
Bongo Reviews
Total 5 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars40%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Zarina B.
Mid-Market, 51-100 employees
“user-friendly setup with effective screen sharing
Pros
It's very user friendly and setting up classes and activities for students is simple. I also like how it handles presentations and the screen sharing works really well.
Cons
The only thing I'd point out is that it's not as fast as some other platforms I've used but that's something that could easily be fixed with updates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Shellie G.
Enterprise, 500+ employees
“Smart AI with Human Oversight
Pros
It is simple to use. I can start with basic features like sentiment analysis and speaking pace, then move to more advanced exam setups without any problems. It was easy to implement and it worked well with our existing systems, so both new and experienced users could adapt quickly. What I like most is how it gives learners a safe space to practice and get feedback from AI multiple times, helping them feel more confident before they get feedback from humans. It's had a huge impact on our programs and our Certified Master Architect Program shows this. We use it every week for assessments and student engagement has gone way up. The customer support is amazing. They're always there to help us find new ways to use the tool and connect everything to our LXP. They really feel like partners, not just a vendor. Using this tool helped us win the Learning Technologies 2024 Best Use of AI in Learning award. The judges loved how AI and human connections worked together, making our results much better. Winning that Gold Award shows how this tool is changing how we learn. It's a game-changer for any company looking for new learning solutions. It combines advanced AI with easy-to-use tools to create amazing experiences for both students and teachers.
Cons
Right now, the lack of workflow feedback for managers is a downside. But I'm excited for the new feature coming in early 2025 which should bring notifications for reviews and validation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sourav D.
Mid-Market, 51-100 employees
“Awesome tool for remote learning
Pros
UI is interactive and easy which makes managing distance learning a lot simpler for me.
Cons
I feel like the training materials could use an update as they feel a bit outdated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
John F.
Mid-Market, 51-100 employees
“Excellent training and coaching resource
Pros
The interface is really easy to use and I find the reporting visuals very clear. Everything is simple to understand at a glance.
Cons
I haven't been using it long enough to find any major issues yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mamata J.
Enterprise, 500+ employees
“Ideal for tech beginners
Pros
It offers a new way of learning and assessing that's different from the usual methods. It's been great for my personal growth with all the video content and learning materials.
Cons
There's definitely room for better service, nothing I hate but there are areas that could be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8