022

Incredible training management features

Pros

It really stands out for its learning, course and training management features. They deliver a lot of valuable training and knowledge for employees who want to learn on their own which makes a real difference in building skills and improving the overall training experience.

Cons

The activity dashboard is useful for keeping training broadcasts organized but the interface could be improved by adding folder options and better category-based organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Electrical/ Electronic Manufacturing, 1-10 employees

5.0
November 2022

Feels like social media

Pros

This feels a lot like social media but for employee training and that's honestly what makes it appealing. Sharing business training content through a platform with that familiar social feel makes the whole experience more engaging.

Cons

Because it works like a social platform for business training, it would be even better if it included things like reels or a feed to browse. It would also help to have some public accounts to follow right after setting up a profile, maybe for ideas and inspiration. When a new account opens and it looks like no one else is active on the app, people are more likely to uninstall it or just forget about it since there's nothing pulling them back in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF

Juliana F.

Human Resources, 1-10 employees

5.0
August 2022

Affordable solution

Pros

It's simple to use, user-friendly and handles a lot of everyday challenges at a very low cost.

Cons

Honestly, there's nothing to complain about, I was happy with everything it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Airlines/ Aviation, 51-100 employees

5.0
May 2022

Valuable for sharing important updates

Pros

This tool has been especially valuable for sharing important updates at work through short, focused videos. It helps us organize internal processes and the information is actually received and, when needed, learned in a much more engaging and accessible way.

Cons

Other than a few minor issues that were resolved quickly after we contacted the company, I really haven't run into any problems with the platform. Aside from that, we don't have any complaints about Bites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS

Kelly S.

Management Consulting, 1-10 employees

5.0
April 2022

Budget-friendly and easy to use

Pros

Its amazing how portable it is. I can build a "Bite" right in the app on my iPad while I'm standing in line at the pharmacy. It's also inexpensive and the video editing feels very user-friendly while still looking quite professional. Tracking is another big plus because it's very simple to see whether learners opened and watched the "Bite" or playlist and it's just as simple to monitor quiz progress. Another really valuable feature is how well Bites works for getting timely information out to entire teams. Several companies I work with use it to deliver important updates the same day and leadership can immediately see who watched the video and who still hasn't. A good example was an IT company supporting small to mid-size businesses when a Windows 10 update caused issues with the internal Meraki VPN. Microsoft released a patch but getting the fix explained consistently to remote staff was a challenge. The learning team quickly created a two-minute Bites video and sent the link to the Service Desk team so everyone received the same instructions at the same time and applied the same temporary fix.

Cons

My biggest frustrations are that each video only allows one question and the Summary/Teaching Content cards appear after the quiz question instead of before it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Diana S.

Marketing and Advertising, 11-50 employees

5.0
March 2022

Increased team engagement

Pros

Being able to speed up employee onboarding through the Bites I create has been the biggest advantage for me. Team engagement has gone up significantly which was exactly the challenge I needed to solve with my staff.

Cons

I honestly don't have anything to complain about at this point. Everything has been working properly and the platform is doing exactly what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Soubhik C.

Media Production, 1-10 employees

5.0
March 2022

Excellent for onboarding and training

Pros

Working with employees is much more simple with this software especially when it comes to communication and collaboration. It also really helps with onboarding new hires and running employee training and there are plenty of ways to do that, including the option to create bite-sized videos.

Cons

MS Teams integration is limited to the Business plan. If your organization already relies on MS Teams, that upgrade is pretty much necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ACA

Ana Clara A.

Marketing and Advertising, 11-50 employees

5.0
March 2022

All content in one place

Pros

Having everything my company has already created gathered in one place is what I appreciate most about this product. It helps me keep the content better organized and makes it much simpler to share the right videos with my team.

Cons

Up to this point, I haven't run into any negative issues or felt that the platform was missing a tool I needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GN

Gal N.

Information Technology and Services, 51-100 employees

5.0
March 2022

Simple to create content

Pros

Creating content is very simple and being able to track engagement is really useful. It also makes working with clients very convenient and efficient.

Cons

The flashcards felt a little limited when it came to color and font options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NN

Natasha N.

Broadcast Media, 11-50 employees

5.0
March 2022

Feels natural

Pros

Recording short videos to share with my team has been the best part for me. It feels very natural, almost like posting on Instagram or another social app with video which makes the whole process fast and convenient. On top of that, I can reinforce the knowledge from my videos using quizzes and flashcards that connect directly to the content I created.

Cons

At this point, both as a user and as an administrator, the platform has covered everything I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Roni

Political Organization, 11-50 employees

5.0
March 2022

Covers everything I need

Pros

Creating professional content has been really simple for me. I use the built-in video editor a lot and it lets me put together dynamic materials very quickly and share them with my team without any hassle.

Cons

Up to this point, the platform has covered everything I need. If I had one suggestion especially as someone who relies heavily on the video editor, it would be to include more music choices and additional transition effects to make it even more complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Manuela

Investment Management, 11-50 employees

5.0
March 2022

Easy to share info

Pros

A feature I've appreciated most on this platform is how simple it is to share Bites with my team through the communication tools we already rely on, like WhatsApp and Slack. It means nobody has to install another app just to watch our videos.

Cons

There are no downsides to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10